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CBRN, Emergency Manager Resume
Loxi
US-Texas
Regional Sales Manager, Vice President Sales
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QUALIFICATIONS PROFILE
Remarkably astute, competitive and dynamic senior executive offering significant accomplishments in Healthcare, Government, and Enterprise vertical markets as well as in developing and leading extremely productive and motivated sales teams to achieve solid bottom-line results. Possess stellar qualifications in acquiring new accounts, expanding territories, and increasing sales among existing clients. Excel at creating effective marketing strategies and sales plans, generating revenue and exceeding target quotas. Accustomed to establishing win-win relationships with culturally diverse people while providing innovative solutions and total satisfaction. Proven effectiveness to multitask in a fast-paced environment with dedication to superior service.
AREAS OF EXPERTISE
- Business Management and Operations
- Sales Action Plans and Development
- Outstanding Client / Employee Relations
- Marketing Campaigns and Promotions
- Sales Leads Generation
- Competitive Market Research and Analysis
- Problem Resolution and Decision Making
- Leadership, Training and Team Building
- Budget Control and Time Prioritization
- Persuasion, Negotiation and Closing Expertise
- Superior Interpersonal and Presentation Skills
- Articulate Written and Oral Communication
EMPLOYMENT HISTORY
USA MOBILITY - DALLAS, TX: 2001–PRESENT
Metrocall and Arch Wireless merged to form USA Mobility in 2004
Vice President, Account Management Jan 2009–Present
Initiate the development of new team of key account managers to support key accounts throughout the US. Determine staffing requirements: recruit, interview, hire and train new staff. Oversee personnel processes such as conducting performance evaluation and administering necessary disciplinary actions. Build and cultivate long-term quality relationships with key accounts to generate new business opportunities during turbulent business environment.
Notable Accomplishments:
- Developed compensation plan and special incentives to drive desired activity and results in conjunction with the Human Resource
- Extensively traveled throughout the US and served as primary senior level contact for key customers, interacting, addressing all escalations and resolving customer concerns on time
Regional Vice President Nov 2004–Jan 2009
Provided expert oversight to all functional aspects of the operating profit centers within the Central Region of US consisting of 11 states. Greatly surpassed cash flow targets year-over-year while simultaneously increasing bottom-line profitability. Spearheaded remote management and staff in a $44M region to achieve the maximum level of performance toward fulfillment of corporate goals. Conducted new employee orientation to foster a positive attitude to attain organizational objectives. Ensured strict compliance with company policies throughout the region and communicated company vision and goals to empower the team with information and direction. Prepared timely reports of results to executive management to measure profitability and to determine areas needing cost reduction and improvement. Regularly interacted with customers and the finance team on specialized pricing proposals and contract negotiations. Worked closely with IT, Engineering and Operations on various projects such as channel rationalizations and collapses, network upgrades and operational audits.
Notable Accomplishments:
- Recognized as the “Top Cellular Region in 2008” for three consecutive years (2006–2008)
- Surpassed budget by 138% in 2008 and 125% in 2006
- Instrumental in producing 44% of total company results (9 regions) in 2007
- Hosted the President’s Cup Awards trip from year 2006 to 2009
Market Vice President Jul 2001–Nov 2004
Displayed unsurpassed expertise in managing the operating profit centers for North Texas Market. Performed sales forecasting and strategic planning to ensure the sale and profitability of products while analyzing business developments and monitoring market trends.
Notable Accomplishments:
- Expanded the area of responsibility from North Texas market to include all of Texas, Oklahoma, Arkansas and Louisiana
- Instrumental for the significant turnaround of North Texas Market in 2002, which was recognized as an underperforming market upon arrival in 2001
- Recipient of Above and Beyond Award for being one of the “Top Performing Market” in 2003 and 2004
- Attained the National Achievement Award for “Top Performance” in 2002
- Awarded the “Steven “Jake” Jacoby Sprit Award” in 2002 for market turnaround
WEBLINK WIRELESS - DALLAS, TX: 1991–2001
Formerly known as PageMart Wireless and renamed as Weblink Wireless in 1999
Area Manager–Dallas, TX Oct 1997–Jul 2001
Led a team of sales managers and up to 20 sales representatives in Dallas / Fort Worth / Austin / San Antonio, Texas, Oklahoma and Arkansas. Utilized outstanding management style to generate sales through marketing, cold calling, regular communication, appointment setting and meetings.
