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US-Connecticut-New Haven
10+ yrs
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System Analyst
A goal-oriented, attentive, and dedicated information technology professional with wide ranging experience in network administration, desktop support, project management, system analysis, IT security, failure analysis, installations, backups and data entry. Proven background in workstation rollouts, pc and server moves. Maintains virus protection on servers/workstations, troubleshooting virus issues and evaluating virus threats. Works well with people on different projects, continually leading and effectively resolving problems to assure long-term business growth and success.
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ort
· Continuously evaluated issues brought up by site desktop technicians while leading the PC Steering Committee with the goal of integrating the problem resolution process into the new US Release Management procedures.
· Implemented and administered virus scanning software, Trend OfficeScan, and Microsoft patch update software (SUS) to protect company assets and minimize exposure to virus threats.
Project Management
· Coordinated site procedures during special incentives from Dell, doubling the number of lease replacements within one quarter. This led to a $20,000 cost reduction and the highest PC lease cost savings of all sites across the US.
· Planned, coordinated and implemented the conversion of an existing NDS print environment into Microsoft NT print environment during the Data Center Consolidation project.
· Project leader for various site–wide software implementations, including the Lotus Notes rollouts (4 to 5.12, then to Notes 6.5), converting Tivoli remote control and NDS (NAL) software distribution to a new LANDesk environment
· Performed key role in SAP rollout by setting up host names and configuring static IP addresses for over 300 Xerox printers at the site.
PROFESSIONAL EXPERIENCE:
Bayer Corporation, West Haven, CT 2000 – 2004
System Analyst
· NT administrator for entire West Haven site.
· Skill set included creating ids, adding/removing access to file shares, setting up printers in the Microsoft NT, Novell and Citrix environment.
· Used LANDesk Management suite to create and distribute software packages.
· Used Trend Officescan and Microsoft SUS to provide virus security and patch updates to the site.
· Sole administrator for the corporate PC lease management system for all West Haven assets.
Dana Engine Management, Branford, CT 1997 - 2000
Network Administrator
· Solely maintained and provided daily problem resolution for 6 Netware version 4.X file servers, 6 Windows NT 4.0 servers, a Citrix Server and a Red Hat Linux Server.
· Developed and deployed server backup resolution process.
· Coordinated with vendors to execute various projects, including workstation rollouts, network cabling upgrades, and server moves.
· Designed and implemented Help Desk problem resolution process.
· Coordinated the rollout of Lotus Notes version 5 to all Engine Controls sites.
WANG/I-NET, Contracted to SNET, New Haven CT 1996 - 1997
On-site services
· Solely maintained and provided daily problem resolution for Netware version 3/4.X file servers.
· Supervised daily assignments and provided senior technical support for PC support specialists.
· Provided daily problem resolution for 300+ workstations at the George Street complexes.
· Acted in the installation of Microsoft Office Suite, Outlook, TCP/IP software, Windows 95 and Windows NT on workstations.
Aetna Life & Casualty, Middletown, CT 1990 – 1996
Network Operations and Support
· Performed Novell administration for Middletown site.
· Coordinated with other departments to execute various projects, including workstation rollouts, and PC moves.
University of New Haven – West Haven, CT 1985 – 1990
Data Entry Operator - Entered in registration information for the Division of Evening Studies.
EDUCATION/TRAINING:
B.S. Southern CT State University – Management Information Systems, expected May 2006
A.S. Greater New Haven State Technical College - Data Processing - Math/Science (1985)
Certified Novell Engineer 5 (2000), Microsoft Certified Professional (1999), Compaq Accredited Systems Engineer (1999), October 1997, Certified Novell Engineer 4 (1997), Certified Novell Engineer 3 (1995)
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