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Administrative Assistant/Quality Control Analyst Resume


Contact Candidate


Name:

Courtney

Location:

US-North Carolina

Experience:

Most Recent Job Title:

Administrative Assistant/Quality Control Analyst

Objective:

--

Resume Text:

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QUALIFICATIONS PROFILE



Highly organized, versatile, and seasoned professional powered with broad-based experience in Office Management, Banking, and Customer Service. Show remarkable ability in providing high-level administrative assistance to executives with comprehensive skills in maintaining confidential files and preparing financial reports. Excel at addressing complex challenges through in-depth analysis and due diligence to effect dramatic improvements in efficiency, productivity, and business processes toward successful attainment of organizational goals. Possess a keen eye for detail coupled with proven effectiveness to multitask in fiercely competitive and fast-paced environment with dedication to superior service.







AREAS OF EXPERTISE





- Office Administration and Support

- Project Management and Operations

- Financial Analysis and Reporting

- Outstanding Executive / Customer / Vendor Relations

- Leadership, Training, and Team Building

- Continuous Process and Productivity Improvement

- Superior Interpersonal and Presentation Skills

- Time Management in Deadline-Sensitive Environment

- Organizational and Strong Analytical Abilities

- Articulate Oral and Written Communication





EMPLOYMENT HISTORY



BANK OF AMERICA - CHARLOTTE, NC: 2000–2008



A financial holding company that provides a range of banking and nonbanking financial services and products in the United States and internationally.



Analyst–Commercial Mortgage Backed Securities 2007–2008



- Assumed full responsibility in identifying quality and control issues surrounding Asset Summary Reports (ASR)

- Carried out packaged loan deals that typically exceeded $500 million

- Served as a liaison with external contractors and/or vendors to secure all appropriate documentation required for successful sales to third parties



Analyst–Global Structured Finance Due Diligence Team Member 2005–2007



- Redesigned and optimized the due diligence process by supporting managers with daily management of due diligence review of prime and non-prime transactions

- Prepared and designed detailed presentations to improve compliance issues surrounding Home Mortgage Disclosure Act (HMDA)

- Addressed complex challenges through comprehensive analysis and due diligence while offering updates and guidance regarding the regulation



Administrative Assistant III / Consumer Real Estate Executive 2003–2005



- Played a vital role in coordinating internal and external communications with various parties

- Performed various administrative duties, such as preparing statistical charts, tables, and graphs to support various projects along with completing reports relative to department activities

- Regularly interacted to executive and direct report team members to provide relevant information as warranted

- Vigorously involved in high-level client contact; trusted with handling sensitive information for demonstrating a high degree of personal commitment, diplomacy, and professionalism





Administrative Assistant II–Securities Latin America Global Finance Division 2000–2003



- Recognized as the sole Administrative Assistant of the Division responsible for providing high-level administrative support to nine executives

- Initiated the development of Per-forma spreadsheets and presentations toward securing and increasing of loan portfolios for individuals as well as the division

- Administered corporate budget activities to fund operations, maximize investments, and increase efficiency





PRIOR WORK EXPERIENCE



EXECUTIVE ASSISTANT 1999–2000

ANDERSON CONSULTING - CHARLOTTE, NC



BILLING COORDINATOR 1999

JACKSON LEWIS - ATLANTA, GA



MARKETING ASSISTANT / RECRUITING ASSISTANT 1998–1999

MERRITT, HAWKINS & ASSOCIATES - ATLANTA, GA



ADMINISTRATIVE ASSISTANT 1997–1998

VIDEO SYSTEMS OF THE CAROLINAS - CHARLOTTE, NC





EDUCATION



DEGREE IN OFFICE ADMINISTRATION

Dean’s List

- King’s College, Charlotte, NC: 1997





PROFESSIONAL TRAINING



Attended various training in banking regulations and satisfying due diligence expectations.

Completed Six Sigma Green Belt Training





TECHNICAL PROFICIENCY



Microsoft Office Suite: PowerPoint, Outlook, Word, Excel, Access




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