Management Resumes in US-Kansas: Rita

Management Resume

Contact Candidate

Name:

Rita

Location:

US-Kansas

Experience:

Most Recent Job Title:

Management

Objective:

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Resume Text:

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SENIOR MANAGER

SUMMARY OF QUALIFICATIONS

Accomplished, talented, and highly motivated management professional with verifiable leadership qualifications and experience in managing multi-million loan portfolios. Demonstrate strong interpersonal and communication skills coupled with the ability in supporting business development efforts. Possess broad-based background in directing full spectrum of business operations, including human resources, marketing, and finance. Adept at identifying problems and implementing cost-efficient solutions.

AREAS OF EXPERTISE

- General Operations Management

- Loan Negotiations and Administration

- Staff Management and Development

- Leadership and Team Building

- Strategic and Long-Term Planning

- Strong Communications and Reporting Skills

- First-Rate Customer Service

- Process Improvement and Reengineering

FUNCTIONAL STRENGTHS

HUMAN RESOURCES AND FINANCIAL MANAGEMENT

- Held responsible for recruiting and interviewing prospective employees

- Provided strategic leadership to staff, handled performance evaluations, and established a collaborative team environment

- Generated statistical reports for presentation to senior management and Board of Directors

- Managed general ledger using student loan software (Excel / Access) and presented reports to the Accounting Department

- Tracked origination of new loans and serviced existing loans, which include all collection activities and customer service

BUSINESS DEVELOPMENT AND LEADERSHIP

- Played a pivotal role in initiating strategies and formulating resolution to problems

- Directed full spectrum of special projects as well as collections, claim processing, and loan sales

- Served as primary contact for internal and external business partners, guarantee, and government agencies

- Effectively negotiated contracts with vendors and secondary markets to minimize costs

- Evaluated and redeveloped departmental processes and systems for cost saving opportunities

- Performed necessary duties to promote overall stability and profitability of the department and the bank

MARKETING AND ADVERTISING

- Created marketing plans, planned marketing budget, and purchased marketing items

- Administered and updated bank’s multi-functional student loan web page in ASP format

- Facilitated on-site visits to post-secondary schools and participated in financial aid conferences to cultivate strong relationships

- Established market presence adding new schools to client list, which included six colleges and universities for 2008-2009 academic year

PROFESSIONAL EXPERIENCE

CoreFirst Bank & Trust, Topeka, KS

MANAGER (STUDENT LOAN SERVICES) / ASSISTANT VICE PRESIDENT JUL 1985-AUG 2008

- Effectively managed more than $45 million student loan portfolio

- Accounted for servicing and originating more than $37 million in new student loan volume annually for a leading regional bank with assets of more than $1.5 billion

- Supervised all facets of the department, including operations, marketing, and finance

Key Accomplishments:

- Successfully expanded target market through maximization of technical abilities and establishment of more efficient services

- Increased annual loan volume by approximately 12.6% through developing a marketing plan and managing all department marketing functions

- Provided professional and comfortable environment for student loan staff to enhance ability in handling large volume of phone calls and e-mails from various clients

- Contributed in making CoreFirst Bank & Trust as a leading student loan lender in the Kansas financial aid community, generating an average of 19% annual growth in revenue

EDUCATION

MASTER OF BUSINESS ADMINISTRATION IN GENERAL BUSINESS: 2000

Washburn University, Topeka, KS

BACHELOR OF APPLIED SCIENCE IN TECHNOLOGY ADMINISTRATION AND BUSINESS: 1997

Washburn University, Topeka, KS

ASSOCIATE OF APPLIED SCIENCE IN BANKING: 1991

Washburn University, Topeka, KS

PROFESSIONAL TRAINING

Leadership Effectiveness Training | Stickler Learning, Clearwater, FL: 2006

HONOR AND AWARD

Outstanding Service Award, Kansas Association of Student Financial Aid Administrators

TECHNICAL SKILLS

Hardware PC, notebook, servers, AS400 Systems, routers, and peripherals

Software Microsoft Operating Systems (NT / XP Pro / Vista), Microsoft Office Suite (Word, Excel, Outlook, Publisher, Access, and PowerPoint), Microsoft Project, Monarch Pro, ScanSoft PaperPort 9.0, DocuTreev, Spoolview, Crystal Reports, UltraEdit, Secret Agent, PGP, SQL Enterprise Manager, and Adobe Acrobat Professional 7.0

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