Restaurant Manager Resumes in US-Tennessee: Erik

Restaurant Manager Resume

Contact Candidate

Name:

Erik

Location:

US-Tennessee

Experience:

Most Recent Job Title:

Restaurant Manager

Objective:

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Resume Text:

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HOSPITALITY MANAGEMENT

Seeking to leverage strong guest relations, sales and customer service skills, along with budget management

Food and Beverage Management professional offering combined experience in general management, sales, and marketing for full-service hospitality operations. Possess proven expertise in portfolio management including customer service, budgeting, accounting and financial analysis, operating processes, special projects, ancillary revenue generation, and personnel administration. A catalyst for change, transformation, and performance improvement; respond rapidly and appropriately to changing circumstances; consistently successful in increasing service standards, quality, and profitability.

Core Competencies:

- Bar and Restaurant F&B Management

- Purchasing and Inventory Control

- Menu Development

- Equipment Maintenance

- Budget Forecasting and Cost Control

- Innovative Marketing Skills

- Growth and Revenue Enhancement

- Cross-Functional Team Training

- Food and Beverage Financial Management

- Staff Supervision and Motivation

AWARD

Recipient of TGI Fridays Presidential Award for three consecutive quarters

PROFESSIONAL EXPERIENCES

CUSTOMER SERVICE

- Ensured the highest levels of customer service and satisfaction

- Experienced in performing and directing customer service functions in several work environments

- Resolved issues or made decision relating to service and sales; forwarded complaints directly to department heads

- Followed up on all issues to ensure resolution within timely manner, and communicated solutions to customers as necessary

- Carried out customer service functions, as well as greeted and served customers; responded to customer inquiries

MANAGEMENT

- Adept at maintaining excellent rapport with customers, colleagues and the management

- Demonstrated strong leadership abilities and great attention to detail

SALES

- Developed close and personal relationships with clients to ensure customer loyalty and retention

- Monitored receiving, check-in, and stocking of merchandise to verify accuracy

- Assisted store manager in merchandising and store layout to feature new items and best sellers

ACCOMPLISHMENTS

- Consistently met and exceeded business goals and achieved significant savings for the company

- Instrumental in improving clientele and client base by promoting lunch and dinner specials

- Recognized as top sales producer for four consecutive months; achieved a 40% increased in monthly sales

- Achieved the top three ranked in profit and loss percentage within the company

CAREER WORK PATH

STORE OPENING SOLUTIONS – Murfreesboro, TN

TEAM LEADER Oct 2007-Nov 2008

DOLANS DELI – Franklin ,TN

BAR MANAGER / BARTENDER Oct 2003-Sept 2007

JARED’S GALLERIA OF JEWELRY – Franklin ,TN

SALES ASSOCIATE (PART-TIME) Mar 2005-May 2006

TGI FRIDAYS – Franklin ,TN

REGIONAL BAR TRAINER / BARTENDER Apr 2000-Oct 2003

CREDENTIALS

MIDDLE TENNESSEE STATE UNIVERSITY, Murfreesboro, TN

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