Customer Service, Software Sales Resumes in US-Ohio-Cincinnati: See Resume

Customer Service, Software Sales Resume

Contact Candidate

Name:

See Resume

Location:

US-Ohio-Cincinnati

Experience:

10+ yrs

Willing to Relocate:

Willing to Travel:

Most Recent Job Title:

Customer Service, Software Sales

Personal Website:

Objective:

Customer Service/Inside Sales Representative

Resume Text:

Let us help you find a job, submit your resume now.

.....Begin Resume Preview.....

latest IBM Server product.

· Assisted Fidelity Director of
Contracts with a complex list of
software products for Fidelity’s
use in their overseas divisions.

· Experienced in software consulting
on Volume License Programs (VLA)
and shrink-wrap solutions for
CompuCom strategic software
customers.

· Extensive knowledge of Microsoft,
IBM/Lotus, Novell, Computer
Associates, and Veritas license
programs.

· Utilize suggestive selling
capabilities, to secure add-on
sales.

· Won Software Employee of the
Quarter Award 3 times.

CompuCom Systems, Inc. 1994 – 2001
Pre-Sales Computer Hardware Technical Support

Provided pre-sales hardware configuration support to the Corporate Account Center, Technical Marketing Reps, CompuCom Customers, and Field Personnel via phone support.

· Job duties included maintained
current knowledge of computer
hardware releases, product changes
and configuration assistance.

· Utilized suggestive selling
capabilities to secure add-on
sales.

· Chosen to conduct pre-sales
technical training for all new
associates.

· Offered internal training of
hardware solutions, on-line tools
and order processes to inside sales
personnel.

· Created pre-sales questionnaires
and product guides for the entire
department to utilize.

· Organized and maintained hardware
support libraries and databases.

· President’s Club Award Recipient.

Micro Center 1991 – 1994
Retail Sales/Assistant Phone Sales Manager.

Managed the staffing function for the retail telephone sales department. Monitored the ASPECT phone system, entered the new sales personnel phone login ids, and ran departmental reports for the supervisor.

· Worked in the retail telephone
sales department, and on the retail
sales floor demonstrating various
computer products.

· Consulted with customers to
determine solutions to meet their
immediate and future needs.

EDUCATION:
Associates Degree in Management Information Systems. Graduated Cum Laude from Cincinnati Technical College.

REFERENCES:
Available upon request.

A job posting with Bronze, Silver, or Gold Priority is required to veiw full resumes.
Click here to post a job now.

LUCKYDOGJOBS

The Lean and Mean Job Hunting Machine