Passenger Service Agent Resumes in US: See Resume

Name:

See Resume

Location:

Experience:

5-10 yrs

Willing to Relocate:

Willing to Travel:

Yes

Most Recent Job Title:

Passenger Service Agent

Personal Website:

Objective:

My objective is to be happy with my job. I am dedicated and a team player. I always give 100%. I enjoy customer service and enteraction with people.

Resume Text:

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y displaying a genuine interest by courteously and efficiently handling each customer. Major functional responsibility includes providing special assistance to customers that need individual attention and the handling of non-routine customers and operational situations.

* Customer Service Agent: January 2002- October 2002
Job Summary: Customer Service Agent or Gate Agent is responsible for all the functions of the gate from issuing boarding passes to handling ticket changes, rebooking and boarding and releasing the flights while providing professional customer service to each customer.

Transportation Security Administration: 2002-2003
Technology Consulting Group Inc.
Phone: (877) 678-5627 Supervisor: Joe Karan
* Trainer: Teaching TSA agents how to screen and other government functions.

Delta Airlines:
Dallas/Ft. Worth Int’l Airport
P.O. Box 610348
DFW Airport, TX 75261-0348
Phone: (972) 574-2233 Supervisor: Ralph Rodriguez

* Airport Passenger Assistant 1997-2001
Job Summary: An Airport Passenger Assistant is one who helps with customers with anything that they would need. My primary job was to meet and greet flights, assist the gate agents and to watch unaccompanied minors on their layovers.

Education:
College: Degree: BA in Applied Arts and
Science
Stephen F. Austin State University Major: Criminal Justice
1936 North Street Minor: Psychology &
Nacogdoches, TX 75962 Travel and Tourism

Computer Skills:
Microsoft Word, WordPerfect, Excel, Lotus, Microsoft Explorer, Power Point, Deltamatic

Extra Curricular Activities:
Criminal Justice Association
Nacogdoches Volunteer Fire Department
Annual Paramedic, CPR, & Emergency First Aid Recurrent Training
Susan G. Komen Breast Cancer Foundation volunteer

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