Healthcare Administrative Resumes in US-Massachusetts: Masooda

Healthcare Administrative Resume

Contact Candidate

Name:

Masooda

Location:

US-Massachusetts

Experience:

Most Recent Job Title:

Healthcare Administrative

Objective:

Resume Text:

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QUALIFICATIONS SUMMARY

Detail-oriented, dedicated, and hardworking professional with solid administrative and management expertise; equipped with extensive experience in general management, maintenance operation, mentoring, strategic planning, and customer service. Possess great work ethic and outstanding ability in establishing and maintaining positive relationships with individuals at all levels of the organization. Demonstrate excellent written and verbal communication and documentation skills; proficient in English, Persian, Hindi, and Pashto. Expert in utilizing Microsoft Office Suite, Windows Operating System, Adobe Photoshop, and Internet Explorer.

Skills and Qualifications:

- Provide professional customer service to ensure optimum satisfaction

- Maximize resources to ensure timely resolution of problems and issues

- Capable of applying sound and consistent judgment to support decision-making processes

- Thrive in fast-paced environment and able to handle multiple assignments simultaneously

- Active organizational and communication skills with the capacity to independently plan and direct demanding operations

- Proven skills in designing and implementing highly effective strategic methodologies

AREAS OF EXPERTISE

- General Management and Administration

- Strategic Planning and Development

- Continuous Quality Improvement

- Leadership and Training

- Organizational Needs Assessment

- Research, Analysis, and Budget Planning

PROFESSIONAL EXPERIENCE

ADMINISTRATION

- Organized and maintained patient paperwork, insurance claims, and inventory; ensured accurate documentation and maintenance of log of any prescription issues

- Cultivated positive working relationships with clients

- Oversaw a wide range administrative duties, such as maintaining and documenting stock medications, client and customer correspondence, documenting patients prescription, and resolving various issues and questions

- Handled various finance and clerical duties, which included budget planning and tracking

- Skillfully managed inventory control and store maintenance to ensure profitability and store operation’s efficiency

- Provided leadership and assistance to students in troubleshooting computer software and hardware related difficulties

GENERAL MANAGEMENT AND MENTORING

- Administered all aspects of store operations; facilitated staff training and coaching, as well as directed the evaluation and work schedules

- Established and achieved sales goals through effective utilization of sales and marketing expertise

- Ensured excellence in customer service and resolved all problems at the store level

- Served as key point of contact of students, as well as provided assistance and guidance to students in their transition to college life

- Mentored and directed students on various teaching procedures, and dealt with college academic load

CAREER HISTORY

CVS/PHARMACY ~ Cambridge, MA

PHARMACY TECHNICIAN 2007-Present

FAMILY FOOD MART ~ Chelsea, MA

ASSISTANT MANAGER 2007-Present

BILINGUAL COLLEGIATE PROGRAM ~ Amherst, MA

COLLEGE MENTOR 2007-2008

BIOCHEMISTRY RESEARCH LAB WITH PROFESSOR ALICE Y CHEUNG ~ Amherst, MA

LABORATORY ASSISTANT INTERN 2006-2007

UNIVERSITY OF MASSACHUSETTS ~ Amherst, MA

COMPUTER CONSULTANT 2004-2006

EDUCATION AND CREDENTIALS

BACHELOR OF SCIENCE IN BIOCHEMISTRY, MINOR IN ECONOMICS

UNIVERSITY OF MASSACHUSETTS-AMHERST ~ Amherst, MA: 2008

Research Independent Studies - UNIVERSITY OF MASSACHUSETTS ~ Amherst, MA: 2008

Relevant Coursework:

- Calculus I and II

- Intermediate Micro and Macroeconomics

- Marxian Theory

- Resource Economics

- Principals of Management

- Sociology

Science and Laboratory Related Coursework:

- Introduction to Biology

- Cell Biology

- Biochemistry

- Introduction to Chemistry

- Analytical Biology Biochemistry Lab

- Biology Lab

- Chemistry Lab

- Calculus

- Statistics

- Philosophy

- Psychology

CERTIFICATION

State Certified Pharmacy Technician

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