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Customer Support Manager Resume
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US-Oregon-Southern
10+ yrs
Yes
Yes
Director,physician
A highly qualified and experienced physician licensed in Russia with an accomplished background in Cardiology and Emergency Medicine seeks a position associated with medical field industry. I am skilled in management / administration roles and functions; an organizer who allocates and co-ordinates resources, both human and material, to best effect. Articulate and confident, a strong communicator who uses initiative, time management and confidence in a personal performance role and establishes stable relationships at all levels. I am proactive and innovative with in-depth knowledge of medical science, business management and public relations area. Fluency in Russian and English with culturally-diverse background complements a willingness to apply new medical concepts and techniques for successful management, coordination, technology training, medical research, fund raising and sales.
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ll levels. I am proactive and innovative with in-depth knowledge of medical science, business management and public relations area. Fluency in Russian and English with culturally-diverse background complements a willingness to apply new medical concepts and techniques for successful management, coordination, technology training, medical research, fund raising and sales.
Professional Experience
Laboratory Corporation of America / Gastroenterology Consultants P.C.,
Medford, Oregon 2002-Present
Technician
Establish and foster good business relationship with the client.
Problem solving, coordinating laboratory ordering, appropriate use
of ICD-9 codes and clinical tests.
Developed laboratory forms and documents to improve quality of
services.
Educational staff meetings: Analyze, prepare and provide information
on newly developed clinical testing.
Received extensive training in laboratory work, including various
laboratory testing and techniques, excellent phlebotomy skills.
Knowledge of FDA / CRO / ICH / GCP Guidelines.
Ensure appropriate specimen collection and processing.
Provide / request adequate medical and billing information.
Follow safety and continue education requirements.
Olga Hice Page Two
Trew Longevity Center, Inc., Medford, Oregon 1998-2002
Consultant
Meridian Stress Assessment /acupuncture based tests/.
Bio-Terrainian Assessment /blood, urine, saliva laboratory tests/.
Blood draws and intravenous treatments.
Participated in Anti-aging conferences in Florida, Utah and Canada.
Gateway America, Inc., Medford, Oregon /not-for-profit organization/ 1993-Present
Director /Volunteer/
Management duties, fund raising, collecting medical equipment,
coordinating international shipping, coordinating packing crews,
verifying documents, and interviewing international applicants for project
worthiness.
Successfully completed seven international projects.
Real Estate & Insurance School of Oregon, Medford, Oregon 1996-Present
Owner / Director
Marketing, recruiting, personnel management, public relations,
financial reporting, negotiation.
Contribute to successful business growth and double of gross
business income.
Hospital #3, Sverdlovsk, Russia 1986-1992
Cardiologist and Emergency Room physician
Work with a clinic population with a high incidence of cardiovascular abnormalities, valvular and septal defects, conductivity abnormalities.
Sub-specialty in youth cardiology.
Medical personnel management.
Hospital #32, Sverdlovsk, Russia 1983-1986
Internship, residency, specialty training.
Ural Oncology Hospital, Sverdlovsk, Russia 1979-1981
Nurse Practitioner / Part time
Clinical research experience
Septal defect variations and clinical manifestation in young adults. - Clinical research for Army Recruiting Center. 1990-1991
Mitral stenosis: Post-surgical outlook in sub-symptomatic
patients. - Clinical research for the Institute of Medical
Technology. 1988-1989
Olga Hice Page Tree
Public relations, management experience
Gateway America, Inc., 1993-Present
Medford, Oregon /not-for-profit organization/
Management duties include fund raising, interviewing
international applicants, coordinating packing crews,
collecting medical equipment.
Real Estate & Insurance School of Oregon, 1996-Present
Medford, Oregon
Owner / Director duties included marketing, annual business
analysis for Oregon Department of Education, personnel management,
public relations, financial reporting, negotiating.
Education, certification
Medical School, Sverdlovsk, Russia 1976-1983
Medical Institute, Leningrad, Russia 1988-1989 Cardiology; Specialty training.
Central Cardiology Institute, Moscow, Russia 1990-1991
Cardiology; Specialty training.
MSA, BTA Technician Certification 1998
Anti-Aging and Functional Medicine- New achievements 1998-2002
US - based and International Conferences.
Phlebotomy certification 2001
References
Helen Trew, MD, Trew longevity center, Inc., Owner (541) 770-1147
Mark Denis, Labcorp, Regional manager 1-800-676-8033 ext. 7164
Cheryl Gonzales, Labcorp, Senior Account Manager 1-800-676-8033 ext. 7167
Owen Goldman, Owenchik Publication, Inc., Owner (541) 770-8026
Gastroenterology Consultants, Inc., (541) 779-8367
Antony Haulk, MD
Paul Schleinitz, MD
Peter Adesman, MD
John Walker, MD
Kris Jacobson, MD
Gregory Winters, MD
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