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Sean
US-Texas
Account Manager / Sales Management
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Sales / Account Manager
Focus of Interest: Technology and Software in Printing and Marketing
SUMMARY OF QUALIFICATIONS
Highly organized and performance-driven professional seeking a career opportunity that would effectively utilize outstanding work ethics along with business and technical acumen; adept at developing and implementing business strategies. Unparalleled professional, embraces change and thrives on challenges, with the ability in increasing productivity, utilizing strong background in technical sales, service, and account management.
Strengths:
- Effective at establishing and developing corporate policies and procedures
- Leadership ability with competence to align group dynamics with system change
- Competent at implementing effective consulting and business development practices proven to increase revenues and client base
- Committed to self-education regarding new technologies; flexible in adapting to user group needs
- Exceptional analysis and planning abilities essential in achieving overall organizational objectives
CORE COMPETENCIES
- Leadership and Team Building
- Strong Analytical Abilities
- Excellent Work Ethic
- Project Coordination/Management
- Employee Relations
- Strategic Planning
- Problem Solving
- Customer Service Relations
- Superior Interpersonal Skills
TECHNICAL SUMMARY
Adobe Suite, Microsoft Excel, Microsoft Access, Microsoft Windows (Windows Server 2000, 2003, Professional, XP), Desktop
Publishing Applications, Networking Peripherals and Software, Storage Systems Peripherals and Software, Firmware Programming, and Diagnostic Software
PROFESSIONAL EXPERIENCE
SOLUTION SALES MANAGER EASTMAN KODAK COMPANY, DALLAS, TX 2007-Present
- Effectively capitalize on Graphics Communications Group (GCG) marketshare, profitability efficiency as well as customer satisfaction within a defined geographic territory
- Direct and develop innovative sales process and pipeline to initiate designated portfolio of prepress and workflow solutions within an assigned territory
- Play an integral role in improving GCG prepress solutions portfolio
ACCOUNT MANAGER, ELECTRONIC SALES AGFA CORPORATION, DALLAS, TX 1999-2007
- Efficiently assisted and ensured electronic annual sales budget of $6M for six account executives
- Performed needs analysis and business process assessments for print manufacturing automation
- Organized and arranged electronic proposals for AGFA electronic and software product line including computer to plate, digital inkjets systems, integrated workflow, and servers
- Managed advertising and selling of service maintenance contracts for the service Department
- Presented demonstrations as well as hosted customer VIP sessions at customer offsite locations including manufacturing
- Authored and provided sales proposals for new and existing customers
- Established positive business relationships with dealers
TECHNICAL SALES CONSULTANT
- Served as mediator between customer and sales team; offered technical consulting services
- Coordinated closely with staff to analyze technology for customers in upgrading equipment and workflows
- Established positive and productive relationships with clients
- Analyzed performance of sales directors, purchasing agents, and technical managers
- Played a key role in securing more than $5M in consumable sales and service contract revenue
SENIOR SERVICE ACCOUNT SPECIALIST
- Arranged and collaborated workflow servicing, installation, and training in prepress industry
- Presented and offered servicing of software, systems, networks, imaging equipment, and processors, including digital proofing and software technologies
- Provided solutions to problems related to electromechanical computer to plate imaging and processing line systems, computer hardware, storage peripherals, and networking appliances.
- Administered operations budget as well as drafted and handled monthly expense reports for parts, labor, and travel
- Directed $60K to $80K domestic and international travel finances
CORPORATE TRAINER
- Mentored internal engineering teams
- Organized and managed seminars concerning software technologies and workflows at corporate headquarters
- Supervised and directed classroom instruction and consultation for textbook and syllabus improvements
- Generated evaluation reports of students for use by department managers
- Managed onsite customer training on software and mechanical equipment
SOFTWARE SUPPORT ENGINEER
- Successfully promoted customer technical support for 3rd-tier escalations with proprietary software and systems
- Assisted technical functions for customers with 3rd-party production software
EARLIER CAREER
ACCOUNT REPRESENTATIVE REVERE GRAPHICS, PORTLAND, OR 1996-1999
PRODUCTION MANAGER PRECISION IMAGESETTING, BEAVERTON, OR 1994-1996
PRODUCTION MANAGER CELL TECH, KLAMATH FALLS, OR 1990-1994
EDUCATION
SELECTED COURSEWORK TOWARD BACHELOR OF SCIENCE IN TECHNICAL MANAGEMENT AND COMPUTER INFORMATION SYSTEMS
DEVRY INSTITUTE OF TECHNOLOGY, IRVING, TX
SELECTED COURSEWORK TOWARD BACHELOR OF SCIENCE IN ELECTRICAL ENGINEERING
OREGON INSTITUTE OF TECHNOLOGY, KLAMATH FALLS, OR
SELECTED COURSEWORK TOWARD BACHELOR OF SCIENCE IN TECHNICAL BUSINESS MANAGEMENT
UNIVERSITY OF PHOENIX, ON -LINE
TRAINING
AGFA WORLDWIDE INSTRUCTION FACILITIES
AGFA Graphics Field Engineering Services, Computer Operating Systems, Peripheral Data Storage Appliances and Controllers, Software Associated with Professional Printing Graphics; Adobe CS,
Microsoft Office Software, Excel, Word, PowerPoint, Access, and Visio
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