Office/Operations Manager Resumes in US-Georgia-Atlanta North: Janet

Office/Operations Manager Resume

Contact Candidate

Name:

Janet

Location:

US-Georgia-Atlanta North

Experience:

Most Recent Job Title:

Office/Operations Manager

Objective:

AREAS OF EXPERTISE: ACCOUNT MANAGEMENT/ HR-STAFFING MANAGEMENT/OFFICE MANAGEMENT/PERSONAL-EXECUTIVE ASSISTANT/ RECRUITMENT/BUSINESS DEVELOPMENT

I am Dedicated, organized, creative and detail-oriented with significant experience in high visibility and self-directed positions requiring professionalism, integrity, time management and excellent interpersonal and communication skills.

My objective is to become part of a team where my skills, experience and professionalism will help me to become a great asset for a wonderful company.

Resume Text:

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Janet Jackson

ACCOUNT MANAGEMENT/ HR-STAFFING MANAGEMENT/OFFICE MANAGEMENT/PERSONAL-EXECUTIVE ASSISTANT/ RECRUITMENT/BUSINESS DEVELOPMENT

Dedicated, organized, creative and detail-oriented with significant experience in high visibility and self-directed positions requiring professionalism, integrity, time management and excellent interpersonal and communication skills.

CORE STRENGTHS

Communications Skills (oral & written)

Public Speaking

Customer Service

Inside/Outside Sales

Client Retention

Recruiting and Screening

Administrative

Business Development

Account Management Skills

Networking/People Skills

Human Resources/Benefits

Time Management

Event/Meeting Planning

Training Skills

Marketing/Promoting

Multitasking

Leadership/Management Skills

Meeting Goals

Payroll

Public Speaking

SOFTWARE SKILLS

QuickBooks Pro

ADP

Word

Internet Research

Excel

Typing – 60wpm

Outlook

PROFESSIONAL EXPERIENCE

ARC Contracting, Tucker, GA

Contracting Company (Roofing, Siding, Gutter, etc.) 5/2009 – Present

Office/Operations Manager

Managing day to day duties of the Office

Managing 4-6 Staff Members daily

Managing Expenses & Payroll

Working daily with QuickBooks Pro

Keeping day to day contact with Customers and Vendors

Issued payments to Vendors and paid all office bills

Set appointments for estimates

Placed Ads and managed all Marketing and Promotions Campaigns

Performed HR duties and managed all Employee files

Did day to day bank deposits

Contact Insurance Companies regarding claims and payments

Review and update website information

Administer Sales Associate Draws

Place Ads for new Sales Associates, tested and interviewed

Monitor projects and status of each

Reorganized files and created a new filing system for customer files

Did postal runs daily

Ran errands when needed

Order all office supplies, forms, checks/deposit slips, etc.

Created and sent out various correspondence to vendors and customers

Many other duties, as needed

J. Jackson – page 2 of 3

Express Employment Professionals, Duluth, GA

Staffing 3/2007 – 3/2009

Branch Manager

Account /Business Development (B2B)

Inside/Outside sales

Provide the highest quality customer service to both clients and candidates

Manage and train new staff

Conduct Employment Verification

Manage Office

Manage a full Staff

Conduct meetings with Staff to review numbers and goals

Recruit and Interview potential Associates

Schedule appointments with Managers and Directors for potential Clients

Complete Job Orders and do follow-ups on current Associates

Negotiate Pay, Conversion and Bill Rates

Performing various HR duties

Conduct Background and Drug Testing onsite

Hiring and retaining enough qualified candidates to meet our client’s expectations

Resolve any Client or Associate issues with professionalism

Continue strong Business relationships with existing Clients

Process Payroll

Provide strong motivation to staff members

Manage other day-to-day duties that assist in the Office’s success

Entering and updating Associate information in the Q3 System

Delivering paychecks to Client Facilities

Plan, organize and implement appropriate operations and sales strategies

Ensure compliance with federal, state and local employment laws

Administer the performance management system through individual performance appraisals

Communicate and administer all policies, procedures and programs

Ensure a professional office appearance and the safety of all employees, applicants and visitors

Westaff, Inc., Atlanta, GA

Staffing 4/2006 – 2/2007 Placement Consultant

Generating new business by promoting and selling Westaff’s services and growing existing business by building relationships with local, national and global companies in this promising market.

Review weekly ads to identify prospects

Recruiting talented candidates and helping them reach their work and career goals by placing them in the right jobs

Delivered quality people to meet Clients’ staffing needs.

Managing day-to-day information and process flows at the branch including:

Reference and background checks

Employee verification

Administering assessments

Interviewing candidates

Inputting and updating information in the 2ND Wave system

Answer multiple phone lines

Inside/Outside sales functions

Conducting various HR duties

Conducting appointments with potential and existing Clients

Marking employees available for Temp, Temp-Hire and permanent positions

Pay Check Delivery to Clients

Running various reports on a daily bases

Processing Payroll

Helping candidates recognize their skills and reach their potential as vital member of a company’s team

J. Jackson – page 3 of 3

K & J Productions Inc., Lawrenceville, GA (Self-Employed) 5/2000 – 2/2006

Marketing, Promotions/Event Planning

CEO/President

Contracted as a Promoter by co-coordinating Special Events

Represented Musical Artist and Celebrities

Planned, coordinated and promoted Concerts, Movie Releases, After Parties, Album Releases, Fashion Shows, Birthday and Anniversary Events and much more

Supervised a staff consisting of 10-30 employees to complete a strong promotional & marketing team

Performed administrative and payroll duties.

Performed various HR duties

Interviewed and screened appropriate candidates for various positions and projects

Generated new clients thru referrals, cold calling, setting appointments

Followed up closely on existing clients

Build relationships with local, national and global clientele

Created documents and contracts

Utilization of customer, marketing, administrative and sales skills

Saint Joseph’s Hospital, Atlanta, GA 8/1996 – 1/1997 Hospital Business Office Patient Account/Billing Representative

Answered multiple phone lines, inputted patient information in the computer and assisted patients with their accounts, documenting each account, requested insurance information, medical records & other information needed to complete the processing claims in a timely order. Requested claims, filed insurance, answered correspondence and made collection efforts.

Golden, Herd, Levine & Dannehl MD, Atlanta, GA 10/1995 – 8/1996

Office Team Leader/Medical Secretary/Insurance Clerk

Answering telephones, scheduling appointments, typing of correspondence, registering of patients, billing and collections on patient accounts, posting payments, entering patient account information, daily deposits, month-end balancing of accounts and working A/R & A/P for various accounts from a weekly report to resolve each account. Trained and organized Orientation for new employees for various job duties and positions within the office. Processed payroll and other HR duties. Serve as a direct contact for various Doctors and the Office manager. Utilized extensive customer service skills, administrative skills and account resolution skills

EDUCATION

1985 Dyersburg State College Dyersburg, TN

Computer Science

MLS Real Estate School

Salesperson Real Estate Courses Completed

Currently studying for my PHR/SPHR Exam

Future plans to further Education

Completed EU Certification- Staffing Inside Sales

OTHER SKILLS

CPAR (Certified Patient Account Rep) certified, medical terminology, ICD-9 & CPT coding, computer software skills, billing and collections skills, leadership skills, administrative skills, excellent customer service, recruiting, communication, marketing, sales, promotional and organizational skills.

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