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Employment Services Supervisor Resume


Contact Candidate


Name:

See Resume

Location:

US

Experience:

10+ yrs

Most Recent Job Title:

Employment Services Supervisor

Objective:

To obtain a position in Management which will allow to use my skills in employee productivity, supervision and new program development

Resume Text:

.....Begin Resume Preview.....


l on OMR and OVR mandated policies and practices specific to Employment Services

· Negotiate contracts for Performance Based Job Coaching with OVR representatives which to date have generated more than ¼ Million dollars in revenue for the agency

· Develop contacts resulting in multiple job placements for program participants

· Perform on-going Quality Assurance reviews for all Employment Service participants charts

· Provide comprehensive Intake Assessments

· Member of Elwyn, Inc Marketing Team



NPHS Girard Medical Center Philadelphia, PA.

Coordinator/Social Worker Extended Acute Unit (EAU) 2002 – 2003



· Developed job description for EAU Coordinator

· Provided administrative supervision for EAU staff to ensure units compliance with JACHO requirements

· Collaborated with the Office of Behavioral Health to ensure compliance with State mandates toward efficient operation of the EAU

· Provided all social services to the 22 court committed patients from admission through discharge

· Developed and maintained tracking system of all patients upon discharge toward ensuring compliance with outpatient treatment recommendations



Community Behavioral Health Philadelphia, PA.

Model Court/BHS Family Court Coordinator 1999 – 2001



· Member of Family Court, Dependency Division – Court Improvement Project

· Developed Model Court Policy Manual and job descriptions for interrelated departments to assist with targeted population

· Collaborated with Judges, Attorneys, DHS Workers and family members in the mediation process to determine appropriate treatment modalities

· Reviewed clinical evaluations and approved treatment in accordance with managed care protocols

· Ensured access to treatment and ancillary services for low income participants to encourage family preservation

· Compiled and identified in-network Mental Health and Substance Abuse service providers specializing in treating individuals participating in the program

· Collected and assessed statistical data for compliance with federal program requirements, judicial orders and tracking purposes

· Member of the CBH Ethics Committee



Member Service/Intake Coordinator 1996 – 1999



· Collaborated to develop Member Service Policy and Procedure Manual

· Interviewed, hired and supervised 22 Member Service Representatives

· Provided 24-hour/7 day availability to staff. Created scheduling format for the agency’s Clinical Division

· Monitored member complaints/grievances to ensure State compliance. Reported results in monthly Consumer Satisfaction forum

· Blended the Intake and Member Service departments, assuming supervisory responsibility for 20 additional employees

· Provided ongoing Intake Statistical Reports

· Monitored and provided direct supervision for Suicide Hotline calls

· Served on Quality Assurance committee

· Interfaced with Information Systems department toward development of integrated client database



Parkview/Graduate Parkview Hospital Philadelphia, PA.

Administrative Liaison/Clinical Social Worker 1991 – 1996



· Administrative supervision for all clinical staff on the 24 bed Psychiatric unit

· Audited charts for JACHO compliance

· Trained hospital staff on all phases of Involuntary Commitments and Mental Health Court process. Reviewed all commitments presented for admission

· Member of Psychiatric Triage Team

· Consulted with Physicians and provided mental health consults for physical medicine service

· Provided an array of social work services to patients admitted to the Mental Health unit and their families

· Performed clinical continued stay reviews with Managed Care providers and State reviewers



Metropolitan Hospital Philadelphia, PA.

Clinical Social Worker 1987 – 1991



· Prepared Social Histories for patients admitted to the 24 bed Short-Term Involuntary Commitment Unit

· Responsible for all aspects of case preparation for Mental Health Court

· Educated families on the Mental Health Court process

· Provided discharge planning and referrals/transfers to longer term care units

· Interfaced with Psychiatric Emergency Service Physicians and Mental Health staff. Approved and scheduled admissions



Education

LaSalle University Philadelphia, PA.

Bachelor of Social Work 1976

Dean’s List

Vice-President of Black Students of LaSalle



References available upon request


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