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US
5-10 yrs
No
Yes
Receptionist
bobbie930@hotmail.com
To utilize my skills to secure a position that will allow me to have a career not just a job. To become an employee of a company that values the individual which will allow me to grow both professionally as well as personally.
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alk in Center’
04/04 - 07/04 New York Compensation Insurance Rating Board New York, NY
Data Processor
• Screened, checked and compared data on claims forms for completeness and accuracy prior to processing
• Processed corrections and adjustments based upon computer generated transactions and error listings
• Created new policies as needed and crafted letters to insurance carriers requesting pertinent information
02/03 - 03/04 National Bank of New York City Flushing, NY
Customer Service Representative
• Opened and closed checking, savings, CD and IRA accounts
• Maintained general ledger accounts on a monthly basis, balanced ATM’s daily
• Processed and posted transactions, and handled all other client transactions as requested
08/98 - 06/01 CitiGroup Englewood Cliffs, NJ
Account Specialist
*** Assisted other departments with investigations of errors
• Performed account reconciliation; reviewed and posted accounts payable and accounts receivable
• Maintained accurate accounting and financial records and verified data
• Balanced and adjusted accounts and journal entries
• Processed returned items by re-depositing them and / or charging back to the clients credit card(s)
06/96 - 06/98 PNC Bank Englewood Cliffs, NJ
Head Teller
*** Trained as ‘Customer Service Representative’ where I opened and closed ‘Checking’ and ‘Savings’ accounts and processed loan applications
• Audited ‘Tellers’ on a monthly basis; managed 3 ‘Tellers’; conducted prospective staff interviews
• Held monthly sales meetings to better promote products and services and insure being on track with targeted goals
• Balanced ATM’s daily, maintained cash levels, shipped and received cash
EDUCATION
1993 University of the State of New York Albany, NY
High School Equivalency Diploma
REFERENCES
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