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Admintistrative Assistant Resume
Melynda
US-Florida-Tampa
5-10 yrs
administrative assistant
To enhance my skills in customer service in a virtual office setting.
d practices. I’m well informed, dedicated, multitask-ed, highly organized, detail and team oriented.
Computer Skills:
Microsoft word, Excel, Power Point, Office Suites 2000, and Acrobat
College Experience: Rust College,Holly Springs MS
Career Experience:
Mildred Jones Real Estate Team Tampa, FL May 2005- February 2007
Administrative Assistant
Responsible for answering phones and setting up appointments for properties.
Making and receiving calls to potential clients along with entering all data into computer. Maintaining client base with Realtor in addition to general office duties, copying, faxing, typing,and filing.
Coca-Cola Tampa, Fl Oct 2004 - March 2005
Call Center Facilitation
Outbound / Inbound calls to process customers, request.
Order entry.
Evaluate customers concerns and provide, satisfactory solutions.
Responsible for suggestive and up selling to established customers.
T2 staffing Tampa, Fl June 2004 - Aug 2004
Call Center Facilitation
Received inbound calls to clients who are interested in purchasing property through Buy Owner.
Responsible for giving information regarding the property as well as the contact information of the owners.
Mailed personalized listings of homes to clients with certain criteria and
set up financing for those who wanted to be pre-qualified.
SOP (Standard Operating Procedure) Team Leader for developing procedures for the call center.
Sunoco Tampa, Fl Oct 2003 - Jan 2004
Convenient Store/sales/Customer service Representative
Monitor inventory of merchandise in the store.
Initiated contact with multiple vendors for products and services.
Responsible for inventory and maintaining a record of cash flow.
Bryn-Alan Tampa, Fl March 2003-Oct 2003
Customer Service Representative
Responsible for Call Center, Studio, and Print Development Center.
Received inbound calls to set up appointments with studios nationwide for kids, students, and families.
Requested proofs from lab as well as handling customer's disputes.
Entered data regarding account information and setup shoots for photographers on the road.
RC Television Holly Springs, Ms Aug 1999 – Dec 2002
Station Programs Coordinator
Initiate contact with area employers to reflect benefits derived through advertisement and visibility generated by station showcasing.
Provided organizational training and assist new employees in station operations.
Developmental Liaison for employers, established partnership with area employers to secure and maintain a professional relationship for the facility.
Also meeting facilitation for operational development and provide organization, direction, and agenda for weekly staff meetings.
Counter Enterprises Chicago, IL June 1996 - Aug 1999
Administrative Assistant
Responsible for Call Center, Studio, and Print Development Center.
Received inbound calls to set up appointments with studios nationwide for kids, students, and families.
Requested proofs from lab as well as handling customer's disputes.
Entered data regarding account information and setup shoots for photographers on the road.
RC Television Holly Springs, Ms Aug 1999 – Dec 2002
Station Programs Coordinator
Initiate contact with area employers to reflect benefits derived through advertisement and visibility generated by station showcasing.
Provided organizational training and assist new employees in station operations.
Developmental Liaison for employers, established partnership with area employers to secure and maintain a professional relationship for the facility.
Also meeting facilitation for operational development and provide organization, direction, and agenda for weekly staff meetings.
Counter Enterprises Chicago, IL June 1996 - Aug 1999
Administrative Assistant
Responsible for answering phones and setting appointments.
Kept all filing systems updated and accurate.
Made travel arrangements for staff members.
Maintained accounts payable/ accounts receivable and ordered and received all office materials.
Maintained files via computer while securing confidentiality with family members general office duties, copying, faxing, and typing.
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