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data base designer and developer Resume
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US
1-3 yrs
Front Office Coordinator
Experienced, ambitious, detail-oriented Office Coordinator and Customer Service Representative, currently enrolled in extended studies courses at George Mason University, and pursuing a Master¡¦s degree. Strong academic background in theoretical and quantitative economics. Seeking a position as a Research Assistant in the fields of public policy, consulting or analysis with aspirations for advancement. Experience includes designing, developing and implementing new billing & scheduling processes in response to highly dynamic environments, and training and mentoring new hires. Ability to communicate effectively with people of diverse backgrounds and levels of authority. Excellent written and oral communication skills. Consistent prompt delivery of projects within time-sensitive deadlines. Fostered strong relationships among the staff and within the community. Excellent leadership, supervisory, and time-management skills.
uiries.
„h Cataloging chart inventory from 2002 to present; leading and supervising in daily administrative tasks including data entry, billing and coding; scheduling and greeting patients; answering telephones; maintaining office supply inventory.
„h Devising and redesigning office forms, policies and procedures for greater effectiveness; maintaining patient records; generating financial inquiry statements for auditing purposes.
COMMONWEALTH ORTHOPAEDICS & REHABILITATION, PC October 2002 ¡V February 2004
Physical Therapy Aide
„h Coordinated with physical therapists to instruct and supervise patients in therapeutic exercise; structured patient visits in accordance to observed progress, diagnosis and time constraints.
„h Ensured gym area upheld local and state accreditation standards; acted as liaison between patients and medical equipment supplier.
TICKETS. COM October 2001 ¡V October 2002
Customer Service Representative
„h Provided customer support for purchasing department; conducted information assistance for high volume calls; trained and mentored new hires in training process.
COMPUTER SKILLS
Programs: MS Access, Excel, Outlook, PowerPoint and Word; SHAZAM! econometrics program, Ntierprise health care management program, and Telnet.
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