Project Management Resumes in US-California: Kathleen

Project Management Resume

Contact Candidate

Name:

Kathleen

Location:

US-California

Experience:

Most Recent Job Title:

Project Management

Objective:

Resume Text:

.....Begin Resume Preview.....

QUALIFICATIONS PROFILE

Technically sophisticated, performance-driven, and talented professional powered with broad-based experience in project management as well as implementation of enterprise applications. Exemplify keen expertise in all facets of project life-cycle development along with the creation of unique strategies to optimize operational efficiency while significantly reducing cost. Well-versed in delivering simultaneous, large-scale projects within budget and time constraints coupled with remarkable ability in leading, training, and coordinating with technical teams to provide innovative business solutions. Possess a keen eye for detail, complemented with proven effectiveness in fiercely competitive, challenging, and multi-platform environment with dedication to superior service.

AREAS OF EXPERTISE

- Project Management and Operations

- Technical Support and Troubleshooting

- Enterprise System Implementation

- Continuous Process and Performance Improvement

- Leadership, Training, and Team Building

- Outstanding Clients and Vendors Relations

- Budget Control and Cost Reduction

- Superior Interpersonal and Presentation Skills

- Articulate Oral and Written Communication

- Problem Resolution and Decision Making

EMPLOYMENT HISTORY

CHARLES SCHWAB ~ SAN FRANCISCO, CA: 2000–PRESENT

A leading provider of financial services with more than 300 offices and 7.5 million client brokerage accounts, 1.5 million corporate retirement plan participants, 508,000 banking accounts, and $1.1 trillion in client assets

Senior Technical Project Manager 2007–Present

Provide expert oversight to approximately 50 branch relocation/renovation projects traveling across the United States with project range of up to 12 months and $.5 million. Spearhead cross-functional teams, prepare work schedules, and delegate specific priorities. Regularly interact with cabling contractors to negotiate and gather the best competitive price for projects. Coordinate with Vendor Management to get new vendors in the system along with legal matter to obtain'WIFI Contract approved for the branches. Utilize tools such as Remedy and Ariba to schedule tasks with security, audio video, desktop, network, and voice engineers, and vendors. Simultaneously lead multiple corporate moves and technical projects, including business requirements, resource planning, vendor management, status meeting facilitation, task management, change management, and project closure.

Notable Accomplishments:

- Diligently manage simultaneous, large-scale, mission-critical projects with consistency in adhering to timelines, quality, and cost

- Received multiple Excellence in Service awards and other company recognition benefits during tenure

- Recognized for effectively managing the relocation of the San Francisco Headquarters Branch, which is considered the NEW Branch of the Future located at 100 Post Street in San Francisco that consist of the following:

~ A Public WIFI in the lobby, seven LCD TVs all using High Definition Satellite Receivers with special SchwabTV Servers

~ A Dual seminar room capabilities using the 103” and 65” TVs in sync

~ A VoIP Phone System, Dual Network connectivity, Special LCD Ticker Board showing up to date stock quotes and a video conferencing room

- Presided in the Corporate Geographic strategy project, which involved numerous weekends, ultimately moving 5000+ people between various building and an aggressive eight-month schedule

Senior Network Administrator / Desktop System Administrator 2003–2007

Extensively traveled throughout US to provide technical leadership in various projects across the enterprise. Supervised work of vendors and internal staff working closely with the Technical Project Manager and Corporate Real Estate overall Construction Project Manager. Assumed full responsibility in network and data, PCs, Windows and mainframe printers in the Schwab branches ensuring all equipment were tested and working before going into production during branch opening day. Administered service request moves of approximately 10 people with various departments to move laptop, PC, phone and all peripherals ensuring equipment were tested and working for clients upon their return. Stayed abreast with current technology and process enhancements within the company and proactively shared with peers. Resolved various technical issues and concerns and provided service and/or process solutions in a timely manner.

