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Territory Sales Specialist Resume
Lisa
US-New York-Buffalo
10+ yrs
QA Analyst
To obtain a long term, challenging position in a company in which I can use my prior knowledge and obtain further training which will help me to continue to grow in my career
Present
Evaluate personal and commercial property inspections submitted by inspectors through measuring, calculating, making premise observations, and making recommendations for each property assigned.
Assist the underwriting department so that they can have a better understanding of potential replacement cost, hazardous conditions, and overall construction condition.
Technical Analyst/Application Specialist, (Contractor) Business Intelligence Group Testing Newly Created Data Warehouse for Health Now, Ajilon Consulting Buffalo, NY, May 2006 to November 2006
Identified the appropriate data sources and conducts the associated data profiling
Created system test plans, including executing unit, regression and integration testing
Created reports using SQL Statements for DB2 and MYsql and Access database
Translation of test cases into SQL statements
Translated Business requirements into technical solutions.
Assisted in developing supporting documentation for the DW, Reporting, metadata and ETL processes
Developed and supported Data Warehouses (DW) using ETL methodologies.
Developed and supported reporting and analysis environments using Cognos or similar query tools.
Data Modeling for end user reporting and analysis.
Supports enterprise-wide strategies, processes, and standards for business intelligence and reporting
Project Analyst, (Contractor) Lending Process & System Optimization Project (LPSO) M & T Bank, Buffalo, NY, May 2005 to October 2005
Provided consultation services to clients, technicians and Bank departments on basic to intricate functions of supported applications
Documented, monitored, and worked aggressively to resolve issues and risks identified by all team members
Converted business requirements into functional specifications and functional design documentation for the loan consolidation project.
Interfaced with the project team (business representatives, developers, technical architects), and provided synchronized product knowledge
Participated in requirement sessions and activities with business and technical team members.
Assisted management with the planning and design of business processes and systems
Wrote test plans and test scripts and performs regression and validation testing for simple to complex functionality.
Validated statistical information to ensure quality product is sent to the business, so they can make informed decisions.
Implementation Project Manager, NYCE Corporation, Amherst, NY, September 2002 to April, 2005
Responsible for overseeing all aspects of the project through the various phases: turnover, identify client requirements, setup client, perform certification, train client, initiate move into the production environment.
Independently coordinated the implementation of standard products for NYCE clients on the EFT/Network processing platform including conversions, deconversions, disaster recovery, balance files transmission method protocol changes(TCP/IP, Bisyn, SNA), gateway changes (AFFN, Cirrus, Visa, Pulse)
Managed one or more moderately complex projects.
Worked to ensure that client’s telecom infrastructure supports requirements.
Provided accurate and complete information to enable database setup.
Monitored project milestones, technical status, and critical dates to identify potential jeopardy of project schedule; identify ways to resolve schedule issues; keeping management aware of the situation
Identified client requirements, technical specifications and provided complete and accurate data for definition of the client on the NYCE system
Provided conversion & post conversion support to clients
Worked directly with customer, outside vendors, sales, network and operations to created solutions for the customer's changing demands
Conducted kickoff meetings, communicating individual roles and project expectations and ensuring that all project team members have the tools and training required to perform effectively
Project Analyst/UAT, Citigroup, Amherst, NY, September 1999 to September 2002
Promoted from Electronic Funds Transfer Representative
Analyzed user requirements and developed test scripts in accordance to fully test user requirements.
Assisted with the set-up and validation of test scripts, verified core system tests, document findings, and worked with development and testing team for problem correction and re-test.
Wrote test plans for the functional and system testing, execution of test cases to verify actual results against expected results.
Performed Manual, Automated and web testing using various tools. Perform Functionality, Stress, Volume, Regression testing.
Responsible for creating automated procedures for code builds, file management, bug tracking and hardware and software platform changes.
Implemented software plans, processes data through, and ran daily backups. Supported the software team. Ran software through a test plan and ensured the systems tested thoroughly validating software requirements.
Worked closely with quality assurance and solutions group to review risk levels and installation back-out procedures to ensure that all changes requests and task list are completed and accurate.
Electronic Funds Transfer Representative (I, II, III), Citigroup, Amherst, NY, July 1996 to September 1999
Responsible for Global and Domestic Funds Transfer Processing (SWIFT, DDA, FED, STRU, UNSTRU, WORLD LINK).
Assisted in the training of new employees.
Reviewed and approved other representatives’ work for completeness and accuracy.
Participated in projects to evaluate current system to track discrepancies.
Education
Baker College Online Flint MI, Anticipated BS Computer Science, 2008
Technical Skills
Win NT/98,2000 Word, PowerPoint, Access, Excel, Lotus Notes, Test Director, Visio, Win Runner, Load Runner, Crystal 10.0, C, C++, Visual Basic, Cobol, AS/400, RPG IV, Unix, MySQL, Sybase, DB2, Cognos, Informatica, Facets, Oracle, Java, SAP R/3, SAS
Training
Cognos 8 Business Intelligence Training
BI Architecture and Planning
Multi-tier architecture
Performance planning & tuning
Query Studio
Create Reports – Lists, Grouped List, Crosstab, Charts
Studio effects – Formatting, Sorting, Grouping, Filter
Analysis Studio
Creating Basic Analysis
Exploring, Limiting, Calculating, Sharing Data
Report Studio
Studio Interface with templates
Types and formats of reports
Drill through & Drill-up/Drill-down reports
Scheduling reports and Manipulating data
Framework Manager
Data Sources and metadata modeling
Data Modeling and relational & dimensional data
Power Play OLAP Modeling
Dimensions, Levels, Measures and Time Dimensions
Creating Power Cube, applying security and deployment
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