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Marketing Manager, Marketing Director Resume
Craig
US-Texas
Health Care Sales Representative
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CRAIG MATTHEW STEWART
QUALIFICATIONS PROFILE
Highly motivated, results-driven, and dynamic professional equipped with progressive years of experience in Marketing, Sales, Business Management, and Customer Service. Excel at formulating and implementing innovative marketing strategies, plans, and team-selling approach to exceed target goals, improve profitability, and optimize operations efficiency. Show competency in utilizing out-of-the-box techniques in motivating and leading employees to foster team unity toward achievement of solid bottom-line results. Enjoy challenges and capable of multitasking in fiercely competitive and fast-paced environments with dedication to superior service. Proficient in Microsoft Office Suite including SAP/R3.
CORE COMPETENCIES
- Restaurant Management and Operations
- Marketing and Promotional Campaigns
- Competitive Market Research and Analysis
- Sales Action Plans Development
- Product Positioning and Branding
- Outstanding Customer Service and Relations
- Special Events Coordination
- Superior Presentation and Negotiation Skills
- Leadership, Training, and Team Building
- Problem Resolution and Decision Making
CAREER HIGHLIGHTS
- Ranked as the “Top Salesman” for increasing wine and food sales in Denali, Alaska Princess Resort as well as in Suga’s Deep South Cuisine Fine Dining Restaurant
- Initially hired as a Server and subsequently promoted to Captain through demonstration of outstanding expertise in food and wine as well as exemplary performance, dedication and efficiency
- United States Student Ambassador in Dwight D. Eisenhower’s “People to People Student Ambassador Program,” world’s most prestigious educational and cultural travel organization
- Extensively traveled Australia and New Zealand to promote international communications
SUMMARY OF EXPERIENCE
SALES AND MARKETING OPTIMIZATION
- Created a favorable public image and increased brand visibility by orchestrating special events and coordinating fundraising activities for Lumberton High School
- Planned and developed innovative marketing strategies, advertising campaigns, and sales promotions
- Conceptualized and coordinated sales activities to promote products to the fullest and to exceed target goals
CUSTOMER SERVICE AND RELATIONS
- Built and established long-term quality relationship with customers to provide total satisfaction as well as to generate referrals and repeat business
- Regularly communicated with customers to provide information in response to inquiries about products and services as well as to address and resolve complaints in a timely manner
SUPERVISION, TEAM BUILDING, AND LEADERSHIP
- Directed and coordinated daily operational aspects of the restaurants from opening of the shift to closing
- Provide strategic direction to employees, prepare work schedules, and delegate specific duties and tasks
- Worked collaboratively with the kitchen staff to ensure timely preparation along with quality standards and service
- Interacted with senior management to foster a positive working environment and promote team unity toward achievement of corporate initiatives
ARTICULATE WRITTEN AND ORAL COMMUNICATION:
- Gained extensive knowledge in writing business memos, letters, and analytical reports including promotional materials
- Developed competencies in research and data analysis and improved interviewing and listening skills
- Enhanced oral presentation abilities by giving numerous formal presentations in Lamar classes utilizing PowerPoint
EMPLOYMENT HISTORY
SERVER / CAPTAIN - SUGA’S DEEP SOUTH CUISINE, BEAUMONT, TX 2005–PRESENT
SERVER / CAPTAIN - DENALI PRINCESS RESORT, DENALI, AK 2004–2005
EDUCATION
BACHELOR OF BUSINESS ADMINISTRATION (BBA): MARKETING
Dean’s List 2007 and 2009
- Lamar University, Beaumont, TX: 2009
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