Management Resumes in US-Virginia: Terri

Management Resume

Contact Candidate

Name:

Terri

Location:

US-Virginia

Experience:

Most Recent Job Title:

Management

Objective:

Resume Text:

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SUMMARY OF QUALIFICATIONS

Accomplished, passionate, and highly motivated professional with broad-based background and extensive management skills honed through 20+ years of experience in the justice field performing various roles with increasing responsibilities. Strong work ethic with sound knowledge and ability to translate general instructions and policies to determine specific course of action to be implemented. Accurate and expert at data collection, analysis, and documentation; out-of-the-box thinker, able to see issues from other people’s perspective with the ability to understand limitations and boundaries related to assigned tasks. Articulate communicator, confidently converse with diverse individuals and groups; work effectively even in stressed situations. Demonstrate ability in establishing and maintaining cooperative working relationships with staff, general public, as well as law enforcement and justice system personnel.

AREAS OF EXPERTISE

- Criminal Justice System

- Effective Public Speaking

- Interviewing and Counseling Techniques

- Community Advocacy

- Regulatory Compliance

- Client Relationship Management

Technical Proficiency: Microsoft Office (Word, Excel, PowerPoint, Outlook, and Access), WordPerfect

PROFESSIONAL EXPERIENCE

American Correctional Association (ACA), Alexandria, VA

STANDARDS AND ACCREDITATION SPECIALIST OCT 2008-PRESENT

- Function as the association’s key contact with several correctional agencies as well as ACA’s delegate at compliance accreditation hearings

- Prepare audit materials, oversee provision of standard interpretations, schedule audits, develop and maintain standards and accreditation business-related records

- Confer with diverse individuals and groups in the accreditation and development of grant-related programs along with the administration and completion of contracts involving federal, state, county and private agencies

- Demonstrate strong communication skills in interfacing and resolving problems and conflicts

- Perform principal manager roles and the accreditation process coordination, from contract initiation to completion

- Act as moderator / trainer for various program activities and organize conferences and meetings with the Standards Committee and Commission on Accreditation for Corrections

- Develop training programs and presentations on the history, interpretation, and application of correctional standards

- Propose and present detailed recommendations to address programmatic improvements

Johnson County Department of Corrections, Olathe, KS

CASE MANAGER II / INTENSIVE SUPERVISION OFFICER II APR 1998-OCT 2008

- Managed staff of 10 individuals responsible for staff selection, training, and development

- Served as communication liaison with state agency for database and state standards development, implementation, and review

- Played a significant role in local policy development, evaluation, and execution to ensure proper presentation of changes according to national, state, and local standards

- Interfaced with key stakeholders of the judicial system to improve system work products and ensure favorable results

- Served as Department Trainer communicating effectively with students, staff, and clients; instrumental in formulating resolutions to issues

- Assumed full responsibility as Accreditation Manager for American Correctional Association audits; ensured accurate documentation and maintenance of records

- Engaged in public speaking to convey department mission / programming and educate the community

- Established alternative partnerships and represent Johnson County Government

Johnson County Department of Corrections, Olathe, KS

JUVENILE CASE MONITOR SEP 1996-APR 1998

- Actively involved in the staffing process for court services and establishment of consensus for dispositional recommendations

- Answered all program inquiries for potential services from key stakeholders, including court, district attorneys, and Kansas Department of Rehabilitation Services

- Participated in all phases of court proceedings; delivered verbal and written recommendations

- Utilized exceptional conflict management skills to foster and maintain working relationships

- Acted as liaison to key stakeholders for incarcerated clients who are prepared for Conditional Release from Juvenile Correctional Facilities

- Effectively represented the department mission through public speaking engagements, community service projects, and in-house offender groups counseling

OTHER WORK HISTORY

Johnson County Department of Corrections, Olathe, KS

ADULT / JUVENILE INTENSIVE SUPERVISION OFFICER I MAR 1993-SEP 1996

Missouri Board of Probation and Parole, Springfield, MO / Kansas City, MO

ADULT PROBATION AND PAROLE OFFICER I OCT 1988-MAR 1993

EDUCATION

BACHELOR OF SCIENCE IN ADMINISTRATION OF JUSTICE

Wichita State University, Wichita, KS

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