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Chris
US-Ohio-Akron
Installtion Coordinator
To secure a permanent position with a company that will take advantage of my years of experience & skills, with the opportunity to develop additional skills.
Chris Hellgren
5600 Easton St NE
Louisville, OH 44641
Home Phone: 330-875-0556
Cell Phone: 330-685-3206
chellgren@neo.rr.com
Summary: To secure a permanent position with a company that will take advantage of my years of experience & skills, with the opportunity to develop additional skills.
Experience
Time Warner Cable Akron, Ohio
Installation Coordinator Sept. 2002 - Aug. 2009
Increased customer satisfaction by maintaining Time Warner installation standards by contract and in-house installers.
Worked closely with Time Warner technical operations personnel, customers and installers to resolve all service or installation related issues that may occur at time of installation.
Worked with Time Warner commercial and engineering departments in the designing and costing of new build projects or projects requiring total rewiring or clean up of existing cables.
Worked with contracting companies and contract installers to insure all safety standards were being complied with per Time Warner and OSHA requirements.
Corresponded with contracting companies on a daily or weekly basis through reports regarding all aspects of installation and job quota commitments.
Provided contracting companies, upon request, with any training help or documentation they may need to maintain quality customer service.
Worked closely with all contracted company personnel with issues ranging from a difficult or impossible installation to a difficult and impossible customer.
Would often take care of an installation issue personally or come to the immediate assistance of a contractor if it would result in making a customer pleased or happy with their installation or service issue.
Powell Electrical Mfg. Co. North Canton, Ohio
Electrical Designer June 2001 - Dec. 2001
Worked from engineer and customer specifications and/or schematics to develop wiring diagrams as well as schematics used in the production of custom switchgear and relay panels.
Responsibilities included compiling a Bill-of-Materials for the purchasing of parts for a project, update all documentation and to follow through with a project's progress until shipped.
Developed panel and/or cabinet layouts, fuse sizing, wire sizes, conduit/wire ways sizing, transformers, and wiring tables all in accordance with NEC, ANSI or NFPA-97 standards.
Controlled Power Corp. Massillon, Ohio
Electrical Designer 1997 - 2001
Worked with engineering personnel and customer specifications to develop schematics and wiring diagrams used in the production of custom Switchgear, relay panels, power control centers, and other misc. equipment.
Worked closely with engineering and production personnel with changes or updates during the entire development, construction and testing phases of a project.
Responsibilities included the updating and finalization of all electrical documents for each project providing the customer with accurate documentation maintaining equipment.
Portage Electric Products North Canton, Ohio
Electrical Drafter 1991 - 1996
Developed wiring diagrams from engineer's schematics used in the in-house production of PLC controlled machines.
Designed control panels and cabinets containing numerous internal and external components for use by machine operators.
Worked closely with machine operators to improve a machine's function and safety to help prevent operator errors and injury.
Education: Stark Technical College North Canton, Ohio
Associate of Science Degree in Electronic Engineering 1987
References: Available upon request
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