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Alicia
US-Maryland
Business Analyst
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PROFILE
Dynamic, well-rounded, and results-oriented sales professional with strong business acumen combined with expertise in implementing a wide range of sales strategies to establish market presence, increase revenue, and enhance profitability. Proven background in national sales, strategic marketing, team building, and customer relations development; committed to a high level of customer service to build trust and increase revenue as well as acquire new accounts and close business negotiations; highly motivated to outperform competition. Consistently set and achieve personal goals above corporate expectations.
Skill Set:
- Market Research and Analysis
- Promotional Marketing
- Sales and Marketing Leadership
- Customer Relationship Management
- Analytical and Strategic Planning
- Building Key Alliance
- New Business Development
- Outstanding Customer Support
PROFESSIONAL BACKGROUND
- In-depth background in new product / service launch involving sales and account management; adept at developing effective sales and business strategies and plans
- Able to collaborate with prospects / clients to determine needs as well as deliver presentations and proposals
- Known for developing and executing innovative policies and procedures; skilled at streamlining workflow and fostering a team environment to increase efficiency
- Proficient in corporate philosophy and dynamics; capable of assessing objectives, monitoring feedback, and implementing necessary change
- Highly adept at identifying and managing risk prudently; expert at building and retaining customer base as well generating referral business
- Persuasive communication and interpersonal skills at all levels of venture
- Proficient in Microsoft Office Suite (Word, PowerPoint, Outlook, Excel, Excel Data Tools, Access), Lotus Notes and TAM System
CAREER PATH
BURLEY INSURANCE & FINANCIAL SERVICES – BOWIE, MD
LICENSED INSURANCE REPRESENTATIVE Apr 2009-Present
W. RAY HUFF & ASSOCIATES – PASADENA, MD
AGENT/PRODUCER Aug 2008-Apr 2009
BOMBSHELL HAIR BOUTIQUE – RANDALLSTOWN, MD
MARKETING ASSOCIATE May 2007-Apr 2009
HALKOS INSURANCE AGENCY – LAUREL, MD
ASSOCIATE AGENT July 2004-Aug 2008
EDUCATION / CREDENTIALS
Associate of Science in Business Administration, Expected Completion - May 2010
~ Anne Arundel Community College, Arnold, MD
General Education, 2003-2004
~ Morgan State University, Baltimore, MD
Maryland State Diploma, June 2003
~ Baltimore City College, Baltimore, MD
License and Certification:
- Maryland Resident Producer for Property and Casualty: Life, Accident, and Health
Career Development:
- Nationwide Training Organization Commercial I School
- National Flood Insurance Program’s Agent Tutorial
- Nationwide Financial Agents Oral Fluid Training
- Auto Glass Safety
- MAIF Pre- Coverage Examination Training
- Ethics for the Insurance Services Practitioner
- Peak Performance Training and Development
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