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call center customer rep Resume
Rainbow
US-Oregon-Portland
1-3 yrs
Volunteer Fund Raising Co-Chair
I am seeking a position as a coordinator or assistant coordinator for communications with the public: Creating informational materials, making contacts and developing working relationships with individuals and organizations, tracking and evaluating programs, re-framing and solving problems.
ted Member Oct 2003-June 2004
Developed and tested group consensus process with other members of the budget review and allocations team.
• INQ© - Undergraduate Research Journal –Founding Member/Editorial Board 2003-2005 - www.inq.pdx.edu
Followed project from brainstorm to implementation and evaluation, developed and documented group constitution, operational procedures, and publicity materials. Researched protocols for academic publishing, article submission, blind/peer reviewing procedures, and creation of evaluation rubrics. Developed correspondence materials. Scheduled, designed and facilitated meetings for staff, applicants, and conference attendees.
COMMUNITY-BASED PROJECTS
• Lewis Elementary Outdoor Structure Jan - June 2006
Co-coordinator for community partnership to plan, supply and execute six-month project. Created documentation for organizational records and for public outreach. Facilitated meetings with multiple community partners.
• Public Relations for the Children’s Justice Alliance Jan - March 2006
Press releases and donation solicitation for Awards dinner and program launch at Children’s Relief Nursery in North Portland.
• Fundraising for CD Student Research Excursion April - June 2007
Visioning and implementation of fundraising plan for International Community Development Fund of PSU includes: event planning, public relations, document design, securing sponsorship and donations to support student field research in Nicaragua.
RELEVANT PROFESSIONAL EXPERIENCE
• Staff Technical Writer & Lab Technician - VOC Technologies - Portland, OR March 2004 – May 2005 Assembled prototypes of gas chromatography equipment for environmental air monitoring. Position developed into a lab technician and technical documentation. Made and documented creative fix-it and design modifications to prototypes. Designed and maintained trouble-tracking documentation. Wrote the user’s manual for proprietary software.
• Dining Room Manager - Chez Machin – Portland, OR February 2001 - June 2004
Duties included hiring and training new staff; inventory and ordering; document preparation and editing; key holder; manager on duty; knowledge of fine wines and imported beers; serving authentic French cuisine to French- and English-speaking patrons.
• Legal Records Regressions / Receptionist - Law Offices of Peter G. Angelos - Towson, MD May - July 1997
Confidential records regression for class action suits. Operated twelve -line phone system, maintained branch checkbook, distributed mail, message management for 12 member staff, prepared / generated documents using MS Word and WP 8.
• Management Consultant / Climbing Instructor - Hangtime Adventure Sports, Inc. - Eldersburg, MD June - Sept. 1996
Co-author and primary trainer for new Employees’ Daily Procedures Manual '96, developed member-tracking file system, acted as retail consultant for 1996 wilderness sport industry trade show; interim manager; rock climbing instructor; organized, facilitated and judged first “Annual Hangout Climbing Competition”.
VOLUNTEER EXPERIENCE
• No-Ivy League - Spring 2003
Clerical assistance for “Seeds of Change” campaign
• Community Cycle Center - Christmas drive 2004
Tear down and sorting of donated bicycles.
• Carroll County Public Schools Summer Enrichment Program Assistant Drama Instructor – June & July 1996
Taught 3rd and 4th grade children Improvisational Drama
• Cottage Grove Camp Staff Nurse - July 1998
Dispensing of personal prescriptions, emergency response, counseling. Wilderness First Responder (WFR)
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