Programmer/Analyst Resumes in US: See Resume

Programmer/Analyst Resume

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Programmer/Analyst

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Position where I can utilize my current skills to provide top-notch technical support, systems analysis, design, programming, and customer support.

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APEX DATA SYSTEMS, Tucson, AZ
7/98-4/04
Senior Programmer/Analyst
Programming and analysis of a Consolidated Administration and Claims Insurance system written in COBOL and SQL using ISAM files and Pervasive and Oracle databases. Coordinate with customers to gain complete understanding of their requirements. Analyze requirements to determine the most efficient, feasible design solution. Lead a team of programmers to ensure the project is completed within time and budgetary constraints. Interact with customer service staff for testing of project functionality and writing of software documentation. Provide technical assistance to customers with initial installation of software and security hardware on each customers workstation. Support programmers and customer service staff in difficult situations with customers when resolution is not easily obtained.

US AIR FORCE
6/90-4/98

Computer Systems Programming Specialist, Tucson, AZ
1/97-4/98
Created detailed diagrams, documented plans, and coordinated with several other organizations to ensure uninterrupted network and telephone services for all customers upon relocation into two newly renovated buildings. Documented key procedures and processes employed in acquisition, project management, and standardized media labeling and marking. Lead planner for over 20 highly complex enhancement projects, staffing over 30 small computer upgrade initiatives requiring government purchases, saving scarce dollars by finding lowest price available for specified products and equipment. Conducted 100 percent inventory of all small computer hardware and software, including configuration. Input all information into a comprehensive database, enabling planners to quickly identify systems most in need of upgrade or replacement, resulting in more efficient means to solve computing deficiencies.

Strategic War Plans Programmer Analyst, Omaha, NE
5/93-12/96
Provided direct technical support to customers by eliciting software requirements and then supporting use of resulting software changes, responding to immediate need for assistance, analyzing output to isolate the problem, implementing the solution to assure product delivery on schedule. Coordinated the software management system for 1690 software modules written in COBOL, FORTRAN, and Assembler. Created detailed procedures for use of the new system, easing the transition of existing personnel. Complete responsibility for COBOL software that generated crucial documents. Discovered and resolved several unforeseen critical IDMS software modernization problems. Completed large-scale conversion of entire COBOL systems interface to the database. Restructured, modernized, and documented 48 COBOL modules, reduced program complexity by 74 percent, greatly increased crucial software supportability. Reduced software maintenance time by 25 percent by redesigning 50 software DMS modules to eliminate need for massive end-of-year updates and minimize software system downtime by drastically reducing the complexity of the DMS system. Received the Joint Service Achievement and Joint Service Commendation Medals.

Electronic Intelligence Analysis Software Programmer, Omaha, NE
6/90-5/93
Analyzed requirements, designed, coded, tested, and implemented 14 new COBOL programs and accompanying documentation. Provided greater flexibility and ease of analysis by customers. Decreased turnaround time by 8 hours. Reduced computer problems by over 30 percent, giving customers speedier products with greater confidence in the final results. Selected as lead programmer in modifying 24 complex COBOL programs with software changes finalized 1 week ahead of schedule. Designed a major software enhancement to increase customers efficiency, electronically automating the transfer of data between major computer systems. Sped up the data transfer time by 3.5 hours. Eliminated many errors by removing the possibility of input errors in the process. Designed and implemented automation of the process of manually cross-referencing data involving a 3000-page report, reducing production from 8 hours to 20 minutes. Wrote a COBOL/IDMS program that detected and corrected over 370 errors on the database. Rewrote comprehensive documentation for two subsystems to conform to government standards, reducing customer training requirement by 1 week and expanding the customers knowledge of our software.

Education

Pursuing Bachelor of Science in Information Technology - expected completion in June 2005.
Communications-Computer Systems Programming Specialist course.
Other Classes: IBM COBOL, TSO/ISPF, FORTRAN, IBM Mainframe Utilities, SQL, Integrated Database Management System, Introduction to and Advanced UNIX, C and C++.

References
Bill Bennett 803-264-5880 803-351-7955
John Holt 402-291-2549

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