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US
10+ yrs
Financial Services Specialist
To secure a part time or full time position that encompasses most of the skills I have acquired throughout my career history.
the Glendora branch
· Developed filing system to be compliant with Patriot Act and other state/country audits
· Responsible for troubleshooting discrepancies on accounts
· Updated business and legal files
· Updated corporate loan and deposit rate sheets
· Cross sold various bank products – CD’s, Money Market Accounts, IRA’s, on-line banking, Visa debit cards, safe deposit boxes, business accounts, savings accounts and consumer checking
· Assisted customers with their accounts
· Sold SBA, HELOC’s, commercial loans, construction loans, auto loans and PRA’s
5/02 to 8/02
EXECUTIVE ASSISTANT
Syratech Corporation, Mira Loma, CA
Assistant to the Distribution and Warehouse Director
· Supported Director and Managers in corresponding to selected vendors and suppliers
· Tracked freight status on incoming vessels
· Responsible for distributing minutes for all corporate meetings and assigning follow up to appropriate individuals
· Processed invoices and follow up on Purchase Orders
· Followed up with management on all OSHA requirements
· Contributed to weekly safety meetings in warehouse
· Worked in conjunction with HR completing payroll weekly
· Fulfilled all other administrative duties
10/01 to 5/02
SELLING SPECIALIST/VENDOR/DEMONSTRATOR
Estee Lauder Corporation, New York, NY and Santa Ana, CA
Responsible for Men and Women’s fragrance territorial sales in Orange and Los Angeles Counties.
· Accountable for customer service in all Estee Lauder fragrance lines including: Tommy, Tommy Girl, Donna Karan, DKNY mens/womens, Aramis and Lab Series
· Projected monthly productivity ($75.00-$100.00 p/h)
· Designed special event promotions including engraving and skin care events
· Trained Macy’s West sales associate and management staff in fragrance and skin care line – three locations
10/00 to 10/01
Administrative Assistant
Ryder Integrated Logistics, Alpharetta, GA and San Francisco, CA
Supported West Coast Director of Hi Tech Telecom Logistics Division.
· Responsible for all administrative duties via telecommuting
· Provided support to eight regional contract project managers
· Accountable for budget, expense accounts, payroll, Human Resource duties and travel itineraries for west coast division
· Traveled to various accounts with director to assist in administrative services
2/00 to 10/00
Marketing Manager
AuriQ Systems, Inc., Pasadena, CA
Directed Marketing department for company that developed Internet Infrastructure business tools.
· Created marketing plan including advertising, promotions, and trade show schedule
· Interacted with IT department on software design and implication
· Researched and analyzed competition
· Interacted with industry trade editors and writers
· Developed trade show booth and theme
12/98 to 1/00
Marketing Administrative Assistant
Ready Pac Produce, Irwindale, CA
Professional support experience in all facets or corporate marketing - public relations, promotions, advertising and strategic positioning.
· Assisted Vice President of Marketing, Senior Vice President of Retail
Sales and Director of Trade Marketing/Brand Marketing
· Team member of New Products/Fruit Committee
· Introduced new product and existing line changes to committee
· Accountable for new products process authorization routing – R&D spec development, item and packaging costing, capital authorization requests, operational expense and sales approval
· Supplied information and input to R&D regarding product and packaging specification development
· Initiated and scheduled sensory taste and visual tests of potential and competitive products
· Accumulated competitive products, promotions, ads and selling materials for analysis
· Assisted Graphics Coordinator as well as outside vendors on packaging art (design, layout and color), POP materials, sell/spec sheets, brochures, broker and company newsletter
· Developed broker training programs, presentations and materials with Broker Manager
· Distributed IRI data to sales force
· Daily contact with national sales force
· Trained and supervised marketing clerks and coordinators
· Corresponded with various vendors for coupon tie-ins, consumer promotions and ad placement
· Daily communication with trade editors regarding press releases and information on new and existing products
· Team member of Crisis Management – plan updated annually
· Developed and edited company press releases
· Supervised new product photo shoots on location
· Responsible for development of consumer coupons along with tracking and forecasting by redemption house
· Responsible for Marketing check book/budget and creating appropriate spreadsheets – purchase orders and invoices
· Prepared attended and supervised industry trade shows, consumer shows and other company related events
4/98 to 12/98
Marketing Assistant/Specialist
Magnus & Company, Arcadia, CA
Responsible for marketing needs for various B2B clients
· Market research/data-base marketing
· Strategic marketing plans and sales programs
· New product/service introductions
· Corporate image-building campaigns/ customer service initiatives
· Sales training & support and lead generation
· Direct mail/advertising/ sales promotion
· Public relations/special events/trade shows
· Direct support to principal of company
6/96 to 10/97
Account Manager
Cee-Jay Research and Sales, Irwindale, CA
· Maintained over 800 accounts in sales of automotive service supplies
· Responsible for giving phone customer service to my accounts as well as customers of other Account Managers.
· Inventoried all shipments before leaving the facility
1/93 to 11/95
Department Sales Manager
The Broadway Stores, Inc., Brea and Whittier, CA
· Responsible for staffing and merchandising
· Designed effective planograms to adhere to needs of consumer
· Corresponded with buyers
· HR – recruited, counseled and terminated
12/90 to 1/93
Medical Secretary
Dialysis Centers of Upland, Pomona and Fontana, CA
· Maintained data base programs for three units
· Designed unit and medication schedule forms
· Maintained current and archived patient information
8/87 to 12/90
Regional Training Director
May Department Stores, S. California Region
· Trained associates and management in customer service, point of sale and loss prevention
· Assisted HR in recruitment, interviewing, counseling and termination
EDUCATION
The Fashion Institute of Design and Merchandising, Los Angeles, CA
Associates of Arts Degree in Marketing – 1987
St. Lucy’s Priory High School, Glendora, CA
Diploma – 1983
CAPABILITIES
Microsoft – Word, EXCEL,PowerPoint, ACT,
Internet Explorer
Outlook/Outlook Express
Access
FrontPage
Bankers Insight
Crystal/Seagate – Lotus Notes
Adobe PageMaker and Illustrator
PhotoShop
Typing –70wpm/Ten key touch
REFERENCES
Available upon request
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