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Lorri
US-New York
Social Worker/Psychiatric Case Management
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SOCIAL WORKER MEDICAL/ PSYCHIATRIC CASE MANAGER
AREA OF INTEREST: ALBUQUERQUE, NM
HEALTHCARE EDUCATION ~ MULTIDISCIPLINARY / CLINICAL CARE PLANNING ~ QUALITY ASSURANCE REVIEW
THERAPEUTIC GROUP FACILITATION ~ SOCIAL AWARENESS ~ TRAINING AND DEVELOPMENT
- Service-oriented, compassionate, and hardworking professional and volunteer, with ardent commitment in offering superior and selfless service to patients and various clients
- A person with a great deal of experience working with diverse group of individuals undergoing crisis; adept at conducting research to identify and resolve psychosocial problems and conflicts
- Knowledgeable in coordinating and implementing treatment procedures to provide support on the needs of disadvantaged clients, families, and communities toward positive transformation
- Maintain professional relationship with patients as guide, advocate, or as a critical friend
- Excel in program and organizational planning, with documented success of overcoming challenges on limited resources and financial constraints designing high quality, cost-effective, and comprehensive service offerings
- Skilled at building community support programs with solid credentials and equal strengths in program, personnel, and case management competencies
- Powered with rich background and refined with formal training and education on various aspects of medical and psychiatric case management
PROFESSIONAL EXPERIENCE
A. Holly Patterson Extended Care Facility - Uniondale, NY
Medical / Psychiatric Case Manager 1989-Present
- Administer care to 80 to 120 clients of various ages and diagnoses and handle several unit placements
- Supervise multidisciplinary treatment team meetings to improve objectives and interventions with proper follow-up; perform admission interviews and organize admissions process
- Prepare and complete daily progress notes, quarterly reports, annual reports, and treatment plans
- Assess potential process disability benefits for each client and initiate appropriate process including Medicaid, Medicare, social security, and private insurance
- Organize discharge plans coordinating with community agencies to manage post-discharge services
- Involved with administrative committees that focus on the development and implementation of facility-wide policy, including quality assurance, medical records, federal inspection preparedness, as well as policy and procedure
- Improve and complete quality assurance audits of medical charts using management indicators; guide new associates on facility policy within state and federal guidelines
- Successfully represent the Department of Social Work during state, federal and JCAHO inspections
- Use minimum data set, ADL, Reliable, and QuickCare programs for healthcare; attend educational seminars, conferences, and employee in-service
- Create and present proposal and guidelines for the Family Council that serves as a liaison between family members and administration; direct mental health committee, patient education, community group, and family education reviews
Nassau County Department of Social Services - Mineola, NY
Public Welfare Examiner 1988-1989
- Assessed and interviewed clients to identify eligibility for cash public assistance grants and other social service benefits, such as food stamps, Medicaid, and home energy programs
- Identified monthly amount of public assistance grant and established monthly benefits; reviewed and compiled necessary documents for compliance in the application process
- Managed urgent redirection to central processing desk to check services for emergency walk-in clients, such as disposition, evictions, and loss of services
- Established and maintained strong relationship with clients to ensure benefits efficiency
- Successfully completed recertification process or public assistance grants
EDUCATION
MASTER OF SOCIAL WORK PROGRAM, Adelphi University, Garden City, NY, In Progress
BACHELOR OF ARTS IN SOCIAL WORK, Hofstra University, Hempstead, NY
PROFESSIONAL TRAINING
Jun 2009 - Certification in Patient Review Instrument and Screen Completion
- Hospice Training
Nov 2008 - Hospitality Training
Ongoing - Employee In-Service Annual Training, New York State Mandated Course on Infection Control, Patient Bill of Rights, HIPAA, Federal Guidelines and Regulations
AFFILIATIONS AND ACTIVITIES
Member, American Hospital Association
Member, Public Health Association
Member, National Association of Healthcare Executives
Volunteer / Speaker, Church Outreach Program and Ministry of Health
TECHNICAL SKILLS
PowerPoint - WordPerfect - Minimum Data Set Program - QuickCare - ADL - Healthcare Program
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