Notable Accomplishments:

- Earned stellar reputation for completing the job on time while providing superior customer service at all times

- Recognized as SME (Subject Matter Expert) and received several awards and company stock during employment

- Served as a technical lead in 65 branch relocation / renovation and 30 solo broker offices across the enterprise

- Personally selected by Branch Technology Audio/Video and Printing departments to test and implement new technology

Network Administrator / Desktop System Administrator 2000–2003

Rendered 1st, 2nd, and 3rd third level technical support for faculty, staff and clients across multiple hardware and software platforms. Spearheaded, mentored, and trained technicians to develop their competencies toward fulfillment of corporate goals. Pivotal in installing, configuring, and upgrading customers PCs / printers; testing and evaluating new applications, patches and infrastructure changes; and

troubleshooting software application and hardware failures. Compiled and maintained record of projects issues / risks, remedial action taken, and presented it to the project manager. Worked collaboratively with project team members, internal customers, and external customers to identify and resolve outstanding technology issues in a timely and professional manner. Generated appropriate, timely, and accurate project information and status updates of the migration to the project team and external customers. Built and cultivated long term quality relationships with customers by providing superior customer service.

Notable Accomplishments:

- Served as Information Technology Department’s representative in providing exceptional customer service to the user community

- Migrated all Northern California branches from Windows NT to XP and subsequently provided assistance to other leads in converting all Charles Schwab

branches across the United States

- Reputed as the Lead Technician for Schwab Private Client Print Project as well as in Private Switched Network Project, which resulted in achievement of an Excellence in Service Award

- Originally recruited as Desktop System Administrator for approximately 100 branch relocation projects and several times requested by technical project managers

- Gained Excellence in Service Award for showing high degree of personal commitment, dedication, and exemplary performance in the entire project life cycle

EARLIER CAREER

PACIFIC GAS AND ELECTRIC, SAN FRANCISCO, CA: 1985–2000

Network Specialist: 1997–2000

Information Systems Consultant: 1994–1997

Analyst / Training Specialist: 1990–1994

Administrative Clerk / Training Specialist: 1988–1990

General Clerk: 1985–1988

Police Records Administrator ~ SAN JOSE POLICE DEPARTMENT, SAN JOSE, CA

Secretary ~ IBM CORPORATION, SAN JOSE, CA

Assistant Supervisor ~ GREAT WESTERN SAVINGS AND LOAN, SAN JOSE, CA

EDUCATION

GENERAL STUDIES ~ Evergreen Valley College, San Jose, CA

COURSEWORK IN NETWORK ADMINISTRATION ~ Healds College Schools of Business and

Technology, San Francisco, CA

PROFESSIONAL TRAINING AND CERTIFICATION

- Microsoft Certified Professional

- Project Management Institute Member

- Supporting Microsoft SNA Server 4.0

- Banyan Vines LAN Administration

- Core Technologies of Exchange Server 5.0

- Vines Troubleshooting

- Administering Microsoft Windows NT 4.0

- Supporting Windows95

- Core Technologies of Windows NT 4.0

- Lotus Notes Administration

- Internetworking with TCPIP on Windows NT 4.0

- NT Server 4.0 in the Enterprise

- Contract and Project Management

- Presentation Skills

- Networking Essentials

- Supervisory, Leadership, and Business Skills

TECHNICAL EXPERTISE

SOFTWARE: Windows NT/2000/XP/Vista; Windows Server 2004, Active Directory,

Microsoft Exchange, Microsoft Office Suite, DameWare, Adobe’s product family;

PeopleSoft (Finance), Bloomberg, and Reuters

HARDWARE: Windows-based enterprise servers (distributed systems), mainframe, All PC

compatible servers, desktops, laptops, printers, PDAs and peripheral devices,

network and telecommunications wiring

A job posting is required to veiw full resumes.
Click here to post a job now.

LUCKYDOGJOBS

Value, Talent, Results