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Office Admin/ Receptionist Resume
Matthew
US-New Jersey
Marketing, Advertising
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PROFILE OVERVIEW
Exceptionally creative, multi-skilled, and accomplished professional equipped with hands-on experience in creative sales and marketing, e-commerce, and business management. Possess advanced entrepreneurial instincts and the ability to develop strategies to broaden marketing presence of products and expand company’s client base. Familiar with media advertising through extensive experience in audio recording, program development and editing, including domestic and international music marketing campaigns. Passionate in producing unique marketing concepts and strategies, and adept at capturing customers’ interest using cutting edge product presentations as well as communications and interpersonal relations expertise.
Technical Skills include:
Adobe Photoshop/Graphic Design, Web Development, and Photography/Photo Editing
AREAS OF EXPERTISE
- Strategic Marketing and Advertising
- Business Planning and Development
- Product Presentation
- Market Analysis
- Customer Relations
- Customer Needs Fulfillment
- P&L Management
- Web Development and Maintenance
RELATED EXPERIENCE
Marketing and Advertising / Business Development
- Broadened business’ marketing lines by managing a number of websites for marketing and promotions
- Optimized and monitored Internet and print marketing campaigns
- Developed marketing and advertising strategies as well as presented products in a creative way in order to attract buyers and secure sales of products while addressing specific needs of customers
- Creatively presented inventory with unique ideas and comprehensive design, which was imitated by other online sellers; received and responded to regular queries about products being sold
- Conceptualized and ensured the successful launch of an online business that offers creative sports memorabilia
- Managed all facets of the e-commerce website and eBay store, which have generated significant sales
- Provided hands-on management approach in sales and marketing of memorabilia products
Sales / Revenue Enhancement
- Instrumental in increasing sales for Cafepress by developing highly appealing designs and presentations of clothing and products, leading to sales of nearly $15K
- Achieved and earned recognition as a “Top Shop” among Cafepress designers/shopkeepers
- Earned the “Silver eBay PowerSeller” status by consistently maintaining $9K in sales over quarterly periods
- Named as "Top Rated Seller" on eBay for outstanding service ratings
Operations Management
- Successfully established and broadened customer base using a wide array of contacts and through referrals
- Managed and maintained websites as well as built relations with people of different personality types
- Coordinated with advertising and marketing units at UBS, and reviewed employee requests to thoroughly assess risks / conflicts of interests
- Supported UBS in managing outside accounts and activities for all employees of the firm
- Established and managed a project studio involving domestic and international marketing of music that was sold to or licensed by musicians’ record labels and media outlets
EMPLOYMENT HISTORY
Compliance Analyst - 2006-Present UBS Financial Services, Inc. (Weehawken, NJ)
Collector (Asset Recovery Unit) - 2005-2006 UBS Financial Services, Inc. (Weehawken, NJ)
Administrations Manager - 2004-2005 Risk Logic, Inc. (Woodcliff Lake, NJ)
OTHER EXPERIENCE
Owner, CSC Memorabilia / Cageside Collectibles / FJ Memorabilia (2007-Present)
Music Producer / Engineer / Project Studio Owner and Operator, FLO Studio, Bogota, NJ, (2002-2008)
Designer/Shopkeeper, Cafepress-Online Marketplace, (2006-Present)
Assistant to Probation Officers, Bergen County Department of Probation, Hackensack, NJ (2000-2001)
EDUCATION
Seton Hall University, South Orange, NJ (1997-2001)
Bachelor of Arts in Criminal Justice, Minor in English
(Named on Dean’s List)
SELECTED TRAINING
UBS Financial Services, Inc.
- Leadership is Everyone’s Business
- Conflicts of Interest
- Asking for and Receiving Feedback
- Meeting for Best Results
- Service Excellence: Telephone Skills and Etiquette
- Understanding Sales Practice Responsibilities
- High Performance Relationship-Building for Compliance Staff
- Proactive Service: Home Office Best Practices
- Business Writing
- Microsoft Excel Levels 2 and 3
COMMUNITY INVOLVEMENT
Donate time and effort to a soup kitchen in Hoboken, New Jersey
Take part in walks and fundraising events for the March of Dimes (March for premature babies)
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