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US
5-10 yrs
Yes
Yes
Sr.Executive(Back Office Operations) Underwriting
Being a FAST LEARNER , ACCOMODATIVE , DOWN TO EARTH , PATIENT has always helped me in getting recognised for my job skills.
My Objective is to provide my best skills and acquire the best of knowledge to promote myself in the industry/organisation, as I believe that "Success is to flow like a river through a road of rocks" hence I would like to grow with bigger aspirations since sky is the limit.
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Key Responsibilities : Customer Support (Operations)
Underwriting, Invokation, Policy Numbering & Despatch,
Reporting R.O / H.O, Customer Complaints (Policy Bond
Despatch) , Agency Licensing, Assigning Agency Code etc…
29.09.2002-12.02.2005 : Allianz Bajaj Life Insurance Co. Ltd.
Responsibilities : Customer Support (Operations)
Underwriting, Invokation, Policy Numbering & Despatch,
Reporting R.O / H.O, Customer Complaints (Policy Bond
Despatch) , Agency Licensing, Assigning Agency Code etc…
11.01.1998 –May’2002: STG International Ltd.
Responsibilities : Centre Manager
Brand Promotion, Various Sales Promotional Activities, Generating Prospects and Follow-ups,
Administration , Customer (Student) Handling ,
Course / Career Counseling , Reporting R.O / H.O,
Incorporating Business Dev. Agenda , Tele Mkt’ing.etc…
Achievements: #.I have been working in the company since induction. .
#.STG Ranchi secured Top Three business generating STG centers in the entire Eastern Zone during the financial year 1999-2000-2001
#.Under my leadership we successfully conducted training of more than 400 students till date.
#. I have been conducting seminars on Presentation Skills, Communication Skills and Personality Development Skills.
Jan 1997–Dec 1997: P.S. MoneyCraft & Fintech Ltd.
Responsibilities : Customer Care Manager
Customer Handling, Inventory Maintenance, Issuing Invoices,
Sale Letters, Customer Promotion Activities, Handling
Customer Redressal .
Achievements: # ‘CRAFTRACK’ (bi-monthly news magazine) saw a new horizon with my able participation
#.Successfully Handled all the Customer Requirements, Conducted Customer Meets, Ensured proper services to all the clients.
#.I conducted Customer Meets, inclusive of various
entertainment, customer thoughts and valuable
suggestions, encouraging the participation of the valued
Customers.
Jan 1995–Dec 1996: Ashok Automobile(R)Pvt.Ltd.(Auth.Dealers Of H.M)
Responsibilities : Customer Care Manager
Customer Handling, Inventory Maintenance, Issuing Invoices,
Sale Letters, Customer Promotion Activities, Handling
Customer Redressal .
Achievements: #.Successfully Handled all the Customer Requirements, Conducted Customer Meets, Ensured proper services to all the clients.
#.I conducted Customer Meets, inclusive of various
entertainment, customer thoughts and valuable
suggestions, encouraging the participation of the valued
Customers.
Academic Profile:
B.A. ENG (HONS) : St. Xavier’s College RNC : 1994 : IInd Class
I.A. : Nirmala College RNC : 1990 : IInd Div
I.C.S.E. : Sacred Heart Convent RNC : 1988 : Ist Div.
Professional Qualifications:
#.1.5 Yrs. Post Graduate Diploma In System Management : NIIT / RNC
#.Attended a training program on Sales Meet and Tele-Marketing conduced by
NIS / SPARTA
Personal Details:
Date of Birth : 15.03.1974
Father’s Name : Mr. B.N. Banerjee
Languages Known : English,Hindi,Bengali
Hobbies : Reading Fictions, News Articles, Writing Articles, Poems,
Music, Fine Arts etc…
Reference : Mr. Tapas Mallick(Director)
STG International Ltd. (RNC/JSR-(Sakchi/Bistupur)
Place:
Date: Signature:
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