Director of Operations Resumes in US-South Carolina: Lisa

Director of Operations Resume

Contact Candidate

Name:

Lisa

Location:

US-South Carolina

Experience:

Most Recent Job Title:

Director of Operations

Objective:

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Resume Text:

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Plant Manager | Site Manager | Operations Manager | Director of Operations

Profile

Highly motivated, results-driven and goal-oriented professional with more than two decades of successful experience in providing leadership and management to business-centered environments. Exhibits profound knowledge in leading all aspects of the entire supply chain, from customer service to planning, purchasing, manufacturing, quality, systems and distribution. Demonstrated abilities to optimize improvements for the business as a whole. Team player with excellent analytical and critical thinking skills.

Professional Experience

AVERY DENNISON CORPORATION: 1982-PRESENT

A Fortune 500 global leader that develops innovative identification and decorative solutions for businesses and consumers worldwide.

SENIOR MANAGER, GLOBAL CUSTOMER RELATIONS | ELS CHAMPION, RFID DIVISION, CLINTON, SC 2008-PRESENT

Assume full responsibility for planning and directing staff performance, monitoring work and implementing corrective action when necessary.

- Led Scrap Reduction Task Force through utilization of FMEA and CEDAC tools that significantly improved quality and reliability of product, process and standard of work.

- Effectively reduced scrap by 50% in less than four months.

- Provided training to operation supervisors and staff regarding philosophy and fundamentals of Lean methodology.

- Successfully developed and executed plan to support customers through closure and sale of manufacturing facility in Grand Rapids, Michigan.

MANAGER, GLOBAL CUSTOMER RELATIONS, RFID DIVISION, CLINTON, SC 2006-2008

Provided leadership to the RFID Division in planning and implementing system strategy, including order-to-cash, procure-to-pay, plan-to-produce and quality management systems. Spearheaded the development of operation planning processes.

- Established order fulfillment process in collaboration with sister divisions of Avery Dennison throughout the globe. Led Sales and Operations Planning process. Implemented new customer order processing system.

- Collaborated on ISO 9001:2008 certification and implementation of QSI quality management system.

- Created product costing models for new products, and designed cellular manufacturing flow for shop floor through utilization of Lean techniques.

SUPPLY CHAIN MANAGER, RFID DIVISION, CLINTON, SC 2006

Spearheaded startup of customer service and operations planning for the new RFID Division. Established planning model for stock, make-to-order and custom products.

- Successfully improved customer service to 100% OTD for stock products.

- Led Kaizen events for cycle counting, lot control and traceability.

- Analyzed system needs for the RFID Division, and co-authored the AFE for capital funding of ERP system.

- Significantly increased efficiency of system and processes that supported DoD accounts.

- Streamlined order-to-cash processes, from customer order processing to shipping and invoicing, through value stream mapping and applying other Lean tools.

SITE LOGISTICS AND PROGRAM MANAGER, SECURITY PRINTING DIVISION, CLINTON, SC 2002-2005

Oversaw site logistic for two business units, including Stamp Finishing and Accountability departments. Managed supply chain transition to new material constructions for battery labels. Acted as project manager for implementation of customer order processing module of Elliot software for RFID Division in less than three weeks.

- Increased timeliness of battery deliveries from 93% to 100%.

- Improved stamp accountability error rate to 1.28 discrepancies/million books through Six Sigma techniques.

- Took part in representing the site on corporate-wide employee survey, which was written in 17 languages.

- Obtained the first purchase order from client with 40% growth potential as part of the Horizon Growth Team.

- Wrote sections of proposal to USPS in response to Multi-Print III solicitation for stamp printing, as well as administered MPIII contract.

- Installed and implemented Coiler 2 and Coil Pack work center, as well as enforced 5S methodology across the Finishing Department.

- Re-engineered the Logistics Department after layoff and event reorganization.

- Participated in the certification process for the new ISO Standard 2000

FINISHING OPERATIONS MANAGER, POSTAGE STAMP DIVISION, CLINTON, SC 2000-2002

In-charge of managing stamp finishing operations to maintain the effectiveness of more than 100 regular and temporary staff. Implemented the new coiling work center for new product line, including equipment startup and training. Led the Safety Team to improve and eliminate potential hazardous ergonomic working conditions.

- Decreased three-shift operation into two shifts, which enhanced the flow to constraint work centers.

- Improved the selection process of new hires and personnel promotion through implementation of skill-based testing in collaboration with local technical college.

- Implemented comprehensive training and cross-training program.

- Achieved 100% on-time delivery to USPS.

Earlier Career

AVERY DENNISON CORPORATION

- Materials Manager | USPS Program Coordinator, Postage Stamp Division, Clinton, SC (1997-2000)

- Transition Team Leader, Office Products Division-Index Business, Rochelle, IL (1996-1997)

- Production and Inventory Control Manager, Office Products Division-Index Business, Rochelle, IL (1991-1996)

- Site Cost Accounting Manager, Office Products Division-Label Business, Gainesville, GA (1989-1991)

- Accounting Analyst, Office Products Division-Label Business, Gainesville, GA (1988-1989)

- Accountant, Office Products Division-Label Business, Gainesville, GA (1984-1988)

- Operations Analyst, Office Products Division-Label Business, Gainesville, GA (1982-1984)

Education & Training

MASTER OF BUSINESS ADMINISTRATION - BRENAU COLLEGE, GAINESVILLE, GA

BACHELOR OF BUSINESS ADMINISTRATION IN ACCOUNTING - UNIVERSITY OF GEORGIA, ATHENS, GA

SIX SIGMA GREENBELT - SIX SIGMA CHAMPION

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