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Senior Systems Administrator, Systems Engineer Resume
Shawn
US-Maryland
Project Management
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MANAGEMENT PROFESSIONAL
PROFILE OVERVIEW
- Accomplished and perceptive professional equipped with more than 11 years of experience in construction management spanning all areas of strategic plan development, budget management, program development, employee relations and delegation, including union, vendor, suppliers, contractors management and compliance.
- Solution focused leader with hands on expertise in coordinating and organizing safe construction and engineering practices, as well as in enforcing compliance with OSHA and NEC related regulations relating to safety, health and welfare of the general public and union employees.
- Analytical and adept in exemplifying independent judgment and decision-making in the interpretation and resolution of complex issues associated in ensuring timely project completion, efficiency and productivity, as well as service and operational excellence.
- Advanced knowledge in using MS Word and Excel, Lotus Notes, Outlook, and Internet research, including PeopleSoft and Verizon internal databases.
CORE COMPETENCIES
- Project Management
- Contract Negotiation
- Business Development
- Safety and Quality Control
- Resolution of Issues
- Construction Program Development
- Regulatory Compliance
- Training and Supervision
- Turnaround Management
PROFESSIONAL EXPERIENCE
LOCAL MANAGER Verizon Communications, Gaithersburg, MD - 1997-Present
- Manage and provide strategic leadership direction to FTTP/FIOS project implementation in DC Metropolitan area. Oversee and maximize efficiency of 20-25 Verizon union employee direct reports along with numerous indirect reports. Closely monitor and ensure consistent compliance with technical and state regulated codes.
- Spearhead the development of construction programs at various locations throughout Maryland / DC region. Strategically negotiate solutions between homeowners, developers and contractors. Proactively identify construction issues that could lead to problems with OSHA/NEC/Miss Utility requirements and facilitate solutions
- Conduct complex construction inspections in accordance with national/county/state standards and regulations, as well as guarantee accurate and timely completion of FTTP compliance inspection reports.
- Ensure all aspects of the project are compliant with all contract terms and legal requirements that govern the project and the community in which the project(s) takes place.
- Thoroughly analyze and pre-survey all construction CAM blueprints to confirm compliance with approved FTTP plans and specifications. Investigate and resolve citizen complaints involving compliance and damage related issues.
- Actively participate in interpreting construction standards and inspection procedures to homeowners, city council and general public. Conduct and document construction project progress meetings.
ACHIEVEMENTS TO DATE:
- Increased overall production by 30% and reduced overall costs by 50% in three years
- Decreased engineer error improving overall productivity by 15% in 2007 and 2008
- Cut down capital budget expenditures by 10 to 20 percent over a period of three years
- Reduced Customer Complaints from 6.0 per 10,000 Fiber trench footage to 2.44 per 10,000ft
- Lowered facility damages by 85% in three years
SALES MANAGER Software In a Week (SIAW), Gaithersburg, MD - 1994-1997
- Defined the technology needs of various government agencies and midsize companies to effectively develop hardware / software solutions to address and satisfy client demands and steer growth in revenue.
- Identified new business opportunities and used a consultative approach to secure accounts with Hughes Networks, OAO Corporation, Manugistics, and Computer Sciences Corporation.
- Developed training programs and built a competitive sales force.
BRANCH MANAGER Enterprise Rent a Car, Gaithersburg, MD - 1988-1993
- Initially served as manager trainee and advanced to branch manager position in a period of two years.
- Streamlined daily branch operations and improved existing branch procedures.
- Dramatically turned around the declining 200-car branch into a consistently profitable 400-car branch.
- Initiated “A Team Enterprise” program designed to develop innovative ideas, which are still being used today.
SELECTED ACCOMPLISHMENTS
- Key person in driving an Office Revenue Growth of $575K in 2008; securing 514,433 above the targeted amount of $48,095
- Challenged and thrived on managing a yearly $250M Capitol and $12M expense budget with obligatory budgetary cuts year-after-year
- Served as the key driving force in enabling Potomac Region as the #1 region in the Verizon footprint, producing more than $800,000 in FIOS sales in the region
- Maximized skills of associates toward progressive development and management promotions
- Built and strengthened working relationships with Labor Unions reducing grievances by half
CREDENTIALS
(BA) BACHELOR OF ARTS IN CRIMINAL JUSTICE, MINOR IN PRE-LAW
Seton Hall University, South Orange, NJ
- Full athletic scholarship
- USA Track & Field “All American” Honorable Mention Award
RECIPIENT OF INDUSTRY SAFETY AWARDS 2006 AND 2007
PROFESSIONAL TRAINING
Business Protocol and Political Savvy Training | Advanced Interpersonal Communication Training | Practical Behavior Based Safety Culture Training | Corporate Compliance-Records Management Training | EEO Compliance Training | First Aid/CPR Training | Labor Relations Training | High Speed Internet Training | Fiber Optic Transmission Systems Training | FIOS Installation and Maintenance Training | Inter County Connector Contractor Training
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