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Office Management Consultant Resume
Melissa
US-West Virginia-Southern
Business Office Specialist
I am a fairly recent graduate of New River Community and Technical College. I am looking for a long lasting career, not just a job. I have strengthened my knowledge about the public through various courses taken at college. I am a very dependable, devoted, hard working individual. My attempt to find a job that fits my qualifications and skills are very demanding. I am eager to learn anything new; I am a fast learner and will be a devoted employee. My assets are that I am a very people friendly person looking for a challenge in everything that I do. I have worked with the public for many years from retail, restaurant, to recently the medical field and I find them both very rewarding to me and I am willing to accept any job that will contribute to my success, and be able to better myself and grow with your company.
Melissa Lilly
225 Johnson St
Oak Hill, WV 25901-3211
Primary Phone: (304) - 465 - 8010
Alternate Phone: (304) - 573 - 4638
e-mail:misjef@suddenlink.net
Work Experience
Mar 2008 To
May 2008 Customer Service Representative
Lowe's, Fayetteville, WV
Assist Customers, special ordering, process orders for Companies that were tax exempt. LAR accounts. Processed Credit Card payments. Assisted customers in applying for a credit card. Daily routine activities, worked in various other departments of the store when necessary. Looked up customer accounts for their remaining balances.
Jun 2003 To
Apr 2004 Medical Receptionist
Stanaford Medical Clinic, Beckley, WV
Receptionist, greeted patients, answering phones, faxed, kept all necessary tests and information on the patient current in their charts, scheduled test. Filing charts. I conversed with other Doctor offices, made referrals for patients. Prepared schedule for the staff continuously, called in and out to staff on a daily basis, faxing orders and necessary papers to hospitals, clinics, daily hospital log, admission of new patients, resubmission of patients, ordering, supply sheets configured daily, mass mailings, deleting old accounts, put together necessary paperwork for new patients so that all necessary information was accessible to them as well as the staff, filing, all other associated job duties.
May 2002 To
Jun 2003 Admissions Clerk
Beckley Appalachian Regional Hospital, Beckley, WV
Admissions Clerk, Registering patients, Answering phones, Switchboard, Consults, Faxing, ordering tests, Consulting with Doctors, Insurance eligibility, Accepting Co-Pay, registering patients for tests. I worked in the Emergency room also registering patients for emergency assistance or hospital stay.
Dec 1996 To
May 1998 Sales Clerk
J C Penney - Crossroads Mall, Bradley, WV
Clerk, Sales, Customer Service, Phones, Related duties. Worked well without supervision.
Mar 1989 To
Aug 1991 Layaway Clerk - Cashier
Hills Department Store, Beckley, WV
Layaway Department. Assisting Customers, Boxing purchased items away for customers, involved a lot of heavy lifting, inventory, made sale signs, calling customers about late payments and other related duties.
Feb 1986 To
Dec 1988 Salesclerk
Sears - Crossroads Mall, Bradley, WV
Cashier, ordering merchandise, inventory, responsible for my floor plan. Unloading merchandise to the floor or in the stock room, handling customer returns, complaints, setting up the ads and the department for upcoming sales, and making sure the merchandise was in stock and in the store for customers. Basically worked unsupervised. Markdowns on seasonal merchandise. Arranged stock room so that items were easily accessible for me or anyone else.
Education History
Dec 2007
New River Community Technical College
Associates Degree/4 Years
Business Management
Beckley, WV
Mountain State University
1 Year Post High School, No Degree
Beckley, WV
Oak Hill High School May 1986
High School Graduate
Oak Hill, WV
Marshall University 1986
1 Year Post High School, No Degree
Huntington, WV
Certifications
Distributive Education
Fayette Plateau Vocational School
Oak Hill, WV 25901
References
Available upon request
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