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RECEPTIONIST/MEDICAL ASSISTANT Resume
DEBRA
US
5-10 yrs
ACCOUNTS RECEIVABLE REP.
I amlooking for something in the healthcare field. I have 10 years healthcare experience and the last 4 1/2 years have been accounts receivable for2 major hospitals as the professional component and 2 clinics forthe professional end. All receivables where under 90days. I also did collections on people who had no insurance and also all patient calls and any correspondence thatneeded to done. Also, went to the corporate meetings with the doctors
in the use of computers, fax machines, and copiers.
· Proficient in the use of Microsoft Office (Word and Excel) on Windows platforms.
PROFESSIONAL EXPERIENCE
AMS PLUS Orange, CT 08/03/03 06/23/06
Team Leader
Provide leadership and support within group of medical claims billing clerks handling accounts payable for practice group of nine radiologists and two clinics. Responsible for distributing work and ensuring insurance accounts are paid. Verify patient and billing information is correct. Ensure claims in queue are processed timely. Maintain payment turnaround time at 45 days with 60-day deadline. Verify no insurance payments are pending before sending past-due accounts to collections. Access insurance company Web sites to review patients insurance data and to verify coverage at time of service.
Key Achievements:
· Successfully reduced payment times for long-past-due receivables
· Exceptional ability to calm angry callers, troubleshoot and resolve their problems
· Function as go to person for doctors and other staff with billing questions
· Designed and implemented time-saving, standardized, information gathering form letter to mail to customers to request additional data
OCCUPATIONAL HEALTH NETWORK - NORTH HAVEN, CT 2002-2003
MEDICAL BILLING
PROCESSING ALL PATIENTS BILLS FOR WORKERS COMPENSATION. MAKING SURE ALL PROCEDURES WHERE DOCUMENTED AND BILLED.
DOING MONTH END STATEMENT TO WORKERS COMPENSATION CARRIERS FOR PAYMENT.
SOME EXPERIENCE WITH CALLING WORKERS COMPENSATION CARRIERS FOR AUTHORIZATION ON TREATMENT FOR PATIENTS.
WHEN I CAME TO THIS COMPANY THEY WHERE 6 MONTHS BEHIND IN THERE BILLING. WHEN I LEFT WE WHERE PROCESSING THE BILLS WHEN THEY CAME IN THE DOOR.
HEALTH NET Shelton, CT 1999-2002
Data Entry Operator
Responsible for keying ten different types of documents into a computer database.
Key Achievements:
· Successfully performed data entry at 140% of quota, maintaining a 99.6% accuracy rate in data entry
· Selected to train new employees on company procedures
BROOK SIDE AUTOMOTIVE WAREHOUSE Stratford, CT 1995-1997
Customer Service Provider
Accurately obtained stock orders over the telephone from customers. Processed orders for fulfillment by ordering auto parts from the warehouse daily. Processed parts returns.
Key Achievement:
· Recognized for attaining high level of customer satisfaction through prompt, courteous service and accuracy in filling orders.
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