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Heather
US-Arizona-Phoenix
5-10 yrs
Sales Support Specialist
Currently searching for a part time opportunity to showcase my exceptional clerical skills from home.
includes email, research, downloading files and programs, instant messaging and more.
• Self motivated, able to multi-task with a keen eye for detail, completing projects on or before schedule without sacrificing quality and accuracy.
NextStudent Inc. Phoenix, AZ. 11/2005-Present
Sales Support Specialist
Update and maintain client accounts, monitor and track the progress of over 2500 applications currently active at the Department of Education. Complete consolidation applications by obtaining missing paperwork and information. Keep both borrowers and Education Finance Advisors appraised of all information relating to their consolidations, via telephone, fax, and email.
Provide the sales and managment teams any clerical support necessary to reach company
goal of one billion dollars in loans this fiscal year.
Student Services Phoenix, AZ. 03/2001-Present Owner, Word Processor
Service mostly college students by creating professional looking assignments from handwritten, taped and digitally recorded originals, such as term papers, thesies, and
dissertations. Assist in background and statistical research online, for many of the above assignments and as a useful tool for preparation of resumes, other business and education related documents, flyers, brochures,
business cards, invitations and stationary.
Tommy’s Italian Kitchen 01/2001-10/2005
Personal Assistant to the Owner
Payroll and bookkeeping, ordering and receiving supplies, hiring, scheduling and supervision of staff, marketing in local news papers and organizing special sales promotions.
Answer One Comm. Phoenix, AZ. 10/1995-12/2000
CSR/Assistant Manager
Answer multiple phone lines, take and dispatch messages according to individual client instructions, via telephone, email, fax, pager, and alpha numeric pager.
Resolve customer and employee conflicts and complaints. Schedule 35-40 employees to provide constant phone coverage, 24 hours a day, 365 days a year. Program new customer accounts and keep existing accounts current.
Tulane University New Orleans, La. B.S.
Biology/Chemistry dual major, 12 credits needed to graduate, Pre-med curriculum emphasis. 3.65 over all GPA.
Type 80 WPM with 98% accuracy rate, 9000 KSPH with 98% accuracy, proficient in Microsoft Office and Works, in addition to numerous other business software programs.
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