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Randy
US-Virginia
IT Management
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INFORMATION TECHNOLOGY MANAGEMENT
Team Leadership and Collaboration - IT Projects Management - Development and Implementation
Analysis and Problem Resolution - Strategic Planning - Relationship Building Skills
Known as a highly competent senior-level IT professional equipped with exceptional experience in leading technology initiatives that drive profitable and efficient operations. Possess proven track record of performing complex assignments and developing new methods and approaches in a wide variety of IT specialties. Demonstrate expertise in IT principles, concepts, and methods combined with efficiency in defining execution plans, objectives, and measures to accomplish IT projects and ensure quality results. Innovative and results-driven leader; successfully directed the development, installation, and enhancement of cost-effective systems which resulted in significant improvements in overall company productivity. Skilled in establishing productive working relationships with individuals at all levels; stay abreast with the latest technology trends.
Professional Experience
Unisys Corporation - Reston, VA - Commercial, Altiris Architecture and Engineering
SENIOR ALTIRIS ARCHITECT-ENGINEER-CONSULTANT JAN 2008-PRESENT
Kforce Ltd - Herndon, VA - Commercial, Altiris Architecture and Engineering
SENIOR ALTIRIS ARCHITECT-ENGINEER-CONSULTANT JAN 2007-JAN 2008
Projects: Unisys Contract: TSA Transportation Security Administration Sr. Altiris Architect-Engineer
- Performed analysis of TSA environment and designed ITIL best practices for TSA through the effective utilization of Altiris Solutions as an SME Subject material expert
- Served as key contributor in implementing new designed solutions into the laboratory as well as testing and configuration of ITIL best practices
- Lead the integration of new Altiris Solution into other Altiris solutions and implemented Altiris into TSA production network through a well-established testing and documentation process
- Analyzed problems and performed troubleshooting to fix broken inventory solution, Dell Client Manager solution, and agent configuration settings; architected and engineered package servers as well as a robust software and patch delivery system
Convergenz Ltd. - McLean, VA - Commercial, Altiris Development Solutions
SENIOR ALTIRIS ARCHITECT-ENGINEER-CONSULTANT OCT-NOV 2006
Project: DuPont; Deployment-Notification Server Architect-Engineer
- Directed engineering of a proof of concept using a virtual laboratory that represented the production systems; virtual laboratory enhanced efficiency of documentation and knowledge of support staff in Altiris toolset to work as product specialists and system administrators
- Implemented and integrated modules into existing deployment and notification servers environment
- Developed an image script for 43 sites to assist desktop technicians in choosing correct deployment server to image a machine from a local deployment server location
- Established bootable cd for deployment solution to handle break / fix imaging and access to automation partitions
- Created a laboratory environment for testing software application and re-imaging processes through Altiris Notification and Deployment Server
Convergenz Ltd. - McLean, VA - Commercial, Altiris Patch Management Proof of Concept
SENIOR ALTIRIS ARCHITECT-ENGINEER-CONSULTANT OCT 2006
Project: Department of Homeland Security (ICE/CES)
- Collaborated with the managers of ICE / CES and demonstrated Altiris Patch Management Solution; discussed issues and provided prompt response to questions or inquiries
- Conceptualized and developed viable solutions to issues getting Altiris to work initially since the Microsoft Active Directory settings was on the ICE / CES network
- Completed installation and configuration of Server 2003, SQL 2005, Altiris NS and Patch Management to a few test machines
Convergenz Ltd. - McLean, VA - Altiris Health Check-Repair and Configuration Changes
SENIOR ALTIRIS ARCHITECT-ENGINEER-CONSULTANT OCT 2006
Project: Southern Maryland Hospital
- Played a pivotal role in analyzing existing set of solutions, determining effectiveness, and providing recommendation to optimize solution for the customer environment
- Engaged in numerous responsibilities of system analyst, implementer, integrator, test analyst, system administrator, tool specialist, engineer, and architect in a multi-vendor environment
Convergenz Ltd. - McLean, VA - Commercial, Altiris CMS/AMS PoC
SENIOR ALTIRIS ARCHITECT-ENGINEER-CONSULTANT OCT 2006
Project: PBS&J
- Coordinated installation of CMS/AMS and produced 2 software applications to 10 different machines, delivered 2 patches to 5 different machines, collected inventory on 30 different machines across the country
- Established 3 package servers at 3 remote sites and proved package delivery to PS servers and clients machines
- Facilitated training on NS and DS Consoles and accountable for keying on DS Web Console for centralized DS management
- Demonstrated dashboards and reports access and discussed different kinds of reports; created collections and queries, and finally enabled customer in creating a collection using queries
Convergenz Ltd. - McLean, VA - Commercial, Altiris Health Check / Configuration Changes
SENIOR ALTIRIS ARCHITECT-ENGINEER-CONSULTANT SEPT 2006
Project: Noble Ltd.
