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Configuration Technician Resume
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US
5-10 yrs
No
Yes
Account Liaison
To acquire a position that will showcase hard work, dedication, and the ability to learn quickly which will prove to be most valuable to any organization.
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p Northbrook, IL
Scope: Accounts Liaison for the largest integrated producer of nitrogen, potassium, and phosphates, which has an operating budget of $341 million.
Acquired the top 5 accounts.
Overseen 125 accounts in the Northeastern and Southeastern region of United States.
Served as a consultant/advisor to assigned sales representatives on customer accounts.
Trained new Account Liaisons on procedures and account maintenance.
Employed changes in policies and procedures to permanently correct the cause of customer complaints.
Implemented training procedures in areas of expertise to Process Advance Training System.
Maintained records of the freight logical shipping points and order activity.
Located and relocated vehicles/rail cars.
Conducted sales presentations on behalf of the Purified Acid Division to the sales force and top executives. (C.E.O., C.F.O, and the President of Potash Corp.)
Administrative Sales Technician 1998-2000
Grand National Bank Northbrook, IL
Scope: Two years as an Administrative Sales Technician providing support to loan officers and customers at Grand National Bank.
Documented, evaluated, and resolved customer complaints in a timely manner.
Served as an advisor for financial planning to customers.
Prepared, managed training briefs and evaluated reports for account files.
Overseen all monetary transaction for account holders.
Completed task by complying with suspense dates; retrieve data from information sources by the use of manual and electronic resources.
Chemical Operations Specialist 1990-1998
United States Army
Scope: Eight years serving as a Chemical Specialist; providing support to staff and soldiers at military levels for biohazard warfare. Supervised and evaluated 4 military personnel also conducted and overseen inspections for chemical training. Developed daily, weekly, and quarterly reports for military chemical operations. Supervised the maintenance on equipment. Assisted in the establishment, administration, and application of Nuclear Biohazard and Chemical (NBC) defense measures. Assigned duties and instructions to subordinates in work techniques and procedures.
Implemented chemical training for 500 soldiers.
Maintain equipment and records for all soldiers.
Accountable for chemical equipment valued at $1 million.
EDUCATION
Currently Oakton Community College 2006
Des Plaines, IL Science
Graduate United States Army Primary Leadership Development 1995
Course
Fort Stewart, GA
Graduate Basic/Advance Individual Training 1990-1991
Fort McClellan, AL
Graduate Shawnee High School 1990
Lima, OH
COMPUTER SKILL
Window 98, Windows XP; type 40 wpm.
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