Management Resumes in US-Arizona: Ryan

Management Resume

Contact Candidate

Name:

Ryan

Location:

US-Arizona

Experience:

Most Recent Job Title:

Management

Objective:

Resume Text:

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Dynamic business executive with 10 years of proven leadership experience in retail industry with emphasis on sales, operations, and corporate strategy across a distributed retail network with proven track record focusing on core business fundamentals and balanced operating results.

QUALIFICATIONS PROFILE

Offering qualified administrative experience to sustain the growth and profitability of an organization that challenges and encourages development, and rewards success with the opportunity to utilize significant management experience, customer relations, and dynamic capabilities in a challenging position within any industry. Combined customer relations, employee training, inventory control, loss prevention, planning, and budget forecasting and proven ability to establish and direct successful operations with consistent record of increasing profitability and efficiency.

- Proven leadership and hands-on abilities to motivate people across numerous functional areas to achieve competitive and successful results

- Demonstrated an aggressive drive for results, providing high standard of service, uniquely hold a seasoned combination of leadership, operational savvy, and people development skills

- Proven managerial ability, effective team building, financial expertise, logistics and logistical operations expertise

- Outstanding control in planning, relationship building, training, and presentation skills with the ability to hit the ground running, inspiring others and producing exceptional results in any given time

- Capable of resolving complex business challenges and attain key performance indicators in performance

- Comprehensive skills in all aspects of supervision, including P&L, financing, cost and cash control, shrinkage, retailing, customer service, and human resources

- Extremely effective in fast-paced and stressful situations combined with excellent interpersonal and articulate communication skills with fluency in English and Spanish

- Proficient with all Microsoft Office programs, MS Access, Basic

CORE COMPETENCIES

Strategic Planning

Leadership and Operations Management

Customer Service Expertise

Employee Training and Development

Performance Efficiency Advancement

Continuous Process Improvement

Systems and Technology Utilization

Cross-Functional Team Building

Customer Relations Management

Strategic Partnerships and Alliances

Distinct Operations Excellence

Retail Sales and Merchandising

Strong Product Knowledge

SELECTED CAREER HIGHLIGHTS

- Obtained the top three rate in the company with four years of record-breaking sales and margin increases in inside sales earning Presidents Club category in four out of five years

- Achieved increases through a down market, including a marginal increase of 25% yearly and a 96% increase in inside sales to more than two folds of gross income numbers

- Successfully attained the highest NOP% to plan in the company almost twice of budgeted goals for two years in a row

- Profitably increased net income by nearly 76% attributed to exemplary expense control along with rare inside sales improvements

- Proficiently reduced shrinkage from $190,000 to $21,000 year over year

- Expertly trained personnel in California, Nevada, and Arizona markets on new “Prophet 21 - Commerce Center” software platform during major platform changeover and implementation

- Effectively established an effective logistic routing system for all branches in the market, ensuring efficient and timely delivery of product to the customer.

AWARDS AND HONORS

- Business voted “most likely to succeed” DeVry Freshman business project

- Department of the Month, March 2003 and September 2003

- Department Head of the Month, December 2002 and February 2003

- Presidents Club 4 years in a row (2004-2008)

EMPLOYMENT HISTORY

Branch Manager - ORCO Construction Supply, Arizona Market Aug 2004-Present

- Administer hiring, interviewing, and training of employees; organize schedule, assign tasks, and oversee performance

- Conduct performance evaluation and provide improvement pointers and guidance

- Recognize and regulate employees; deal with complaints and resolve issues and concerns while minimizing operational expenses; monitor P&L status

- Manage administration, distribution, and operations for multiple branches while directing 1 to 3 subordinate supervisors handling 10-35 warehouse and inside sales employees

- Oversee all branch personnel and related activities including deliveries, will call, general office, purchasing, inventory control, and counter sales, personally and through subordinate supervisors

- Supervise sales support staff and assist outside sales as necessary; deal with special events, promotions, and customer relations

- Develop and employ strategies for well-organized use of materials, equipment, and personnel

- Maintain branch assets including all inventory, office and warehouse equipment, general facilities and vehicles

- Build up and uphold inventory control processes to constantly reduce loss / shrinkage

- Consistently review warehouse organization and safety to maximize effectiveness and eradicate security issues that could lead to workers compensation claims

- Monitor and report on key service level metrics; ensure sales by assessing all financial information based on budget including operational expenditures and profitability

- Develop yearly financial plans based on market trends, economic forecasts, and sales and expense contribution

- Achieve an organized, responsive team environment that supports outstanding customer service at all times

- Capable of examining and interpreting diverse report formats including payroll administration and personnel expense control

- Utilize various distribution software systems operating on different platforms

OTHER WORK EXPERIENCE

Assistant Store Manager/Regional Shrink and Safety Captain - Home Depot Inc., Mesa, AZ Mar 1999-Aug 2004

Sales / Merchandising Associate - CostCo Wholesale Inc., Phoenix, AZ May 1996-Mar 1998

Maintenance Crew Supervisor - Nolan Realty Inc., Tempe, AZ May 1995-Oct 1995

EDUCATION

Bachelor of Science in Business Administration with emphasis in Information Technology, March 2002

- DeVry University, Phoenix, AZ

Career Development:

- Multiple company-specific sales courses

- Federal Workplace Compliance classes

- Managerial Effectiveness

- Team and Morale Building

- Maintaining Sales while Protecting Margin

- Numerous product knowledge classes involving tools and construction building materials

COMMUNITY INVOLVEMENT

Volunteer, Habitat for Humanity - Volunteer, Arizona Veteran’s Services

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