P/T E-COMMERCE MGR Resumes in US: BRENDA

P/T E-COMMERCE MGR Resume

Contact Candidate

Name:

BRENDA

Location:

Experience:

10+ yrs

Most Recent Job Title:

P/T E-COMMERCE MGR

Objective:

Objective: Seeking a position, as a virtual administrator or customer service representative. I have 30+ years in confidential administrative, marketing, personnel, and business development. I also have experience in training clients and staff; have coordinated and developed business plans and workbench studies as well as implemented marketing strategies and customer support techniques to enhance core business relationships. I believe in being responsible and pro-active; committed to quality and integrity.

Resume Text:

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nd follow-up for the General Manager in regard to the shipping accuracy and/or follow-up of customer shipments, etc. Coordinated facility tours and prepared special presentations for current and perspective clients regarding the port’s operations and facilities. Assisted with personnel and payroll follow-up as well as performance evaluations. Provided other administrative duties as required.

Administrative Assistant – Information Systems Division

Southern California Edison – Rosemead, CA 8/1985 – 9/1991

Provided administrative assistance to the Manager, Information Systems and support staff of 40 analysts. Scheduled meetings, prepared reports and correspondence and maintained their calendars using PROFS . Also made all travel arrangements, prepared expense reports of four (4) first line Assistant Managers. Prepared graphic presentations for I/S customers and staff, and maintained PROFS, and trained all personnel on the use of the system with internal messaging and scheduling within the entire SCE Corporation and its affiliates. Provided other administrative support as required.

IBM Corporation

Pittsburgh, PA 6/1975 – 11/1983

Newport Beach, CA 11/1980 – 11/1982

Los Angeles, CA 12/1982 – 1984

Marketing Assistant, Marketing Support Representative, Payroll/Personnel Representative, Customer Service Representative, WP Coordinator

Worked in numerous capacities during my years at IBM. During my first three (3) years I worked as a Marketing Assistant and Personnel/Payroll Rep – providing administrative assistance to the Branch Manager of Marketing and three (3) first-line managers.

In late 1978 I was promoted to Marketing Support Representative and provided work bench studies to customers, as well as equipment training. In December 1979 to November 1982 I worked in Newport Beach, CA in the Customer Service Department; provided to the customer base within the Orange County Area.

In 1982 was transferred to the General Systems Division -Wilshire Division, Los Angeles, CA - as a 5520 W/P Coordinator responsible for the configuration, installation and personal training of the system to internal staff .

Education:

University of Pittsburgh, Pittsburgh, PA 8/1972-1975

Associate Degree – Business

Mt. San Antonio College, Walnut, CA 1986-1991

Took several classes in small business management and Spanish I – Certificate Received

Skills:

• Type 90 wpm, Shorthand 100 wpm (Certified)

• Utilize Express Talk & Express Delegate Transcription Software for general and technical transcriptions. Also mp3, digital and voice transcription;

• Write, edit and proofread proposals and business plans; write poetry, and prepare graphics presentations utilizing the latest software.

• Proficient in WordPerfect, Harvard Graphics, MS Word, Excel, Powerpoint, Visio and Quickbooks software;

• Account and customer service management as well as management of support staff. Also coordinate and manage online sales campaigns and fashion shows; plan and coordinate special events, fund raisers, etc.

• Utilize Five9, Contactual, and Skype Call Center Software. Also experience preparing RSS feeds and Blogs

Personal References Provided Upon Request

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