Information Technology Specialist/IT Resumes in US-Washington: Angela

Information Technology Specialist/IT Resume

Contact Candidate

Name:

Angela

Location:

US-Washington

Experience:

Most Recent Job Title:

Information Technology Specialist/IT

Objective:

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Resume Text:

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PROFILE

Technically sophisticated professional with demonstrated expertise in system administration, which involves effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and other organizational infrastructure. Proficient in system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, and reviewing system. Articulate communicator with proven ability to interpret and/or discuss information to end-users, provide advice, and recommend action plans involving complex issues. Motivated self-starter with proven ability to work effectively in both team-oriented and self-directed environment.

TECHNICAL EXPERTISE

Packages: Microsoft Office 2000, XP, and 2007

Platforms: Windows 98, 2000, XP, and Vista

Applications Exchange, Office 2000-2007, Crystal Reports, AutoCAD, Class Databases, EDEN databases, SharePoint Portal, HTML, Linux, Spillman Technologies, Virtual Partner and Voice Recognition Software, Perl/CGI, Windows 2000-2003 Server, Cisco Switch Programming

PROFESSIONAL EXPERIENCE

PC TECHNICIAN II - CITY OF ISSAQUAH, Issaquah, WA 2002-Present

Assess, design, and set-up new personal computer systems as well as review, monitor, and upgrade existing computer systems. Manage the planning, installation, control, and maintenance of all computers throughout the organization. Establish organizational guidelines and practices for proper hardware and software acquisition and utilization. Determine organizational computer needs for training and specialized requirements. Work closely with users to interpret system requirements and resolve problems in agile fashion.

Career Highlights:

- Spearheaded the implementation of Mobile Data terminals for Issaquah Police Department, which included hardware rollout, user training, and end-user on site support for the next four years

- Actively participated in the migration of AT&T wireless technologies to Sprint wireless hardware / software

- Performed hardware and software upgrade rollouts on an annual basis (deployment of new equipment)

OTHER EXPERIENCE

CASHIER - TARGET RETAIL COMPANY, Redmond, WA 2000-2001

WAITRESS - SULTAN BAKERY, Sultan, WA 2000

COURTESY CLERK - SAFEWAY, Redmond, WA 1999-2000

EDUCATION & PROFESSIONAL DEVELOPMENT

Lake Washington Technical College, Kirkland, WA

Associate of Applied Science in Computer System Networking Technology 2002

Computer Services Technician (Certification) 2001

Cisco I-IV (Certification) 2001

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