- Efficiently performed Health Check consulting engagement for the Patch Management Solution; evaluated configuration settings, versions and logs on patch management
- Updated solutions using hot fix updates, managed Patch Management Report Pack; employed knowledge of transferring to local administrator as well as the configuration of machines with new patch bulletins
Convergenz Ltd. - McLean, VA - Altiris Deployment Solutions
SENIOR ALTIRIS ARCHITECT-ENGINEER-CONSULTANT SEPT 2006
Project: Joint Explosive Ordnance Disposal (JEODNET) Altiris CMS-SMS, Sr. Altiris Architect-Engineer-Consultant
- Directed the design and installation of client management and server management Solutions as Quick Start engagement for Altiris
- Developed and implemented CMS and SMS solutions including NS, DS and DS Web Consoles and knowledge transfer
- Successfully configured CMS and SMS to run with the least amount of rights including SQL access; installed PXE and configured automation environment
- Coordinated kickoff meeting to discover CMS and SMS issues and to help design aspects of the engagement
Convergenz Ltd. - McLean, VA - Altiris CMS, Imaging, Patch Management, and Helpdesk
SENIOR ALTIRIS ARCHITECT-ENGINEER-CONSULTANT JULY-DEC 2006
Project: 3HT Ltd., Altiris Health Check-a
- Architected, designed, integrated and implemented various Altiris solutions including CMS, DS Imaging, patch management, and helpdesk
- Designed and implemented a virtual laboratory environment using VMware to be utilized in testing ITIL best practices for Altiris solutions
- Spearheaded implementation of new Windows 2003 Altiris server and moved databases off the old server to the new server; created golden image or hardware independent image for desktops and servers
- Designed automatic imaging process for desktops and servers using Altiris Deployment Server
- Established Patch Management Solution, Wise Package Studio, and Helpdesk Solution
- Utilized strong leadership skills in directing support staff to enhance knowledge of imaging machines. Employed proficiency in utilizing application metering to block many applications during a customer demonstration that required high bandwidth
Northrop Grumman Information Technology - Reston, VA
Commercial, Altiris Point of Contact for Mission Systems Sector 15000 Business Unit
POC FOR MISSION SYSTEMS SMI MAY 2001-JULY 2006
- Provided enterprise level support on critical Mission Systems Infrastructure servers in support of Active Directory and Enterprise Messaging (Exchange, BlackBerry Enterprise Server, Instant Messaging) servicing more than 15,000 clients
- Functioned as the key point of contact for former TRW, now Northrop Grumman Mission Systems Altiris/SMS Project
- Spearheaded Altiris/SMS Team and proactive member of the Software Deployment Practice Group accountable for utilizing Altiris/SMS for deploying packages to desktops
- Represented the Northrop Grumman Mission Systems Sector and rendered level III technical support to the Mission Systems’ enterprise network supporting remote server administrators at more than 100 locations across the United States and United Kingdom
TRW Systems & Information Technology Group - Clearfield, UT and Reston, VA
Commercial, Novell, NT and SMS
SYSTEMS ADMINISTRATION AUG 1997-MAY 2001
- Administered servers running Novell IntraNetWare 4.11 – 5.1 and Windows NT 4.0; oversaw all aspects including NOS installs, upgrades, monitoring network and server performance
- Performed troubleshooting of hardware, software and network problems; managed a SMS 1.2 and 2.0 systems and collaborated with a team that planned and administered the migration of an enterprise-wide SMS1.2 to 2.0 systems
- Coordinated performance/capacity planning to maximize efficiency of servers and associated network infrastructure; executed product evaluations and conducted extensive market research
Other Experience
Weber State University, System Administration - Commercial,
Senior NetWare Administrator-Engineer AUG 1994-AUG 1997
Transcriptions Ltd. - Commercial, Windows, Novell and UNIX Server Administration
