Assistant Director of Finance Resumes in US: See Resume

Name:

See Resume

Location:

Experience:

10+ yrs

Willing to Relocate:

Yes

Willing to Travel:

Yes

Most Recent Job Title:

Assistant Director of Finance

Personal Website:

Objective:

Seeking a position with a progressive, expanding firm offering growth potential within the organizational structure. Willing to relocate and/or travel.

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red all general ledger accounts making sure they were properly reconciled per corporate SOP’s
Prepared and taught checkbook accounting to Managers of various departments
Supervised A/R, A/P, payroll and credit card dispute personnel
Reconciled Bank Accounts
Prepared financial reports according to corporate SOP’s
Participate in “MOD” coverage as required
Attended and participated in pre-convention meetings
Embraced and utilized the philosophies of the corporate office when dealing with guests and employees. Including a friendly, service-oriented outlook and maintaining high standards of personal appearance and grooming.
Monitored and audited all internal financial controls including purchasing, cash handling and disbursements, inventories, hotel assets, master keys, payroll, employee records and records retention facility. Monitored and prepared financial reports in accordance to corporate requirements meeting various due date. (2002 - 2004)

Wyndham International Inc. Property Management Corporation
Corporate Credit Manager & Operational Specialist

Traveled for Corporate office to Hotel properties that were in distress. Helped identify, correct, mentored and trained A/R property personnel, and wrote and published Local Standard of Operations pertaining to individual hotel following Corporate Standard of Operations Manual.

Initiated processes that proved to lead to improvements, monitored changes in conditions and compliance to Corporate SOP’s. Utilized industry tools to establish/enforce credit limits and policies, performed regular account reviews/visits, direct collection analysts regarding accounts receivable, and managed customer complaints, following through with corrective measures to keep them from happening in the future.

Thirteen years experience in Customer Service Industry. Posses the essential skills include the ability to make autonomous and immediate field decisions with customers and to analyze and interpret financial information. Top negotiation skills and strong computer proficiency with emphasis on Property Management Systems, Microsoft Excel, and Microsoft Word programs. (1998 - 2002)

Wyndham International Inc., formally Carnival Cruise Hotel & Resorts.
Radisson Plaza Hotel at Kalamazoo Center
100 W. Michigan Ave.
Kalamazoo, MI 49007

Night Manager/Asst. Front Office Manager - Managed Four Diamond, President Award winning hotel, with 281 rooms & suites; Front Desk Operations, PBX, Bell Station, and Ninth Floor Plaza Club Room. Responsible for 30 full/part time employees; Supported and Interacted daily with reservations staff, i.e.: Yield Management, Forecasting, and taking Reservations, resulting in increased ADR rate by 10% with sold out status for a large part of the year. Developed and Maintained working relationship with clients and hotel staff; Provided extensive Customer Service via telephone and direct contact; Handled customer complaints, resolving problem elements; Interacted with various departments to ascertain greatest customer satisfaction; Implemented 100% Guest Satisfaction program, working closely with Executive Staff; Generated open files to ensure that satisfaction; Cooperated in team endeavors, i.e.: Sales Cold Calls, Banquets Set Up and Service, Housekeeping duties, and Restaurant chores when needed.
(1996 - 1998).

Wyndham International Inc., formally Carnival Cruise Hotel & Resorts
Radisson Plaza Hotel at Kalamazoo Center
Accounts Receivable/Credit Manager - Developed and Maintained direct bill customer base and accounts; Audited Front Desk, Reservations, Sales, Catering, Banquet, and Outlets accounting practices and procedures in relation to billing; Developed Policies and Procedures resulting in increased receivable percentage yearly; Taught new recruits and management staff in credit policies and procedures; Acted as liaison between customers and staff regarding accounts; Investigated, Tracked, and Expedited Billing Disputes; Researched interdepartmental queries and provided results to requester; Recognized for ability to plan, organize, and coordinate Accounts Receivable Data Base. Demonstrated ability to increase receivable resulting in increased corporate cash flow. Responsible for setting up and maintaining well run credit department; Set up and oversaw direct bill customers and their accounts, maintain all pertinent back up; Credit reports; Helped out in all other areas of hotel as needed. (1991 - 1996).

Assistant Manager - Deb Shop, Kalamazoo, MI 49009. Managed all phases of store operations; Responsible for 15 employees. (1989 - 1991).

Income Tax Preparer/Bookkeeper - Accura Tax & Accounting Services, Portage MI 49002. Prepared and Audited, personal and business tax returns. Prepared customer accounts; Maintained company books; Prepared payroll accounts. (1970 - 1989).

Administrative Assistant - Kalamazoo Board of Education, Kalamazoo, MI 49008. Secretary to Head Accountant and Business Manager. Prepared monthly financial reports; Monitored cash flow; Provided bookkeeping skills. (1969 - 1970).

Assistant Manager/Bookkeeper/Management Trainer - Three Sisters, Inc., Rapid City, South Dakota 57709. (1966 - 1969).

Accounting Assistant - Reliance Panelyte Inc. Kalamazoo, MI 49001, Set up Corporate Ledgers; Sales Representative Expense Accounts; Accounts Receivable and Payable; Interpersonal Communication with all level of corporate employees and Direct/Indirect Communication with customer. (1965 - 1966).

EDUCATION:
Western Michigan University – Business Administration - Did not Graduate.

Kalamazoo Valley Community College – Business Administration – Did not graduate. Did receive Certificate to Prepare and Audit Business and Individual Income Taxes.
H & R Block KVCC sponsored class work for 5 credit hours; passed with a 3.5 average.

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