Community Relations Manager, Government Relations Manager Resumes in US-California: Paige

Community Relations Manager, Government Relations Manager Resume

Contact Candidate

Name:

Paige

Location:

US-California

Experience:

Most Recent Job Title:

Community Relations Manager, Government Relations Manager

Objective:

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Resume Text:

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QUALIFICATIONS PROFILE

Highly competent, focused, and performance-driven professional with strong qualifications honed over extensive years in various areas related to community / government relations, project management, and communications. Possess strong business acumen combined with comprehensive experience in event coordination, project management, and customer service. Proactive leader equipped with in-depth knowledge of management principles and leadership techniques involved in strategic planning, decision making, and problem solving. Adept at directing projects while ensuring successful completion within budget and time constraints; committed to achieve the highest level of professional and personal excellence. Acknowledged for exceptional skills in building consensus across diverse personal and business agendas based on knowledge, professionalism, and integrity.

KEY STRENGTHS

- Leadership and Relationship Management

- Principles of Public Information and Relations Programs

- Oral and Written Communication Skills

- Events Planning and Coordination

- Project Development and Implementation

- Continuous Process Improvement

- Analysis and Problem Resolution

- Research and Presentation Skills

PROFESSIONAL EXPERIENCE

California District Attorneys Association - Sacramento, CA

PUBLIC INFORMATION OFFICER JAN 2008-PRESENT

- Function as outreach coordinator for the Traffic Safety Resource Prosecutor (TSRP) Program within the California District Attorneys Association

- Lead the development of informational materials, press releases, and educational pieces to communicate program objective and achievements to District Attorneys’ offices and law enforcement statewide

- Maintain positive working relationships with program director and the Office of Traffic Safety in the creation and distribution of media and outreach materials

- Coordinate internal training programs for CDAA staff regarding the TSRP Program; utilize data gathering techniques and organize materials for grant purposes

Contra Costa County Board of Supervisors - Danville, CA

CHIEF OF STAFF AUG 2006-AUG 2007

- Provided primary leadership in supervising daily operations of two district offices while ensuring overall productivity

- Directed six office staff and monitored their performance to maintain efficiency; supported the supervisor as well as various needs of staff

- Proactively participated in district meetings in conjunction with county, state and community leaders

- Solidified long-term quality relationships with elected officials and community leaders at city, county, state, and federal levels

- Played a pivotal role on ad hoc committees representing district as well as managed all aspects toward the development of special research and projects

- Conceptualized and developed the office’s communication strategies with constituents, including press releases, presentations and newsletters

- Served as the single point of contact assuming full responsibility for addressing inquiries from the media

State of California, State Legislature, Livermore, CA

FIELD REPRESENTATIVE MAY 2005-AUG 2006

- Successfully represented Assembly Member in the district, comprised of Tri-Valley, Delta and Sacramento Valley communities, on various issues affecting the area and its constituents

- Dealt with all issues in community on behalf of the member; notified Assembly Member of concerns, issues and events in district

- Attended numerous functions, speaking engagements, public meetings, receptions, and luncheons on behalf of legislator

- Developed community outreach programs and communication strategies for the district office

- Efficiently managed and accomplished constituent casework; provided assistance to those who were living in the district to access and interact with governmental agencies

RE Realty Experts - Pleasanton, CA

REAL ESTATE SALESPERSON MAR 2004-MAY 2005

- Effectively employed exceptional customer service and communication skills to complete all aspects of real estate licensure

- Worked closely with clients, providing them with information and updates on changes in the real estate industry

- Coordinated successful open houses and tours of areas pertaining to client interest; served as member of the Government Affairs Council of Bay East Association of Realtors

- Developed and implemented innovative marketing and promotional strategies

ADMINISTRATION JAN 2003-MAR 2004

- Coordinated escrow for the office consisting of 25 real estate salespeople; efficiently handled phone calls; created monthly floor plan; as well as arranged front desk schedules

- Provided weekly updates on advertising and listing information

Pacific Bell - San Francisco, CA

MANAGER, REGULATORY / LEGAL SUPPORT MAY 2000-JUNE 2002

- Worked as the primary point of contact for all regulatory efforts; gathered data and generated reports requested by the California Public Utilities Commission for Pacific Bell application into the California long distance market

- Contributed in researching and drafting affidavits for the CPUC and the FCC

- Collaborated with state and federally-appointed auditors to provide documentation; coordinated on-site meetings between Pacific Bell and the appointed auditors

- Facilitated ongoing training and communications to upper-level management regarding status of reporting to PUC

- Spearheaded the development and implementation of methods as well as procedures for service representatives

- Significantly contributed in the successful upgrade and automation of the service center procedures to increase accuracy

- Authored communications sent to service center representatives announcing changes in methods and procedures

OTHER EXPERIENCE

Pacific Bell - San Ramon, CA

ACCOUNT EXECUTIVE

SALES TRAINER MAR 1999-MAY 2000

JUN 1998-MAR 1999

Pacific Bell - Sacramento, CA

BUSINESS ACCOUNT MANAGER MAY 1996-JUN 1998

Old Republic Title Company - Sacramento, CA

MARKETING SPECIALIST JUN 1995-JUN 1996

Cellular One - Sacramento, CA

RETENTION SPECIALIST APR 1994-JUN 1995

Positive Communications - Pleasanton, CA

SENIOR CUSTOMER SERVICE REPRESENTATIVE JAN 1993-APR 1994

Triad Systems - Livermore, CA

CUSTOMER SERVICE REPRESENTATIVE SEPT 1991-JAN 1993

EDUCATION

BACHELOR OF ARTS IN COMMUNICATIONS, MINOR IN GOVERNMENT - Saint Mary’s College - Moraga, CA

AWARD

California Legislature Assembly Resolution

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