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Management Resume


Contact Candidate


Name:

Mark

Location:

US-Illinois

Experience:

Most Recent Job Title:

Management

Objective:

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Resume Text:

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MANAGEMENT EXECUTIVE



PROFILE SUMMARY



Growth-focused and forward-thinking business strategist equipped with 12 years of stellar management experience and proven entrepreneurial drive. Versatile and motivational leader with broad industry knowledge and thorough understanding of the business cycle, from initial planning, development, profit and business risks mitigation, human resources management, and oversight of daily overall business functions toward significant growth and corporate advancement. Adept at driving multimillion account revenues and honing group of individuals to become highly efficient and reliable teams.







AREAS OF EXPERTISE



- OPERATIONS MANAGEMENT

- INVESTOR RELATIONS

- PERSONNEL DEVELOPMENT

- P&L MANAGEMENT

- SALES AND MARKETING

- CUSTOMER SERVICE

- CONTRACT NEGOTIATION

- NETWORKING







PROFESSIONAL EXPERIENCE



Superior Home Loans, LLC, Belleville, IL

Co-Founder / President 2000-Present



Manage and streamline daily operations of the business, as well as develop and strategize plans, marketing, sales and personnel management, networking, and overall operations. Build and maintain a collaborative team environment by boosting employees’ morale and facilitating effective training to new and existing employees. Delegate work assignments and maintain compliant operations with state and federal laws along with other regulatory policies and requirements.



- Independently established the company’s Mortgage Brokerage Firm, and built key partnership with numerous investors

- Successfully launched a new office in St. Louis, Missouri in November 2001, generating sales of $1.27M; opened another office in Fort Wayne, Indiana in 2002

- Expanded the number of employees from 2 to 20 by the end of 2001; further developed the business and increased the number of staff to 38 with $1.72M in revenue by end of 2002

- Ramped up sales to $1.98M in 2003

- Instituted the marketing department from inception of the company

- Successfully directed marketing campaign of the business using different forms of advertising strategies

- Consistently complied with budgetary limits and reduced 65% of expenses through the successful purchase of the office building in 2007 and marketing strategy changes



Ambassador Mortgage Inc., St Louis, MO

Senior Loan Officer 1998-2000



Directed identification of creditworthiness of residential mortgage loans; provided supervision on daily mortgage loan processing and compliance; and determined sustainable financial services and products in the market to effectively address the needs of clients.



- Maximized skills of employees as well as provided strategies and solutions in addressing client’s specific needs

- Named as monthly top producer among 20 loan officers eight times

- Maintained superior level of customer service through proficient oversight of daily operations

- Established and strengthened relationships with existing clients, and built networks for future refinance or home purchases



American General Finance, Belleville, IL

Branch Manager 1995-1998



Oversaw and maintained efficient daily operations of a $10M branch that provides personal, auto, real estate and secured loan assistance. Provided strategic direction to seven employees, and played an important role in hiring and retaining of employees.



- Improved inside/outside collection activities leading to lower delinquency rate

- Secured sales of both ancillary and credit insurance

- Augmented company’s business lines through solicitation of retailers for financing

- Earned 10 awards for driving growth to the branch





EDUCATION



(MBA) MASTER OF BUSINESS ADMINISTRATION (SIX HOURS TOWARD COMPLETION)

Webster University, St. Louis, MO



(BA) BACHELOR OF ARTS IN PSYCHOLOGY

Westminster College, Fulton, MO

Recipient of Baseball Scholarship and Dean’s List Westminster College



PROFESSIONAL AFFILIATIONS



- NAMB (National Association of Mortgage Brokers)

- IAMP (Illinois Association of Mortgage Professionals)

- HBA (Southern Illinois Home Builders Association)



ACTIVITY



- Committee Member, FCAA (Freeburg Children’s Athletic Association)

- Appointed as equipment manager and singlehandedly organized a trivia and silent auction that raised $24,000 for the organization over its three years of operation




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