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Office Manager/Legal Secretary Resume
Office Manager/Legal Secretary Resume
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1-3 yrs
Yes
Yes
Store Manager
Highly focused enthusiastic professional with experience in sales, management, operations, and training. Seeking a growth oriented management position.
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f training, innovative merchandising and fixture usage, and focus on customer service awareness
- Maintained a high level of shrink awareness
- Participated in new store opening
• Spearheaded the following management accomplishments:
- Achieved monthly store quotas and consistently ranked #1 store in the company; most profitable first year
- Dress Contest- store placed 1st, personally ranked 2nd in store; Bottoms- personally ranked 3rd in company
- Received an “Outstanding” performance evaluation; promoted to Store Manager
- Certificate of Achievement (1/99) for accomplishing the goals of the Co-Manager Certification program
CHICO’S, Assistant Manager, 1998
• Managed day-to-day functions such as merchandising selling floor, maintaining displays, and sales training
• Assisted with wardrobe parties and designed in-store sales advertisements for public relations
• Proven success in building customer relationships:
- Developed clientele and provided personal service; consistently surpassed personal sales quota
BURDINES-MACYS, Sales Manager, 1996-1997
• Management functions included Sales, Human Resources, Operations, Merchandising, and Marketing
- Insured compliance with company visual and merchandising standards through utilization of a trained staff
• Achieved the following Sales Manager accomplishments:
- Analyzed sales and exceeded selling goals; increased annual sales plan by 15%,
- Ranked #1 in the region for sales volume within 3 months of hire date and #1 first quarter, 1997
- Maintained excellent customer service; exceeded departmental expectations in sales, approach, credit solicitation, and personal sales on Manager Report Card (12/96), Manager of the Month (10/96)
- Won 2nd place in a Dockers company-wide contest
- Chosen to be a Mentor for new Sales Managers and Executive Trainer for POS Computer Systems and Manager-In-Charge (MIC) of store; trained an intern
- Established business relationships with buyers and vendors; increased sales through merchandising mix and 4 new vendor fixtures/“shops” in Young Men’s and Contemporary
- Developed a professional team and promoted 3 sales associates
• Additional accomplishments during Internship (1995) and as a Guess Selling Specialist (1993-1994):
- Shadowed Sales Manager during internship, executed fashion show and Competitive Shopping reports
- Awarded for preventing shortages and recruiting as Guess Selling Specialist in the Juniors department
EDUCATION
BACHELOR OF SCIENCE, Florida State University, 1996 Major: MERCHANDISING; Minor: BUSINESS
• Editor of Merchandising Department Manual; Treasurer; Collegiate Merchandising Association
• Kappa Omicron Nu National Honor Society
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