Notary Siging Agent Resumes in US: Gina

Notary Siging Agent Resume

Contact Candidate

Name:

Gina

Location:

Experience:

1-3 yrs

Most Recent Job Title:

Notary Siging Agent

Objective:

To continue career in the Administrative Support field.

Resume Text:

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ased agent, I would answer in-bound customer service calls for several companies. Provides excellent customer service to assist customers with making purchases, return items, minor complaints, billing questions and other non-technical issues.

Litigation Coding Specialist

Cypher Litigation Coding

7/2002 to present

As a litigation coding specialist I would review litigation documents sent electronically to me, edit and code as necessary and return projects to the client. Also assisted attorneys with errors in scanned documents in order for proper correction prior to coding.

Paralegal/Contract Specialist

Sentara Healthcare

Virginia Beach, VA

6/1999 -3/2002

Provided legal research regarding various health care laws and regulations governing managed care, Medicaid, and mental health, which included drafting memorandums and briefs of findings for Legal Counsel. Maintained legal information in an Excel spreadsheet and created an Access database to produce monthly technical reports. Performed legal assessments of certain policy and/or legal issues with minimum supervision. Prepared all departmental legal correspondences. Aided in preparation of contractual provisions and the administration of contract proposals and negotiations. Performed various administrative tasks; maintained legal files and correspondence reviews. While serving as Contract Specialist, I managed all provider, vendor and hospital contracts which included auditing and reviewing contracts to ensure legal and accounting compliance as well as communicating variances and courses of action to finance executives.

Legal Assistant (Contractor)

Glasser and Glasser, P.L.C.

Norfolk, VA

1/1999 – 6/1999

Provided legal assistance to the Asbestos Litigation division. Responsible for managing files and correspondence for discovery requests, scheduling depositions and medical exams. Directed the investigation of all prospective new cases. Acted as the liaison between potential clients and the Lead Department. Performed administrative tasks as necessary. Assisted attorneys with document preparation for estate documents and tax preparation which involved daily client contact.

Quality Improvement Assistant/Customer Service Representative

Household International

Chesapeake, VA

8/1996 – 11/1999

Answered inbound calls in support of credit card clients needs. Assisted Quality Improvement Manager with production of daily reports of customer service inbound calls for quality reporting purposes. Data from reports used to drive improvement in quality and service with innovative ideas and solutions for a reduction of errors, improvement in abandonment rate, and retention of team members. Monitored monthly various representative calls to ensure highest quality is met and entering monitoring reports into Microsoft Access database. Biannually assisted Human Resource department with desktop publishing assignments such as producing flyers, banners and various moral booster programs as well as designing company's policies and procedures manual used as a training material for all new employees.

Security Assistant

Department of Navy

Washington, DC

8/1994 – 4/1996

Managed various aspects of compliance with government security process including processing clearances, briefings, classified hardware and documents, and security policies and procedures. Processed all incoming active duty personnel assigned to the Navy Department that included completing all background information and fingerprinting for security investigation purposes. Produced monthly reports of all newly assigned personnel as well as current security type. Ensured all personnel educated on their specific security type along with policies and procedures that followed specified security. Debriefed each active duty personnel terminating his or her assignment with department of Navy, which included downsizing security type as well as ensuring personnel education on debriefing process. Produced monthly report of all debriefed personnel, which included transfer information and current security type.

EDUCATION

Old Dominion University

Norfolk, VA

Certification, 1999

Certified Paralegal

TRAINING COURSES

Completed 10/99 fundamentals in contract negotiations.

Completed 7/99 course in 'How to Communicate Effectively'.

SKILLS

MS Access MS Outlook Horizon Vision 2000

MS Excel LEXIS Legislative Info. System

MS Word IMAX/MAcess Adobe Acrobat/ Illustrator

MS Powerpoint Photoshop Lotus Notes

Groupwise 5.5 Quick Books WESTLAW

Othe r training includes financial reconciliation.

CERTIFICATES AND LICENSES

Certified Legal Assistant 6/99

Notary Public in and for the Commonwealth of Virginia

HONORS, AWARDS, MEMBERSHIPS, ETC

Received excellent performance award 3/90 during employment with Department of Army for processing record amount of mail reports.

Received outstanding honor award for assignment during employment with Department of Army during Desert Storm Operation.

References ready for submisson and available if needed.

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