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pc technician Resume


Contact Candidate


Name:

See Resume

Location:

US-Illinois-Chicago

Experience:

10+ yrs

Most Recent Job Title:

pc technician

Objective:

To obtain a position where my skills can be utilized effectively.

Resume Text:

.....Begin Resume Preview.....


ENCE



2002-2003 HARTFORD COMPUTER GROUP (Computer Technician)

Responsible for configuring and repairing of Compaq, IBM, HP, Dell, E-Machines and MAC Desktops and Laptops. Perform initial troubleshooting and diagnostic procedures for malfunctioning and coordinates with third-party service providers as necessary. Perform maintenance on HP printers and Xerox personal copiers.



2000-2002 INTERGRATED SYSTEMS ANALYST (ISA) (On-Site & Field Engineer)

Responsible for repairing Compaq and IBM Laptops, Compaq Proliant File Servers and Deskpro units). Configured and installed software and peripherals. Repaired Lexmark and HP printers and provided Help Desk Support. Duties included providing technical support at McNeal Hospital and Branches in the morning and servicing National Banks (NB) in the afternoon.



1998-2000 COMPUACTION (Senior Engineer)

Responsible for repair and configuring of desktops computer systems (HP, Brios, Vectra, Dell Optiplex, Compaq 3000, 4000, and 5000 units) and laptops (Dell Latitudes, HP Omnibooks and Compaq Armadas). Duties include servicing the Loop and outlying Suburban areas, contacting and scheduling service appointments with clients. Provide installation and preventive maintenance of printers; fax equipment, personal copiers (HP 5000, 4000, 1100 and all previous models) and follow-up calls to ensure client satisfaction.



1998 – 1998 INTERIM TECHNOLOGY (Network Consultant)

BP Amoco

Consulted in a 2000 user migration from Novell to Windows NT, installed COE Image using Norton’s Ghost, configured Internet Explorer and MS Exchange, set-up RAS Accounts and the Protocols TCP/IP, IPX/SPX, NetBEUI and NetBios provided customer technical support via phone and on-site. Assigned client passwords, unlock accounts in a SAP application, mapped networked printers, instructed users on the procedures of backing up data to their network drive.



Shedd Aquarium & General Electric (GE)

Consulted in the installation of Windows NT workstations, Office 97, configured Outlook, set IP Addresses in an Ethernet and Token Ring Environment. Replaced PC components (Hard Drives, CD-ROMs, Memory, Nic Cards and also assigned network printers to the clients).





1997 – 1998 SARGENT & LUNDY (Network Consultant)

Installed and configured workstations in a multi-platform environment. Checked LAN connectivity problems and set IP Addresses. Installed and configured Windows 95 and Office 97. Repaired and provided upgrades and modifications for PC’s and printers Hp II III 4,5 6 series., and . Assisted over 1000 users with Hardware and Software issues.



1994– 1997 PCM TECHNOLOGIES (Senior Field Engineer)

Provided on-site technical support to clients in the Corporate, Legal, Associations, Not-for-Profits and Government industries. Assisted in client rollouts, repaired desktop, laptop computers and Hp, Epson, and Lexmark printers. Installed and configured software applications.



1991 – 1994 Computerland Field Engineer

1987 – 1991 Sears Business Systems Field Engineer



SKILLS

Configurations, installations, repairing and preventive maintenance of desktop, laptop computers, PCMCIA modems and tape backup units. Network adapters Ethernet, Token Rings and File Server units. Printers and office equipment (Dot matrix, Inkjet, Laser, Fax machines and Personal Copiers). Board level troubleshooting and upgrades of technical equipment. Software application installation, assisting LAN Administrators to ensure proper support and client satisfaction and inventory control.






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