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Jacob
US-Minnesota
Director
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DIRECTOR
SUMMARY OF QUALIFICATIONS
Accomplished and performance-driven professional with 15 years of successful experience in deploying leading-edge technologies and products. Visionary leader with proven aptitude in establishing processes and procedures to improve staff productivity level as well as heighten the efficiency and quality of business operations. Leverage strategic thinking skills to ensure 100% achievement of targets and surpass all corporate objectives. Broad knowledge and skill set reflecting strong command of implementation methodologies including all areas of AIM, Summit, Fusion, and Transform.
AREAS OF EXPERTISE
- Project Management Office (PMO)
- Process Improvement and Streamlining
- Strong Communication and Presentation Skills
- Problem Identification and Resolution
- Corporate and Risk Management
- Project Planning and Administration
- Strategic Planning and Goal Setting
- Customer Relationship Management
PROFESSIONAL EXPERIENCE
Wolters Kluwer Financial Services, Minneapolis, MN
SENIOR MANAGER (PROFESSIONAL SERVICES) 2006-PRESENT
- Manage all facets of PMO; responsible for the successful deployment of high-quality software to external customers
- Provide strategic leadership and direction to centralized PMO with more than 150 concurrent customers; generate more than $13 million in Professional Services (PS) revenues annually
- Manage overall compliance with standard project management methodologies, policies, and practices
- Define methodologies for redundant , best practice processes and ensure adoption and compliance across the PMO organization
- Assume full responsibility in recruiting, training, and mentoring high performing project managers
- Perform project consultation for broad stakeholder groups including sales, operations, marketing, and support services
- Prepare and present performance reports across the organization including executive office and finance teams
- Supervise pre-sales organization responsible for supporting sales executive team; provide assistance in managing accounts, respond to RFP / RFIs, deliver solution-based product presentations, and formulate tailored proof of concept scenarios
Dynamic Information Systems, Minneapolis, MN
VICE PRESIDENT OF DELIVERY SERVICES / SENIOR PROJECT MANAGER 1998-2006
McKinsey & Company (Custom Development)
- Directed team of consultants responsible for building a customized Trade Spend Analysis application
- Collaborated with client team in analyzing marketing and trade spend effectiveness for consumer packaged goods companies and associated retailers
- Successfully completed application on time and within budget
GE Fleet Services (Packaged Applications)
- Functioned as program manager with team of 10 consultants and 20 client representatives implementing the suite of Oracle Financial Applications
- Led team of consultants responsible for performing business process fit analysis
- Recommended business process improvements and managed module configuration, custom forms / reports, data conversion, and training
- Oversaw team responsible for developing 42 custom integrations to both client server and mainframe data sources
Word Publishing (Packaged Applications)
- Served as program manager with team of 6 consultants and 10 client representatives engaged in implementing suite of Oracle Financial Applications
- Supervised team responsible for defining project scope including comprehensive requirements gathering focused on package-enabled reengineering, module configuration, financial and project reporting, and development of custom forms
- Provided strategic leadership to team responsible for the development of integrated data conversion scripts and interfaces with legacy systems
- Supervised training sessions on Purchasing and Project Costing for project managers and other users
Sulzer-SpineTech (Packaged Applications)
- Functioned as program manager with team of 8 consultants and 25 client representatives implementing the suite of Oracle Financial and Manufacturing Applications
- Directed team responsible for developing 15 custom integrations to both client server and mainframe data sources
OTHER WORK HISTORY
MCI Systemhouse, Minneapolis, MN
SENIOR CONSULTANT JAN 1998-DEC 1998
Coopers & Lybrand LLC, Minneapolis, MN
SENIOR CONSULTANT DEC 1996-JAN 1998
Ernst & Young LLC, Minneapolis, MN
SENIOR CONSULTANT JAN 1994-DEC 1996
EDUCATION
BACHELOR OF ARTS IN ECONOMICS
Saint John’s University, Collegeville, MN
CERTIFICATIONS
Green Belt, Lean Six Sigma
Basic and Advanced Accreditation, Project Management Institute (PMI)
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