Notable Accomplishments:
- Played an integral part in a team named “#1 Direct Sales Team” in 1999
- “Presidents Club” member awarded to top 10% of Management in 1996, 1998, 1999 and 2000
- Primarily responsible for pursuing and closing national account relationships
Branch Manager–Austin, TX Jan 1996–Oct 1997
Hired, mentored and supervised sales and operation teams to develop their competencies and to meet target quotas. Evaluated the financial aspects of product development, such as budgets, expenditures and return-on-investment and profit-loss projections. Acquired lists of prospective clients and developed clientele by providing excellent customer service and total satisfaction.
Notable Accomplishments:
- Recognized as the charter member of “The Presidents Club” for outstanding performance in 1996
- Expanded the customer base by 66% and recognized as the “Top Administrative Branch” in 1996
Direct Sales Manager–Dallas, TX Nov 1994–Jan 1996
Expertly managed and motivated direct sales force. Assumed full responsibility for the market development of large enterprise accounts. Conceptualized product marketing strategies including advertising campaigns and sales promotions.
Notable Accomplishments:
- Keynoted for managing the “Top Direct Sales Team” in 1995
- Traveled extensively to other PageMart offices to facilitate training to new sales managers
Branch Sales Leader–Arlington, TX Jan 1993–Nov 1994
Systematically developed business decisions through hiring, field training, probationary measures and termination of Direct Sales Team while maintaining personal production.
Notable Accomplishments:
- Keynoted as charter member of “Circle of Excellence” in March 1993
- Regarded as the “Top Sales Representative” for 15 out of 22 months by demonstrating high degree of personal commitment, dedication and efficiency
- Featured sales representative in various training videos
Team Leader–Arlington, TX May 1992–1993
Consistently maintained personal production while developing new sales representative productions through training and teamwork.
Notable Accomplishments:
- Rose from rank and promoted subsequently to higher position for exemplifying outstanding performance and consistent high achievement
- Earned recognition as the ”Top Sales Representative” in November 1992
Account Executive–Dallas, TX Sep 1991–May 1992
Expanded PageMart’s direct business through prospecting, presentations and closing new accounts while serving, maintaining, and growing existing customer base.
Notable Accomplishments:
- Exceeded company quota and expectations consistently
- Recognized in “Gold Club” for outstanding sales performance, motivation and professionalism
EARLIER CAREER
- STORE MANAGER - The Picture Show Art Gallery, Dallas, TX: 1989–1991
- STORE MANAGER - Ups & Downs a Division of US Shoe Corp, Monroe, LA: 1986–1988
- STORE MANAGER - Layla Fine Jewelry, Dallas, TX: 1984–1986
- DEPARTMENT MANAGER - Sakowitz, Dallas, TX: 1981–1984
EDUCATION
COURSEWORK IN LIBERAL ARTS
- Northeast Louisiana University, Monroe, LA
PROFESSIONAL TRAINING
Professional Selling Skills
High Impact Leaders
The New Art of Selling
Time Empowerment
Sales on the Line
How to Gain, Train and Maintain a Winning Sales Team
Professional Sales Coaching
High Precision Teams
Strategic Influence
Memory Training
Time and Territory Management
Selling with Style
Professional Telesales Skills
DEI Prospect Management
Sales Mastery
Selling to VITO
Values-Based Leadership
MS Excel, Word and PowerPoint Basics
PROFESSIONAL AFFILIATIONS
Member, Dallas Network of Career Women
Member / Ambassador, Greater Dallas Chamber of Commerce
Communication Committee Member, Austin Chamber of Commerce
COMMUNITY INVOLVEMENT
Volunteer, Hearts and Hammers, MDA and Special Olympics
Board Member, Friends and Family of Plano (FFA)
Board Member, Texas Tech Parents Association Collin County Chapter
TECHNICAL PROFICIENCY
Microsoft Office Suite: Word, Excel and PowerPoint
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