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I Want To Break Into MENTAL HEALTH Resume


Contact Candidate


Name:

Diana

Location:

US-Colorado-Denver

Experience:

5-10 yrs

Most Recent Job Title:

I Want To Break Into MENTAL HEALTH

Objective:

Looking for an exciting opportunity to use my clerical and administrative abilites and contribute to a thriving organization.

Resume Text:

.....Begin Resume Preview.....


Diana Duvall

2817 Steele Street

Denver, Colorado 80205

720-371-6740



I am interested in an entry level position within your organization. I would be an asset to your team because of my excellent interpersonal skills as well as my love for problem solving. I’m very organized and detail oriented and have a passionate kind heart for helping others. hank you for your consideration.



Sincerely,

Diana Duvall







Education:

University of Colorado at Denver

Masters of Arts in Counseling

Expected graduation date: 2011



Metropolitan State College of Denver

Graduation Date: May 2008

Major: Psychology

Minor: Human Services



Commuity College of Denver

Graduation Date: 2002

Major: English Literature

Minor: Psychology





Work History:

January 2009- July 2009

Xcel Energy

500 15th street

Denver, CO 80203

Title: Temporary Administrative Assistant

Duties: Executive assistant to directing manager of risk management. Greeting visitors, answering calls and scheduling meetings and entering appointments into Outlook. Making travel arrangements, creating and reconciling expense reports and company credit cards. Entering bi monthly and semi monthly time sheets. Assisting in executive meetings, creating quarterly visual presentations on Powerpoint, running errands, ordering supplies and supporting the risk management department.



January 2008- December 2008

Colorado Department of Labor

Office of Unemployment

251 E. 12th Ave

Denver, CO 80203

Title: Temporary Customer Service Representative

Duties: Answering incoming calls from new and existing unemployment claimants. Processing new unemployment insurance claims and getting detailed information about a claimant’s job separation and job search. Initiating the appeal process and giving claim status. Fact finding, resetting PIN's, setting up direct deposits, explaining laws and program requirements and answering any questions about unemployment insurance.



September 2004- January 2008

Children's Hospital

1056 E. 19th Avenue

Denver, CO 80205

303-861-8888

Title: Physician Relations Administrative Assistant

Duties: Answering the Parent Smart nurse advice line for emergencies, urgent situations and parents needing health care advice. Data entry of patient demographics from phone and faxes in an urgent manner. Answering calls for the hospital customer service line from health care providers regarding inpatient admissions, direct admissions, community consultations, patient transport, psychiatric bed control and misc. questions. Processing direct admissions from transferring clinics and hospitals. Data entry of patient demographics from phone and faxes. Maintaining a provider database website and updating and deleting requests by phone, fax and email. Alerting primary care physicians and department staff of patient's being admitted.



May 2000- September 2004

ACS

600 17th Street #650

Denver, Colorado 80203

Title: Medicaid Representative

Duties: Administrative duties for Government contracted Medicaid billing department. Responsibilities were answering incoming calls from Medicaid and third party providers and patients regarding billing and claims issues. Examination and reprocessing of claims, reconciled accounts payable and receivable to Medicaid providers. Also handled escalated calls and long term assignments. Co-created and assisted in Medicaid education workshops for providers. Created daily call status reports on Excel spreadsheets and exceeded quota expectations.



Skills:

80 wpm

Ten key: 16,000 ksph

Expert in:

Excel

Access

MS Word

PowerPoint

Outlook

ICD-9 and CPT codes

Software knowledge: Peoplesoft, EPIC, Quickbooks, Peachtree Accounting


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