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Support Services Specialist Resume
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US
5-10 yrs
No
No
Sales Representative
To Whom It May Concern:
My name is Pia Concepcion and I am responding to your website advertising for student positions. I am interested for a position for the summer of 2005. Please regard this letter as my formal application. Enclosed is my resume showing my education, experience, and background.
I am pleased to submit my application for the position of a student summer associate in your company. I believe I have the academic training, work experience, and aptitude to successfully perform the requirements of any job that you offer.
As a third year Economics student at McMaster University I have developed excellent organizational and problem solving skills. These consist of research, presentation, analysis, as well as communication skills.
I have extensive customer service experience. I have worked in various establishments, which entailed frequent interaction with people. I have learned the importance of being customer oriented, objective, and empathetic when handling inquiries, problems, and client concerns.
As a full-time working student I have a strong sense of responsibility and have become a hard working, dependable, and resourceful person. I believe I would be an asset to your organization and able to provide quality service that will please you and the other associates I would be working with.
I look forward to hearing from you. If you wish to discuss my qualifications further, I will be available for interview at your convenience. I may be reached by phone or e-mail.
Sincerely,
Pia Concepcion
OBJECTIVE
I am seeking a position that will teach skills and qualifications beneficial for my field. I am also looking for experience to help me pursue future careers.
QUALIFICATIONS AND SKILLS
• Fluent in English and French
• Excellent time management and achievement of goals and completion of all given tasks
• Friendly personality and great communication and teamwork skills
• Exceptional computer skills with experience in many different programs such as Excel, Microsoft Word, SPSS, Microsoft Outlook, Internet explorer, Adobe and Powerpoint
• Very punctual and enthusiastic and have ability to keep focused on tasks and well organized
EDUCATION
2002-Present Level III Economics BA program, McMaster University
EMPLOYMENT
Titles Bookstore, McMaster University
May 2004 – September 2004
Temporary position for summer and rush period, Cashier, Sales representative
• Dealt with cash
• Interacted and assisted customers with needs
Hard Rock Café & Club 279
June 2003 – August 2003
Full time position for summer, Yonge & Dundas, Hostess, Busser, & Server
• Informed and seated guests
• Served food
• Cleaned and prepared tables
• Daily opening and closing tasks as well as special duties needed per event
Old Navy
May 2001 – January 2003
Part time position, Eaton Centre & Square One, Sales Representative and Cashier
• Handled cash on a daily basis
• Part time supervisory role at Square One
• Assisted with opening and closing of cash registers
• Floor sales, interacted with customers by giving them the necessary knowledge
• Worked in opening and closing of store, Worked with shipment and inventory
• Custodial work
Laura Secord
September 2000- September 2001
Part time to full time position, Sheridan Mall & Oakville Place, Sales Representative and Cashier
• Opened and closed store regularly, including cash reconciliation and custodial work, Some managerial work, including responsibilities for inventory
• Handled cash and other paperwork on daily basis while still helping customers with exceptional service
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EMPLOYMENT
Titles Bookstore, McMaster University
May 2004 – September 2004
Temporary position for summer and rush period, Cashier, Sales representative
• Dealt with cash
• Interacted and assisted customers with needs
Hard Rock Café & Club 279
June 2003 – August 2003
Full time position for summer, Yonge & Dundas, Hostess, Busser, & Server
• Informed and seated guests
• Served food
• Cleaned and prepared tables
• Daily opening and closing tasks as well as special duties needed per event
Old Navy
May 2001 – January 2003
Part time position, Eaton Centre & Square One, Sales Representative and Cashier
• Handled cash on a daily basis
• Part time supervisory role at Square One
• Assisted with opening and closing of cash registers
• Floor sales, interacted with customers by giving them the necessary knowledge
• Worked in opening and closing of store, Worked with shipment and inventory
• Custodial work
Laura Secord
September 2000- September 2001
Part time to full time position, Sheridan Mall & Oakville Place, Sales Representative and Cashier
• Opened and closed store regularly, including cash reconciliation and custodial work, Some managerial work, including responsibilities for inventory
• Handled cash and other paperwork on daily basis while still helping customers with exceptional service
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