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Environmental Specialist Resume
Adrian
US-Connecticut
Inside Sales Representative
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INSIDE SALES REPRESENTATIVE
PROFILE OVERVIEW
Highly enthusiastic and intuitive professional with proven tenacity in improving profit performance and in developing network of revenue channels using influential communication style, creativity, passion and advance interpersonal skills. Versatile and accustomed to creating new business opportunities, identifying and addressing customer needs, developing new leads, and optimizing efficiency of staff. Excel at handling transactional and complex sales cycles and with substantial background in retail management, account planning, development and retention.
Technical Skills:
- Proficient in using MS Word, Outlook, Power Point, Excel and Access
- Basic knowledge of MS Navision business software
- Intermediate knowledge of Pegasus Opera business software and Peachtree accounting software
- Advanced knowledge of Payback payroll software (Irish Market)
- PDTs and proprietary POS software to maintain inventory and to fulfill customer’s special orders
CORE COMPETENCIES
- Sales Action Plans and Forecasting
- Strategic Planning
- Retail Management and Operations
- Staff Management / Team Building
- Customer Needs Fulfillment
- Budget Control and Implementation
- Communication and Negotiation
- Change Management / Process Improvement
PROFESSIONAL EXPERIENCE
Arcadia Architectural Products : Stamford, CT
Job Title (Inside Sales / Estimating) 2007-Present
Arcadia Architectural is a division of Arcadia Incorporated that manufactures high end, heavy commercial rated glass doors, windows, and hinged terrace doors.
- Assisted in improving revenue streams as the key point of contact for independent outside sales representatives
- Coordinated sales activities through accurate and on-time completion of monthly and quarterly sales reports
- Developed budget proposals and articulated product specifications to architects in order to gain market exposure through their firm’s residential and commercial design options
- Maximized profits through project estimation for established national accounts
- Managed the distribution of marketing materials and technical information, including brochures and architectural binders
- Conducted follow up calls, coordinated product installations and troubleshot issues on-site or through phone
- Provided excellent service by promptly attending to customer / end-user queries
- Increased customer satisfaction and improved bid to order ratio by facilitating improvement in project estimating
Korectype Europe/ Barouh Eaton Allen Corp. : Birr, Co. Offaly, Ireland
Assistant to the Acting Managing Director 2005-2007
Korectype Europe is a multinational, American-owned printer Consumables Company with European sales office and manufacturing facility.
- Successfully re-established Irish sales force from ground up
- Provided strategic direction and maximized skills of three dedicated sales agents
- Monitored and ensured growth in sales and efficiency in operations through proficient oversight of customer service representatives and purchasing manager, including the financial controller, floor supervisors and general operatives
- Co-managed daily operations in support of the Acting Managing Director in streamlining plans and activities
- Improved operational efficiency by restructuring the organization in partnership with the parent company
- Assisted in establishing sales goals through analysis of weekly and monthly sales reports of each territory
- Increased productivity by introducing and configuring a user-friendly payroll system
- Ensured the seamless integration of Irish government’s online service to guarantee efficient and accurate revenue reporting and EU VIES/ INTRASTAT compliance
- Prepared and processed payroll for more than 35 employees
- Optimized IT infrastructure resulting to more efficient control on warehouse inventory and superior customer service
- Served as authorized signatory for multiple accounts and appointed liaison between the company, union representatives and government officials
Journeys/Genesco : Bayshore, NY and Burlington, VT
Store Manager 2004-2005
Genesco is a footwear retailer based in Nashville, Tennessee with more than 2,000 stores in United States and Canada.
- Spearheaded and streamlined daily operations of a retail shoe store
- Directed and developed sales strategies and key metrics to drive continuous improvement in profits
- Resolved customer-related issues and maximized skills of sales associates
B. Daltons/Barnes and Noble : Hicksville, NY
Assistant Manager 2003-2004
Barnes and Noble is the largest book retailer in United States.
- Partnered with store manager in ensuring quality service, customer satisfaction and profitability
- Directed and motivated sales staff in the absence of the store manager
- Facilitated growth in departmental sales while efficiently maintaining the store’s bargain section
EDUCATION
(BS) BACHELOR OF ARTS IN ENGLISH (1999-2004)
Includes five semesters of coursework in environmental engineering
Manhattan College, Riverdale, NY
ACTIVITIES
Association for the Help of Retarded Children, East Hills (Roslyn), NY
Direct Care Aide, Summers-Undergraduate
- Assisted mentally challenged adults in their daily activities in a day program setting
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