SYSTEMS ADMINISTRATOR AUG 1993-AUG 1994
IHC LDS Hospital - Commercial, Programming Databases
PROGRAMMER II AUG -FEB 1993
Utah State University - Commercial, Desktop and NetWare Administrator
COMPUTER LABORATORY COORDINATOR SEP 1988-AUG 1993
Uintah Basin Association of Governments - Commercial, Desktop and NetWare Administrator
UTAH PROCUREMENT OUTREACH SPECIALIST SEP 1988-AUG 1993
Utah State University - Commercial, Desktop Support
COMPUTER LABORATORY AID SEP 1988-1990
Bridger Inc. - Commercial, Operations Management
MANAGER JAN 1978-1988
Education
BACHELOR OF SCIENCE IN BUSINESS INFORMATION SYSTEMS
- Utah State University, Logan, UT
BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION
- Utah State University, Logan, UT
SELECTED COURSEWORK IN ACCOUNTING
- Utah State University, Logan, UT
Certifications
- Altiris Authorized Consultant (AAC), Chicago IL, 2006
- Altiris Certified Engineer (ACE), Manassas VA, 2006
- Altiris Certified Professional (ACP), Manassas VA, 2006
- Microsoft Certified Professional (MCP) 2003, Herndon, VA, 2005
- Microsoft Certified Professional (MCP) 2000, Clearfield UT, 2002
- Certified Novell Engineer 3.x, 4.x, 5.x, (CNE), Provo, UT, 1993
- Certified Novell Administrator 3.x, 4.x, 5.x, CAN, Provo, UT, 1993
- Microsoft NT 4 Certified Systems Engineer, MCSE, Salt Lake City, UT, 1998
- Microsoft NT 4 Certified Professional, MCP, Salt Lake City, UT, 1998
- Microsoft NT 4 Certified Securities plus, Security+, Salt Lake City, UT, 1998
Professional Training
- AAC (Altiris Authorized Consultant), 2006
- Intense School MSCE Boot Camp University - ManageFusion, 2004 and 2005
- Microsoft TechNet, 2003 - Microsoft MOM / SMS Conference, 2002
- Knowlogy, Implementing Microsoft Operations Manager, 2000-2003
- Microsoft Management Summit, Altiris, SMS and MOM Technical Conference, 2003
- Microsoft Certified Trainers, Microsoft Operations Framework Essentials, 2002
- MEC/Tech Ed, Microsoft’s Premier Technical Training Conference, 2001
- BrainShare 97, 98, Novell’s Premier Technical Training Conference, 1997 and 1998
Technical Proficiency
Client Management Suite - Service and Asset Management Suite - Server Management Suite
Altiris Connector Solutions - Data Mining Methodology - VMware Workstation 4.5
Altiris Agent on all Windows, Mac, and UNIX platforms - Windows / DOS Batch and Logon Scripts
Windows 95, 98, ME, NT, 2000, WinPE, and XP - Windows NT/2000/2003 Server Releases
Linux - SuSe - FreeBSD - Macintosh System 7 - Mac OS 8 and X
SQL 6.5/7.0/2000/2005 Performance/Maintenance - SQL Query - Visual Basic - IIS - Resource Kit tools
WMI - SMBios - SNMP - TCP/IP - DHCP - DNS - ASP - PXE - Windows Registry - XML
Dell OpenManage - Dell Client Manager - MS RIS - Active Directory - Group Policy - Microsoft SMS 2.0 - WISE Package Solutions, Symantec Ghost - Novell ZenWorks 2.0/3.2 - Novell Application Launcher - VMware Workstation ESX / GSX
Sysprep Windows OS Installation - Mass Deployment - Advanced Image Consolidation
Altiris Notification Server and Deployment Server
Awards and Honors
- Recognized for exceptional sales performance as a Branch Manager in Bridger Inc.
- Awarded as Branch Manager of the Year, 5 of the 12 years of service
- Led the successful installation and configuration of 4 Novell Networks at satellite sites Utah State University
- Four Star Awards at TRW
- (Novell to NT migration | GroupWise to Exchange Migration | NT Server to Windows Server 2000 Migration | Backend Support for Web site for DoD for Missile Defense)
- Three Gold Awards at Northrop Grumman
- (Print Server and Drive Mapping Migration | SMS and Altiris Implementation | What’s UP Gold Implementation)
- Bronze Award for Data Center Migration for TSA with Altiris
- Recognized for outstanding contributions to the Engineering Team at Unisys for TSA contract
Activities
- Volunteer, Hospital Duchesne County Hospital, Roosevelt UT, 1993
- Varsity Coach / Chartered Organizational Representative / Unit Commissioner, Boy Scouts of America for 15 years
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