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Marketing Services Mananger Resume
Yvette
US-New York-New York City
Medical Secretary
Obtain pre-certification for services from patient’s insurance providers. Facilitate referrals to specialists. Maintain patient schedules for two physicians and provide patient orientation. Answer telephone calls, filing, faxing, copying, prepare bank deposits, take co-payments, data entry, mailing, maintain medical charts, and order supplies.
Profile
To obtain a position with an organization that will enable me to utilize my customer service and health maintenance skills.
Experience
Medical Secretary, West Side Gastroenterology: New York, NY- 9/2008-Present
Obtain pre-certification for services from patient’s insurance providers. Facilitate referrals to specialists. Maintain patient schedules for two physicians and provide patient orientation. Answer telephone calls, filing, faxing, copying, prepare bank deposits, take co-payments, data entry, mailing, maintain medical charts, and order supplies.
Member Service Coordinator, Senior Health Partners, New York, NY- 1/2006-9/2008
Provided information to members and family regarding the program and its services. Coordinated home care and transportation services for caseloads. Maintained daily and weekly logs on member hospitalizations , nursing home admissions and home care hours. Provided and updated financial authorizations forms for home care, transportation and monthly DME supplies. Coordinated regularly with Case Management team on members needs and services while working towards resolutions of members complaints/grievances.
Teller Supervisor/ Sales & Service Banker, Bronx, NY - 4/2003-1/2006
Provide scheduling, training and supervision of large staff. Conduct and complete audits for and of branch operations. Identification of clients needs, by effectively utilizing tag-ons through conversation. Built long lasting business relationships to engage clients. Customer service, filing, handled heavy call volume, Opening/closing of accounts, CHEX system knowledge, OFAC, and spreadsheets. Processed transactions for payment and receiving transactions for all product types.
Qualifications
Bilingual fluency in English and Spanish, Computer literate in Mac, PC systems, and Microsoft Office products; Works, Word, Excel and PowerPoint.
References
Available Upon Request
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