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Outside Sales, Management Resume
Plant Manager, Vice President, Sr. Manufacturig Manager Resume
Diana
US-Colorado-Denver
5-10 yrs
I Want To Break Into MENTAL HEALTH
Looking for an exciting opportunity to use my clerical and administrative abilites and contribute to a thriving organization.
Diana Duvall
2817 Steele Street
Denver, Colorado 80205
720-371-6740
I am interested in an entry level position within your organization. I would be an asset to your team because of my excellent interpersonal skills as well as my love for problem solving. I’m very organized and detail oriented and have a passionate kind heart for helping others. hank you for your consideration.
Sincerely,
Diana Duvall
Education:
University of Colorado at Denver
Masters of Arts in Counseling
Expected graduation date: 2011
Metropolitan State College of Denver
Graduation Date: May 2008
Major: Psychology
Minor: Human Services
Commuity College of Denver
Graduation Date: 2002
Major: English Literature
Minor: Psychology
Work History:
January 2009- July 2009
Xcel Energy
500 15th street
Denver, CO 80203
Title: Temporary Administrative Assistant
Duties: Executive assistant to directing manager of risk management. Greeting visitors, answering calls and scheduling meetings and entering appointments into Outlook. Making travel arrangements, creating and reconciling expense reports and company credit cards. Entering bi monthly and semi monthly time sheets. Assisting in executive meetings, creating quarterly visual presentations on Powerpoint, running errands, ordering supplies and supporting the risk management department.
January 2008- December 2008
Colorado Department of Labor
Office of Unemployment
251 E. 12th Ave
Denver, CO 80203
Title: Temporary Customer Service Representative
Duties: Answering incoming calls from new and existing unemployment claimants. Processing new unemployment insurance claims and getting detailed information about a claimant’s job separation and job search. Initiating the appeal process and giving claim status. Fact finding, resetting PIN's, setting up direct deposits, explaining laws and program requirements and answering any questions about unemployment insurance.
September 2004- January 2008
Children's Hospital
1056 E. 19th Avenue
Denver, CO 80205
303-861-8888
Title: Physician Relations Administrative Assistant
Duties: Answering the Parent Smart nurse advice line for emergencies, urgent situations and parents needing health care advice. Data entry of patient demographics from phone and faxes in an urgent manner. Answering calls for the hospital customer service line from health care providers regarding inpatient admissions, direct admissions, community consultations, patient transport, psychiatric bed control and misc. questions. Processing direct admissions from transferring clinics and hospitals. Data entry of patient demographics from phone and faxes. Maintaining a provider database website and updating and deleting requests by phone, fax and email. Alerting primary care physicians and department staff of patient's being admitted.
May 2000- September 2004
ACS
600 17th Street #650
Denver, Colorado 80203
Title: Medicaid Representative
Duties: Administrative duties for Government contracted Medicaid billing department. Responsibilities were answering incoming calls from Medicaid and third party providers and patients regarding billing and claims issues. Examination and reprocessing of claims, reconciled accounts payable and receivable to Medicaid providers. Also handled escalated calls and long term assignments. Co-created and assisted in Medicaid education workshops for providers. Created daily call status reports on Excel spreadsheets and exceeded quota expectations.
Skills:
80 wpm
Ten key: 16,000 ksph
Expert in:
Excel
Access
MS Word
PowerPoint
Outlook
ICD-9 and CPT codes
Software knowledge: Peoplesoft, EPIC, Quickbooks, Peachtree Accounting
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