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Retail Sales Manager Resume


Contact Candidate


Name:

Keith

Location:

US-Colorado

Experience:

Most Recent Job Title:

Retail Sales Manager

Objective:

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Resume Text:

.....Begin Resume Preview.....




MANAGEMENT PROFESSIONAL

Retail Sales and Operations



PROFILE OVERVIEW

- Versatile, enthusiastic, and multi-skilled professional with extensive sales and marketing experience coupled with 19 years of successful career in different fields, including retail, real estate, and general business operations

- Adept at developing plans for realigning store operations, leading and developing highly competent retail and customer service staff, minimizing risks of losses, and optimizing revenue

- Intuitive and consummate leader with strong entrepreneurial drive and advance instincts in providing high level of customer service combined with expertise in budgetary control, inventory management, and creative merchandising

- Areas of expertise includes customer service, strategic sales and marketing, inventory and marketing operations, creative advertising, web development, and staff development





PROFESSIONAL EXPERIENCE



MORTGAGE SPECIALIST Exchange Bank and Trust Company, Colorado Springs, CO (2009-Present)

- Drive increase in profitability by developing marketing strategies using E-mails, Internet, direct mail, personal contact, and other forms of media

- Assess and evaluate qualifications of home loan applications for Exchange Bank and Trust Company

- Oversee and maintain efficient administration of Exchange Bank Home Loans Program, as well as test marketability of home loans within Colorado Springs

- Strengthen customer relations through the promotion of quality mortgage loan customer relationship program

- Provide strategic direction to departmental staff and coordinate coverage of staff in all related areas within the department



REAL ESTATE AGENT SaveWithGary.com, Colorado Springs, CO (2006-Present)

- Developed marketing strategies, optimized customer service efforts, and ensured accurate administration of real estate transaction, from initiation to closing

- Oversaw all aspects of contract buy and sell involving accurate filing and maintenance of customer records

- Utilized online management programs to establish, track, and locate files

- Developed website advertising strategies and managed customer relationship

- Performed market analysis and research, as well as determined the highest productivity of paid marketing pieces to effectively win sales and increase revenue

- Analyzed each client’s needs and specifications, and provided information regarding real estate trends, statistics, and options to help them in their decision making

- Monitored market condition and developed several websites to serve clients and meet their needs

- Ensured coordination of inspections, works to be performed, and finances

- Organized employee schedules as well as coordinated evaluation, quality control, and maintenance of current records of Colorado Real Estate Commission audits

- Played an integral role in dramatically increasing sales by 566% and positioning the company in top 3% ranking out of 3,800 agents in Colorado Springs in second year of operation



CUSTOMER SERVICE ASSOCIATE Lowes, Modesto, CA (2004-2005)

- Attended to customer queries related to sales and special orders

- Ensured effective and sufficient merchandising of display and stock

- Consistently generated high sales in seasonal department, driving sales of outdoor lawn furniture, outdoor grills, and tractor lawn mowers



OWNER Allied Light Therapy, Eugene, OR (2000-2003)

- Optimized and processed Internet sales of BioScan Incorporated Light Therapy Technologies

- Addressed the needs of customers by implementing basic html format, research, and development of product information for online customers

- Accurately accumulated data from competitive product lines; received and processed orders using a business merchant account

- Managed and tracked inaccuracies in inventory and shipping of products in the U.S. and abroad

- Strategized the development and maintenance of an Internet website, which successfully maintained top 3 position in search results in major search engines, such as Google and Yahoo!



PRIOR EXPERIENCE



Teacher of History and Biblical Studies (1999-2000) Willamette Christian Center, Eugene, OR

Assistant Manager (1998-1999) Autographs in Art & Holiday’s, Eugene, OR

Micro-Assembler (1997-1998) Manpower Employment Agency, Santa Rosa, CA

Combat Engineer (1990-1996) Oregon Army National Guard, Albany OR





CREDENTIALS



Licensed Residential Real Estate Agent (2006-Present)

Colorado Division of Real Estate



Real Estate Agent Program (2006)

VanEd, Boulder, CO



Real Estate Appraisal (2004)

Allied Schools, Laguna Hills, CA



(BA) Bachelor of Arts Degree, Major in Ministry / Minor in Greek (1990-1994)

Eugene Bible College, Eugene, OR





AFFILIATIONS



National Association of Realtors

Pikes Pike Association of Realtors

Rotary International, 2009

Chamber of Commerce, 2009





ACTIVITY



Licensed Minister, 1994-Present


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