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Insurance - Client Representative Resume


Contact Candidate


Name:

DeGina

Location:

US-California-Los Angeles

Experience:

Most Recent Job Title:

Insurance - Client Representative

Objective:

Hello, my name is De\'Gina Logan and I am an insurance industry veteran with multiple years of corporate and customer service experience. My objective is to obtain a position in which my skills will have the most positive effect, and where I may learn to build upon those skills for the purpose of professional growth.
My educational background in business, along with my professional experience, makes me an excellent candidate for this position.

As you will see from the enclosed resume, I have more than seven years of experience in the field of insurance, alone. I work hard and have grown within the industry with increased responsibilities working on large accounts such as Nike, Wal-Mart, Coca-Cola, American Airlines, the Los Angeles Unified School District, Media One and Farmer John Meats for agencies such as Sander, Kessler & Associates, Aon and Marsh. This growth is a direct result of my expertise in insurance, my commitment to personal and professional excellence, and my excellent written and oral communication skills.

If you have any questions, or if you want to schedule an interview, please feel free to e-mail me at logan.degina@gmail.com. I look forward to meeting you to discuss employment opportunities with your company.

Sincerely,

De’Gina C. Logan
Experience A Friendly Professional

Resume Text:

.....Begin Resume Preview.....






DE’GINA CHARRYON LOGAN



LICENSE

CA Resident Insurance Producer Fire and Casualty Broker-Agent/License #0D28629 May 2001 to May 2011



SKILLS

Analytical skills, Experience with Property Casualty multi-line rating and underwriting, Demonstrated skills in the use of computer rating systems and various software applications, Analytical Thinking, Initiative/Motivation/Commitment, Drive for Results, Teamwork and Collaboration, Communication - both verbal and written, Flexibility, Organizational Skills, Customer Service Skills, Technical Knowledge/Expertise.



EXPERIENCE

07/2007 – Present Personal Lines Insurance, Sales Representative

Sold, evaluated, quoted, referred, accepted or declined risks utilizing inspections, underwriting guidelines, follow-up and negotiation skills within established binding authority for new and existing insurance policies. Identified cross-sell opportunities, pursued and closed sales from referrals and retained existing clients.



08/2005 - 05/2007 Marsh Commercial Lines - Entertainment & Media, Client Representative

Report to Operations Manager/Director for assigned business segment. Responsible for providing Account Executives with information necessary to make sound underwriting decisions (i.e., marketing, customer service and administrative support affecting brokers and insured’s from initial submission through policy issuance and renewals). Provide support within established performance standards and priorities that are responsive to marketing, underwriting, retention and service goals. Assured all related support activities delivered in a manner consistent with business unit customer service and expense management focus. Participate with Account Executives/Underwriters in the renewal and new business activities that support marketing and underwriting decisions that are consistent with business unit growth and retention goals. Collaborate with Account Executives/Underwriters to establish support needs for new and renewal policies (i.e., identify/gather relevant account information to quote and/or bind the policy; create exhibits, etc.). Participate in pre-renewal meetings to define assignments. Manage account documentation (i.e., proposals, agreement letters, reinsurance contracts, collateral agreements, policy change, endorsements, cancellations, etc.). Ensure accurate and timely servicing and billing of accounts. Communicates with brokers/agencies, insured’s/customers and internal departments. (i.e., researches and resolves issues, responds to inquiries and questions). Provide information for regulatory compliance (i.e., statutory filings, proof of insurance, certificates). Provide administrative support and other related services as needed (e.g., input account information into system). Participate in projects/assignments as needed.



03/2004 - 05/2005 Sander A. Kessler & Associates - Large Commercial Lines, Marketing Assistant

Updated applications based on renewal schedules, submitted risks for admitted and non-admitted insurers utilizing the Internet and specialized carrier applications, and researched and resolved carrier subjectivities. Assimilated Loss Run Recaps for prior five years of coverage (utilized loss runs, determinant factors, premium rates, final audits, and WCIRB Reports), and forecasted potential quotes using net rates from various carriers to estimate renewal premiums. Created proposals and maintained marketing files. Prepare underwriting/pricing exhibits (i.e., exposures, profit and loss analysis, updated account information, etc.)



03/2003 - 12/2003 HUB International of California - Commercial Lines, Account Manager

Requested all underwriting data, marketed renewals, submitted new business to market, secured binders, invoiced premiums, completed Certificates of Insurance, reviewed policies, requested endorsements, answered client inquiries, created schedules and surveys of accounts, processed claims, and cancellations.



05/2002 - 02/2003 Speare & Company - Commercial Lines, Customer Service Representative

Responsible for all aspects of maintenance, completion and organization of small business accounts, including submissions for new and existing clients, proposals, certificates of insurance, invoicing and endorsements.



06/2001 - 05/2002 Temporary assignments

Processed renewals and new business applications, ordered Loss Runs and Motor Vehicle Reports (in and out of CA), created and followed-up suspense items, processed invoices, Certificates of Insurance, endorsements, requested Insurance Company Ratings, calculated payroll to negotiate Workers Compensation premiums, proofread policy proposals, processed claims, and requested renewal quotes for expiring accounts.



05/2000 - 06/2001 Aon Risk Services - Commercial Lines, Jr. Insurance Administrator (OCIP)

Resolved all contractor and client inquiries regarding the insurance program; reviewed and updated bid reports, payroll schedules, and OSHA requirements. Processed declared projects, new business applications, checked policies, certificates of insurance, and endorsements.




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